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Telephone Survey Jobs (NOW HIRING)

Noor WFS

Government Survey Interviewer

Kansas City, MO · On-site

In this role, you will conduct structured telephone interviews with companies across the country ... Each month, CES surveys approximately 119,000 businesses and government agencies, representing ...

The Pennsylvania State University

Interviewers will be asked to use a computer to administer carefully developed research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of life. * Staff members ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Phone Scheduler Survey *** If you have completed the survey before, even for another position ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

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Telephone Survey information

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$5

$14

How much do telephone survey jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for telephone survey in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the telephone survey position?

To thrive as a Telephone Survey professional, you need strong verbal communication skills, active listening abilities, and attention to detail, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and computer-based call systems is often required. Patience, adaptability, and a positive, courteous demeanor are valuable soft skills in this role. These competencies help ensure accurate data collection, high response rates, and a positive experience for respondents, which are critical to effective survey outcomes.

What is a telephone survey?

A Telephone Survey job involves calling individuals to ask them questions for research, customer feedback, or public opinion polling. Surveyors follow a script to collect accurate and unbiased responses. The data gathered helps businesses, organizations, or government agencies make informed decisions. This role requires good communication skills, professionalism, and the ability to handle various respondent interactions.

What are some typical challenges faced by telephone survey professionals, and how can they be overcome?

Telephone Survey professionals often encounter challenges such as reaching reluctant respondents, handling call rejections, and maintaining motivation during repetitive tasks. Overcoming these obstacles usually involves using scripted techniques to build rapport quickly, staying patient and respectful, and employing strategies to keep engagement high, like taking regular breaks and celebrating small successes. Supportive teams and ongoing training can also help you continually improve your approach. Adapting your communication style for different audiences will further increase your effectiveness and satisfaction in the role.

More about Telephone Survey jobs
What cities are hiring for Telephone Survey jobs? Cities with the most Telephone Survey job openings:
What states have the most Telephone Survey jobs? States with the most job openings for Telephone Survey jobs include:
What job categories do people searching Telephone Survey jobs look for? The top searched job categories for Telephone Survey jobs are:
Telephone Survey jobs near you
Infographic showing various Telephone Survey job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,250 per year, or $14.1 per hour.

Remote Bilingual (Spanish/English) Telephone Interviewer

Reconnaissance Market Research

San Marcos, TX • On-site, Remote

$12.50/hr

Part-time

Posted 13 days ago

Job description

Description
This is a work-from-home position is for Texas, U.S. Residents only, who can speak and read Spanish and English fluently. Bilingual abilities will be tested in the interview.
About Us: At ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.
What you'll do:
ReconMR is currently hiring for Bilinguals, who speak Spanish and English fluently for our remote Work-From-Home Telephone Interviewer position. In this role, you will conduct outbound research calls as part of scheduled survey projects.
You will:
  • Make outbound telephone calls to potential respondents
  • Read survey questions verbatim, exactly as written
  • Ask questions clearly and professionally
  • Accurately record responses, including both multiple-choice and open-ended responses
  • Follow project-specific calling protocols and quality standards

Skill Requirements:
To be successful in this role, candidates must demonstrate:
    • Clear, fluent verbal communication in English and Spanish
    • Strong listening and speaking skills
    • Ability to read text exactly as written
    • Comfort conducting phone conversations for extended periods
    • Basic computer proficiency (keyboard, mouse, and web-based systems)
    • Ability to remain focused and productive while seated for extended periods
    • Reliability and the ability to adhere to an agreed-upon work schedule
    • Must live in Texas and authorized to work in the U.S.

Equipment Requirements:
ReconMR is a BYOD (Bring Your Own Device) organization.
The following equipment is necessary for you to be offered a position:
  • Windows 11 PC (no Chromebooks, no Apple or Mac OS systems)
  • High Speed Internet (Wired LAN preferred, no hotspots or public shared internet)
  • Headset with noise cancelling microphone
  • Quiet space to work from without any background noise or interruptions during your working shift
  • You will be required to download VPN, authentication, or other operational software to complete the job

Preferred Experience & Qualifications
(Not required, but candidates who meet one or more of the following are strongly preferred)
  • Prior experience conducting telephone surveys or polling interviews
  • At least one year of experience in polling, interviewing, or similar research roles
  • Familiarity with Computer-Assisted Telephone Interviewing (CATI) systems
  • Previous experience using Voxco or similar survey platforms
  • Working knowledge of Microsoft Office applications
  • Experience using UKG or a comparable time-tracking system
  • Bilingual proficiency in English and Spanish (reading, speaking, and writing)

Schedule & Availability
  • Commitment: 18-40 hours per week
  • Available Shift Times we have typically have:
    • Dayshift (11:00 AM - 4:00 PM CST)
    • Evening (4:00 PM - 11:00 PM CST)
    • Weekend shift: Saturday (10:00 AM - 6:00 PM CST) / Sunday (1:00 PM - 9:00 PM CST)
    • One weekend shift (Saturday or Sunday) is required
  • Preferred availability:
    • Weeknights & Weekends

Schedules are assigned based on business need and interviewer availability.
This Position is a part-time position, with flexible scheduling options.
  • Pay & Benefits
    • Hourly pay: $20.00 per hour
    • Pay schedule: Bi-weekly

Why Work With Us?
We offer a supportive, remote work environment with flexibility, growth opportunities, and meaningful projects. Our interviewers play an important role in producing high-quality research, and we value the contributions they make every day.
Benefits & Perks include:
  • Flexible scheduling within established operating hours
  • Affordable health benefits for eligible employees
  • Incentive programs, including games and prize opportunities
  • Opportunities for advancement within the organization

I.D. Verfication and Background Checks:
  • As part of our hiring process, applicants are required to verify their identity by presenting a valid government-issued photo ID during a video verification session and uploading identification documents for review. Employment offers are contingent upon the successful completion of a background check, where permitted by law.

Virtual interviews take approximately 45 minutes, via On-Camera Microsoft Teams, consisting of basic interview questions, typing test and a reading assessment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.

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