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Telephone Survey Jobs (NOW HIRING)

ICF

Survey Team Lead

Reston, VA · On-site

... on telephone survey research. Having the ability, desire and experience to develop processes, lead and mentor others, and perform the critical tasks associated with an Outbound Call Center is ...

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ICF

Survey Interviewer

Reston, VA

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

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How much do telephone survey jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for telephone survey in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telephone Survey position, and why are they important?

To thrive as a Telephone Survey professional, you need strong verbal communication skills, active listening abilities, and attention to detail, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and computer-based call systems is often required. Patience, adaptability, and a positive, courteous demeanor are valuable soft skills in this role. These competencies help ensure accurate data collection, high response rates, and a positive experience for respondents, which are critical to effective survey outcomes.

What is a Telephone Survey job?

A Telephone Survey job involves calling individuals to ask them questions for research, customer feedback, or public opinion polling. Surveyors follow a script to collect accurate and unbiased responses. The data gathered helps businesses, organizations, or government agencies make informed decisions. This role requires good communication skills, professionalism, and the ability to handle various respondent interactions.

What are some typical challenges faced by Telephone Survey professionals, and how can they be overcome?

Telephone Survey professionals often encounter challenges such as reaching reluctant respondents, handling call rejections, and maintaining motivation during repetitive tasks. Overcoming these obstacles usually involves using scripted techniques to build rapport quickly, staying patient and respectful, and employing strategies to keep engagement high, like taking regular breaks and celebrating small successes. Supportive teams and ongoing training can also help you continually improve your approach. Adapting your communication style for different audiences will further increase your effectiveness and satisfaction in the role.

More about Telephone Survey jobs
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What states have the most Telephone Survey jobs? States with the most job openings for Telephone Survey jobs include:
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Telephone Survey jobs near you
Telephone Survey Interviewer-Work From Home

Telephone Survey Interviewer-Work From Home

Nichols Research

Remote

$10 - $14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco bay area.
We are seeking telephone interviewers who are able to work from home, to conduct market research surveys. As a telephone interviewer you will conduct computer-based surveys, asking people their opinion on a variety of topics and record their answers. We are looking for outgoing, pleasant, articulate individuals who thrive working in a stand alone environment.
We conduct surveys on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.
As a telephone interviewer, you will:
  • place outbound calls through our VOIP telephone software
  • explain the study's purpose, answer questions, address concerns
  • read the computer-based scripted questions clearly and verbatim
  • accurately record answers into the computer program
  • clarify vague or unclear responses

This position does not involve any sales or telemarketing and is not commission-based. We provide paid training and flexible scheduling.
Details:
  • You must live in GA, IA, ID, IN, KS, ND, NE, NH, OH, SC, or TX, UT, and WI to be considered for this position. Please do not apply if you do not reside in these states.
  • Starting pay ranges from $11.00 to $14.00 per hour
  • Pay increases based on your production and hours available to work
  • Your work will be guided by our experienced supervisors, and calls will be monitored for quality control and training purposes
  • Telephone interviewers with prior experience a plus
  • Spanish bi-lingual a plus
  • We provide the software for making the survey calls from your computer or mobile phone. You will not incur any telephone usage costs while conducting the surveys

To be considered for the position you will need the following:
  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • A quiet work environment in your home, free from distractions
  • A home computer (desktop, laptop)
  • A web browser (Chrome, Firefox, etc)
  • A good internet connection with a minimum upload speed of 10 Mbps. You can test your email speed by going to https://www.megapath.com/speedtestplus/
  • A personal mobile phone
  • Webcam, microphone, speakers

Due to the high volume of applications we receive, we kindly ask that candidates do not reach out for status updates. Our team carefully reviews each application and will contact candidates directly if their qualifications align with our needs.
Salary
$10 - $14 an hour
Job Type
Full-time
Part-time

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