ZipRecruiter

Log In

1

Telephone Survey Jobs (NOW HIRING)

ICF

Survey Team Lead

Reston, VA

... on telephone survey research. Having the ability, desire and experience to develop processes, lead and mentor others, and perform the critical tasks associated with an Outbound Call Center is ...

ICF International, Inc.

Survey Team Lead

Reston, VA · On-site

... on telephone survey research. Having the ability, desire and experience to develop processes, lead and mentor others, and perform the critical tasks associated with an Outbound Call Center is ...

ICF

Survey Interviewer

Reston, VA

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

The US Oncology Network

Telephone Operator

Norfolk, VA

$14 - $17.50/hr

Phone Scheduler Survey *** ***If you have completed the survey before, even for another position ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$14 - $17.50/hr

Phone Scheduler Survey *** ***If you have completed the survey before, even for another position ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

next page

Showing results 1-20

All JobsTelephone Survey Jobs

Telephone Survey information

See salary details

$5

$14

How much do telephone survey jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for telephone survey in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telephone Survey position, and why are they important?

To thrive as a Telephone Survey professional, you need strong verbal communication skills, active listening abilities, and attention to detail, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and computer-based call systems is often required. Patience, adaptability, and a positive, courteous demeanor are valuable soft skills in this role. These competencies help ensure accurate data collection, high response rates, and a positive experience for respondents, which are critical to effective survey outcomes.

What is a Telephone Survey job?

A Telephone Survey job involves calling individuals to ask them questions for research, customer feedback, or public opinion polling. Surveyors follow a script to collect accurate and unbiased responses. The data gathered helps businesses, organizations, or government agencies make informed decisions. This role requires good communication skills, professionalism, and the ability to handle various respondent interactions.

What are some typical challenges faced by Telephone Survey professionals, and how can they be overcome?

Telephone Survey professionals often encounter challenges such as reaching reluctant respondents, handling call rejections, and maintaining motivation during repetitive tasks. Overcoming these obstacles usually involves using scripted techniques to build rapport quickly, staying patient and respectful, and employing strategies to keep engagement high, like taking regular breaks and celebrating small successes. Supportive teams and ongoing training can also help you continually improve your approach. Adapting your communication style for different audiences will further increase your effectiveness and satisfaction in the role.

More about Telephone Survey jobs
What cities are hiring for Telephone Survey jobs? Cities with the most Telephone Survey job openings:
What states have the most Telephone Survey jobs? States with the most job openings for Telephone Survey jobs include:
What job categories do people searching Telephone Survey jobs look for? The top searched job categories for Telephone Survey jobs are:
Telephone Survey jobs near you
Telephone Survey Interviewer - Work from Home !

Telephone Survey Interviewer - Work from Home !

Nichols Research

Remote

$10 - $14/hr

Full-time

Posted 10 days ago

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area.
We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will conduct computer-based surveys, ask respondents their opinions on a variety of topics, and accurately record their responses. We are looking for outgoing, professional, articulate individuals who can work independently in a remote environment.
Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.
Important: We are ONLY hiring applicants who currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.
Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.
As a Telephone Interviewer, you will:
  • Place outbound calls using our VOIP telephone software
  • Explain the purpose of the survey and answer respondent questions
  • Read computer-based survey questions clearly and verbatim
  • Accurately record survey responses
  • Clarify vague or incomplete responses when appropriate
  • Follow all survey and data collection procedures

This position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas and compensation is not commission-based.
We provide paid training and flexible scheduling.
Compensation & Details
  • Starting pay ranges from $11.00 to $14.00 per hour
  • Pay increases may be available based on production and availability
  • Work is supervised remotely by experienced supervisors
  • Calls may be monitored for quality assurance and training purposes
  • Prior telephone interviewing or call center experience is a plus
  • Spanish bilingual candidates are encouraged to apply

We provide the software needed to conduct calls from your computer. You will not incur any telephone charges while working.
Requirements
To be considered, applicants must have:
  • Excellent reading, listening, and verbal communication skills
  • Strong dependability and professionalism
  • Basic to intermediate computer skills
  • A quiet home workspace free from distractions
  • A desktop or laptop computer
  • A modern web browser (Chrome, Firefox, Edge, etc.)
  • Reliable high-speed internet with a minimum upload speed of 10 Mbps
  • A personal mobile phone
  • A webcam, microphone, and speakers/headset
Application Information
Due to the high volume of applications we receive, we kindly ask that candidates do not contact us regarding application status. Our team carefully reviews all applications and will reach out directly to candidates whose qualifications align with our current hiring needs.
Salary
$10 - $14 an hour
Job Type
Full-time
Part-time
Location Requirement (Required)
Applicants must currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, or Wyoming.
Applications from candidates residing outside of these states will not be considered.

Apply