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Telephone Screener Jobs (NOW HIRING)

Comprehensive Community Health Centers

Screener

Glendale, CA · On-site

$20.75 - $24.25/hr

Answer and screen telephone call, takes messages and provides information. * Sort and deliver mail to Office Manager. * Attend meetings as required. * Prepare daily batches for business office.

Huntleigh USA Corporation

CHARTER SCREENER

Kent, WA · On-site

$21.95/hr

Charter Screener (Part-Time) Huntleigh USA Corporation Location: Seattle-Tacoma International ... Must have a reliable telephone number, cell phone, and email address. * Must be able to ...

HUNTLEIGH USA CORPORATION

CHARTER SCREENER

Kent, WA

$21.95/hr

Charter Screener (Part-Time) Huntleigh USA Corporation Location: Seattle-Tacoma International ... Must have a reliable telephone number, cell phone, and email address. * Must be able to ...

Huntleigh USA Corporation

CHARTER SCREENER

Irving, TX · On-site

Charter Screener Huntleigh USA Corporation provides general and aviation security solutions and ... Must have a reliable telephone number for contact. * Must have the ability to read, write, speak ...

HUNTLEIGH USA CORPORATION

CHARTER SCREENER

Kent, WA · On-site

$21.95/hr

Charter Screener (Part-Time) Huntleigh USA Corporation Location: Seattle-Tacoma International ... Must have a reliable telephone number, cell phone, and email address. * Must be able to ...

GATEWAY COMMUNITY HEALTH CENTER INC

Health Screener

Laredo, TX · On-site

$16.75 - $19.75/hr

Requires regular use of office equipment such as computers, telephone, copiers, scanners, etc. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Administer screening questionnaire(s) to patients based on ...

GATEWAY COMMUNITY HEALTH CENTER INC

Health Screener

Laredo, TX · On-site

$16.75 - $19.75/hr

Requires regular use of office equipment such as computers, telephone, copiers, scanners, etc. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Administer screening questionnaire(s) to patients based on ...

RWJBarnabas Health

Mental Health Screener

Toms River, NJ · On-site

$33.26/hr

Emergency Screening Req #: 0000238260 Status: Hourly Shift: Evening Pay Range: $33.26 - $33.26 per ... Provides crisis intervention, information, and referral services on the telephone, in the Emergency ...

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Telephone Screener information

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How much do telephone screener jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for telephone screener in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that employers should spend approximately 70% of their interview time assessing a candidate's skills and qualifications, and 30% evaluating cultural fit and interpersonal skills. For a Telephone Screener role, this means focusing on communication abilities and relevant experience during the initial screening process. This approach helps ensure a balanced evaluation of both technical competence and soft skills.

What jobs pay 4000 a week without a degree?

A Telephone Screener typically earns less than $4,000 per week, but high-paying roles that can reach this level without a degree include sales positions, real estate brokers, or certain skilled trades like commercial diving or specialized construction. These jobs often require experience, certifications, or strong skills in sales, communication, or technical areas, and may involve variable or commission-based pay structures.

What are some common challenges Telephone Screeners face, and how can they effectively handle them?

Telephone Screeners often encounter challenges such as managing high call volumes, handling difficult or sensitive conversations, and ensuring accuracy while quickly gathering information. To handle these effectively, it's important to develop strong active listening skills, remain calm and empathetic under pressure, and follow established scripts or protocols closely. Building familiarity with the organization's systems and practicing clear communication can help screeners provide a positive experience for callers while meeting organizational needs.

What is the difference between Telephone Screener vs Customer Service Representative?

AspectTelephone ScreenerCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, healthcare, research firmsRetail, call centers, service industries
Employer & Industry UsageHealthcare, market research, telemarketingRetail, telecom, hospitality
Common Search & Comparison IntentUnderstanding screening roles, interview prepCustomer support, problem-solving

While both roles involve communication over the phone, a Telephone Screener primarily conducts initial interviews or screenings for research, healthcare, or employment purposes. In contrast, a Customer Service Representative handles ongoing customer inquiries, support, and issue resolution. Both roles require strong communication skills and are common in call center environments, but their focus and responsibilities differ significantly.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior sales executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require extensive experience, advanced skills, or significant business ownership. Most roles with such earnings are performance-based or involve significant responsibility and expertise.

What does a Telephone Screener do?

A Telephone Screener is responsible for answering incoming calls, gathering information from callers, and determining the nature and urgency of their needs. They often work in healthcare, customer service, or media settings and follow specific scripts or guidelines to ask questions and record responses. Their primary goal is to direct callers to the appropriate department or resource, ensuring efficient and accurate communication. Telephone Screeners must have excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Telephone Screener, and why are they important?

To thrive as a Telephone Screener, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and data entry tools is typically required. Excellent interpersonal skills, patience, and attention to detail help you handle a variety of callers and collect accurate information. These skills are essential to ensure efficient call triage, accurate data gathering, and a positive experience for callers.

How can I make 2000 a week working from home?

A telephone screener can potentially earn $2000 a week by working full-time, often requiring strong communication skills, a quiet environment, and familiarity with screening tools. High earnings may depend on experience, the employer's pay structure, and the ability to handle a high volume of calls efficiently.
More about Telephone Screener jobs
What cities are hiring for Telephone Screener jobs? Cities with the most Telephone Screener job openings:
What states have the most Telephone Screener jobs? States with the most job openings for Telephone Screener jobs include:
What job categories do people searching Telephone Screener jobs look for? The top searched job categories for Telephone Screener jobs are:
Telephone Screener jobs near you
Infographic showing various Telephone Screener job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 42% Full Time, 54% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Screener

Comprehensive Community Health Centers

Glendale, CA • On-site

$20.75 - $24.25/hr

Full-time

Re-posted 29 days ago

Job description

JOB SUMMARY
Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites
  • Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer's instructions and CDC guidance for personal protection
  • Reporting cases of positive and negative responses according to established protocols
  • Communicate findings directly to the Leads as required
  • Document findings and results of the Medical Screening
  • Translates for provider and office staff as requested
  • Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes
  • Ensure the registration and lobby areas are appropriately maintained.
  • Greet and Sign In patients, providing exceptional patient experience.
  • Prepare welcome packets for future patients.
  • Answer and screen telephone call, takes messages and provides information.
  • Sort and deliver mail to Office Manager.
  • Attend meetings as required.
  • Prepare daily batches for business office.
  • Prepare requested daily statistical information.
  • Notify the Office Manager of possible problems:

- Patient Relations
- Patient Flow
- Other Employees, etc.
  • Know rules and procedures for release of information.
  • Acquire appropriate signatures.
  • Submit appropriate information per procedure.
  • Report equipment or supplies needed to Office Manager.
  • Reports malfunctioning equipment to Office Manager.
  • Stays in compliance with all HIPAA regulations.
  • Performs other assigned duties under the direction of the Office Manager or Physician

EDUCATION AND EXPERIENCE
  • High School Diploma or GED
  • Two years experience in a medical office setting preferred
  • Medical Assistant Certification preferred
  • Certification through AAMA preferred
  • Experience in operating a computer and word processing.

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to find solutions when barriers are identified.
  • Strong documentation skills.
  • Ability to multi-task and prioritize when needed.
  • Ability to independently seek out resources and work collaboratively.
  • Ability to read, understand and follow oral and written instructions.
  • Experience and work ethics that supports working within a high functioning, team-oriented environment.
  • Demonstrates a willingness and ability to work under supervision.
  • Ability to develop and maintain good working relationships with staff.
  • Ability to use computer and learn new software programs.
  • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
  • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
  • Possesses ability to communicate effectively, both verbally and in writing.
  • Possesses genuine respect for others and acceptance of their individual social and cultural traits.
  • Proficient knowledge of Microsoft Outlook.
  • Able to travel and attend professional meetings, conferences, trainings and clinic sites.
  • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
  • Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
  • Performs other related duties as assigned.

PHYSICAL DEMANDS
Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight.
NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others

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