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Telephone Screener Jobs (NOW HIRING)

The Briggs Agencies

Telephone Screener

Austin, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Elm Mott, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Westhoff, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Killeen, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Deanville, TX

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Warda, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Evant, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Buckholts, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Glidden, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Prairie Hill, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Tow, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Gillett, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Leesville, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

San Marcos, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Canyon Lake, TX

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Axtell, TX

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Somerville, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Brenham, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

The Briggs Agencies

Telephone Screener

Lytle, TX · On-site

$65K/yr

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring ...

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Telephone Screener information

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$8

$16

$25

How much do telephone screener jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for telephone screener in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges telephone screeners face, and how can they effectively handle them?

Telephone Screeners often encounter challenges such as managing high call volumes, handling difficult or sensitive conversations, and ensuring accuracy while quickly gathering information. To handle these effectively, it's important to develop strong active listening skills, remain calm and empathetic under pressure, and follow established scripts or protocols closely. Building familiarity with the organization's systems and practicing clear communication can help screeners provide a positive experience for callers while meeting organizational needs.

What is the difference between Telephone Screener vs Customer Service Representative?

AspectTelephone ScreenerCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, healthcare, research firmsRetail, call centers, service industries
Employer & Industry UsageHealthcare, market research, telemarketingRetail, telecom, hospitality
Common Search & Comparison IntentUnderstanding screening roles, interview prepCustomer support, problem-solving

While both roles involve communication over the phone, a Telephone Screener primarily conducts initial interviews or screenings for research, healthcare, or employment purposes. In contrast, a Customer Service Representative handles ongoing customer inquiries, support, and issue resolution. Both roles require strong communication skills and are common in call center environments, but their focus and responsibilities differ significantly.

What does a telephone screener do?

A Telephone Screener is responsible for answering incoming calls, gathering information from callers, and determining the nature and urgency of their needs. They often work in healthcare, customer service, or media settings and follow specific scripts or guidelines to ask questions and record responses. Their primary goal is to direct callers to the appropriate department or resource, ensuring efficient and accurate communication. Telephone Screeners must have excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a telephone screener, and why are they important?

To thrive as a Telephone Screener, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and data entry tools is typically required. Excellent interpersonal skills, patience, and attention to detail help you handle a variety of callers and collect accurate information. These skills are essential to ensure efficient call triage, accurate data gathering, and a positive experience for callers.

What is a telephone screener for a job?

A telephone screener is a job role responsible for conducting initial phone interviews to assess a candidate's qualifications, experience, and suitability for a position. This role often involves asking structured questions, evaluating communication skills, and determining if candidates should proceed to the next hiring stage.
More about Telephone Screener jobs
What cities are hiring for Telephone Screener jobs? Cities with the most Telephone Screener job openings:
What states have the most Telephone Screener jobs? States with the most job openings for Telephone Screener jobs include:
What job categories do people searching Telephone Screener jobs look for? The top searched job categories for Telephone Screener jobs are:
Telephone Screener jobs near you
Infographic showing various Telephone Screener job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,296 per year, or $16 per hour.

Telephone Screener

The Briggs Agencies

Austin, TX • On-site

$65K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Crafting Brighter Futures for Businesses & Families across the US

At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.

Role Overview:

As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.

Primary Responsibilities:
  • Engage with clients to understand their financial goals and concerns.
  • Present tailored solutions to safeguard their assets effectively.
  • Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
  • Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
  • Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
  • Unlimited Earning Potential: Your dedication determines your earnings*.
  • Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
  • Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
  1. Submit Your Application: No stringent qualifications needed. We believe in potential.
  2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
  3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
  • When will I hear back after applying? Typically, within 24 hours.
  • Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
  • What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.

* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.

State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Apply