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Telephone Operators Jobs (NOW HIRING)

Larkin Community Hospital

TELEPHONE OPERATOR

Hialeah, FL · On-site

$14.75 - $18.25/hr

The Telephone Operator plays a critical role in managing and facilitating effective communication within an organization by handling incoming and outgoing calls with professionalism and efficiency.

Ladgov Corporation

Telephone/Switchboard Operator

Palo Alto, CA · On-site

$17.25 - $21.75/hr

The solicitation calls for thirteen qualified telephone operators. Additional relief or backup personnel may be necessary to maintain uninterrupted 24-hour coverage. Requirements * Must be able to ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

UPPER VALLEY MEDICAL CENTER TELEPHONE OPERATOR 3PM TO 11:30PM WITH REQUIRED ROTATING WEEKENDS AND HOLIDAYS PART TIME / 40 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive ...

Posted today

Premier Health

TELEPHONE OPERATOR

Troy, OH

$15 - $18.50/hr

UPPER VALLEY MEDICAL CENTER TELEPHONE OPERATOR 3PM TO 11:30PM WITH REQUIRED ROTATING WEEKENDS AND HOLIDAYS PART TIME / 40 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive ...

Posted today

Ladgov Corporation

Telephone/Switchboard Operator

Palo Alto, CA · On-site

$17.25 - $21.75/hr

The solicitation calls for thirteen qualified telephone operators. Additional relief or backup personnel may be necessary to maintain uninterrupted 24-hour coverage. Requirements * Must be able to ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$16 - $20/hr

UPPER VALLEY MEDICAL CENTER TELEPHONE OPERATOR 3PM TO 11:30PM WITH REQUIRED ROTATING WEEKENDS AND HOLIDAYS PART TIME / 40 HOURS PER PAY PERIOD The Telephone Operator provides a welcoming and positive ...

Posted today

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Telephone Operators information

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$9

$17

$25

How much do telephone operators jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telephone operators in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities are hiring for Telephone Operators jobs?

Cities with the most Telephone Operators job openings:

What states have the most Telephone Operators jobs?

States with the most job openings for Telephone Operators jobs include:

What are popular job titles related to Telephone Operators jobs?

For Telephone Operators jobs, the most frequently searched job titles are:

Infographic showing various Telephone Operators job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator / Switchboard Operator (11:00 PM-7:00 AM)

Palo Alto, CA

Innovation At Work Inc
See more jobs at Innovation At Work Incexternal

$19 - $23.75/hr

Full-time

Re-posted 10 days ago

Job description

Description

Innovation At Work, Inc. (IAW) is seeking professional and customer-focused Telephone Operators/Switchboard Operators to support the Department of Veterans Affairs Medical Center in Miami, Florida. The Telephone Operator is responsible for providing continuous telephone communications support by answering and routing incoming calls, processing emergency notifications, operating switchboard equipment, and delivering exceptional customer service to patients, visitors, and VA staff.

The selected candidate will:

  • Answer and process incoming internal and external telephone calls in a courteous and professional manner.
  • Route calls accurately to the appropriate departments, clinics, physicians, and administrative personnel.
  • Operate computerized telephone systems, switchboard equipment, and associated communications systems.
  • Process emergency calls, overhead paging announcements, and emergency code notifications in accordance with VA procedures.
  • Assist patients, visitors, and employees by providing accurate information and telephone assistance.
  • Maintain confidentiality and comply with all HIPAA, VA, and company policies.
  • Report communications equipment malfunctions and assist with maintaining operational continuity.
  • Perform additional telephone operator duties as assigned.
  • Work rotating shifts to ensure uninterrupted 24-hour, 7-day-a-week coverage, including weekends and Federal holidays.

Requirements

Applicants should possess the following qualifications:

  • High School Diploma or GED required.
  • Minimum one (1) year of experience in a switchboard, call center, receptionist, customer service, or healthcare communications environment preferred.
  • Excellent verbal communication and interpersonal skills.
  • Strong customer service and telephone etiquette.
  • Ability to multitask while handling a high volume of incoming calls.
  • Basic computer proficiency and ability to learn computerized telephone systems.
  • Ability to remain calm and professional during emergency situations.
  • Ability to work flexible schedules, including days, evenings, nights, weekends, and holidays.
  • Must successfully pass all required background investigations, credentialing, and onboarding requirements.
  • Ability to maintain confidentiality and comply with HIPAA and Department of Veterans Affairs policies.
  • Dependable attendance and the ability to work independently and as part of a team.

Apply