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Telephone Operators Jobs in New York (NOW HIRING)

Column Technical Services

Telephone Operator

New York, NY · On-site

$17.75 - $22.25/hr

Deliver reliable telephone operators utilizing available AMCOM system tools and functionality. * Process paging requests promptly and accurately while maintaining service quality standards. Paging ...

Column Technical Services

Telephone Operator

New York, NY · On-site

$17.75 - $22.25/hr

Deliver reliable telephone operators utilizing available AMCOM system tools and functionality. * Process paging requests promptly and accurately while maintaining service quality standards. Paging ...

Column Technical Services

Telephone Operator

New York, NY

$17.75 - $22.25/hr

Deliver reliable telephone operators utilizing available AMCOM system tools and functionality. * Process paging requests promptly and accurately while maintaining service quality standards. Paging ...

Custom Staffing

Hospital Telephone Operator

New York, NY · On-site

$25/hr

Hospital Telephone Operator Details: Contract: One Year with the possibility to convert to a perm role Hours: 2pm-10pm with some weekends Pay Rate: $27/hour Operate Amcom PC operator workstation to ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Overview TELEPHONE OPERATOR St. Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Overview TELEPHONE OPERATOR St. Francis Hospital, The Heart Center ® is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$22.71 - $25/hr

Overview TELEPHONE OPERATOR St. Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is ...

Innovation At Work

Switchboard Supervisor

Bronx, NY · On-site

Oversee telephone operators responsible for answering and routing incoming calls * Develop and maintain staff schedules to ensure continuous operational coverage * Provide training, guidance, and ...

St. Barnabas

Telephone Operator

Bronx, NY · On-site

$17 - $21/hr

Our IT/Telecom Department is seeking a Part-time switchboard operators PRINCIPAL RESPONSIBILITIES, but not limited Makes Customer Service a priority, treating customers (patients, visitors, and co ...

New

UFCW Local 464A

Be Seen First

Telephone Operator / Receptionist

Little Falls, NJ · On-site

$16 - $21.25/hr

Position Type: Full-Time, On-Site We are seeking a reliable, professional, and bilingual Telephone Operator / Receptionist to join our office. This position serves as one of the first points of ...

New

UFCW Local 464A

Be Seen First

Telephone Operator / Receptionist

Little Falls, NJ · On-site

$16 - $21.25/hr

Position Type: Full-Time, On-Site We are seeking a reliable, professional, and bilingual Telephone Operator / Receptionist to join our office. This position serves as one of the first points of ...

New

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All JobsTelephone Operators JobsTelephone Operators Jobs in New York

Telephone Operators information

See New York salary details

$9

$19

$27

How much do telephone operators jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telephone operators in New York is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities in New York are hiring for Telephone Operators jobs?

Cities in New York with the most Telephone Operators job openings:

Infographic showing various Telephone Operators job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,641 per year, or $19.5 per hour.

Telephone Operator

New York, NY • On-site

Column Technical Services
IT Services • 201 - 500 employees
Learn more about Column Technical Servicesexternal

$17.75 - $22.25/hr

Contractor

Posted 16 days ago

Job description

Column Technical Services is seeking a detailed-oriented Clerk Page/Telephone Operator to support daily communication operations within a healthcare environment. This role is responsible for call routing, paging services, emergency notifications, schedule maintenance, and administrative support. The ideal candidate is organized, customer-focused, and able to perform effectively in a fast-paced setting. Apply today to learn more about this exciting opportunity!

Please note that this is a fully onsite position. Applicants must live in New York or New Jersey and be available to work onsite Monday through Friday from 2:00 PM to 10:00 PM.

Clerk - Page/Telephone Operator
Position Summary
The Clerk Page/Telephone Operator is responsible for managing incoming and outgoing telecommunications, coordinating paging services, supporting emergency notifications, maintaining on-call schedules, and performing a variety of clerical and administrative functions. This role serves as a key communication resource, ensuring information is delivered accurately, efficiently, and in accordance with established procedures.

Telephone Operations
Responsibilities
  • Manage inbound and outbound telephone communications using the AMCOM Call Center platform in accordance with organizational policies and procedures.
  • Route calls to the appropriate departments, staff, and providers while maintaining professionalism and accuracy.
  • Initiate and coordinate paging requests through computerized paging systems, long-range radio communications, and overhead paging systems.
  • Monitor communication systems to ensure efficient call handling and message delivery.
Performance Standards
  • Deliver reliable telephone operators utilizing available AMCOM system tools and functionality.
  • Process paging requests promptly and accurately while maintaining service quality standards.
Paging System Administration
Responsibilities
  • Operate radio paging equipment in compliance with applicable FCC regulations.
  • Update and maintain paging system configurations, including changes within the Zetron paging platform.
  • Assist with maintaining records related to paging activities and local communication logs.
  • Support troubleshooting activities and operational maintenance of paging equipment and related systems.
Performance Standards
  • Provide responsive customer support to paging system users.
  • Assist with pager setup, testing, troubleshooting, and database maintenance as needed.
Emergency Communication Support
Responsibilities
  • Support organizational emergency response activities in accordance with established emergency management protocols.
  • Process and communicate emergency notifications, including medical emergencies, fire alerts, bomb threats, and other critical incidents.
  • Follow documented escalation procedures and communication workflows for all emergency situations.
  • Maintain accurate records of emergency events and prepare required documentation for reporting purposes.
Performance Standards
  • Deliver timely emergency communication and notification services while adhering to established procedures.
  • Ensure all required documentation, notifications, and follow-up actions are completed accurately.
On-Call Schedule Coordination
Responsibilities
  • Receive on-call schedules from departments and enter scheduling information into the AMCOM system.
  • Maintain current and accurate on-call records to support evening, overnight, weekend, and holiday operations.
  • Transfer scheduling information to designated employee-accessible platforms and websites as required.
Performance Standards
  • Ensure on-call schedules are entered accurately and within established timeframes.
  • Maintain up-to-date scheduling information to support organizational operations.
Answering Service Support
Responsibilities
  • Receive and document information transmitted through physician answering services.
  • Enter call information and related details into the AMCOM system for access by after-hours staff and departments.
  • Verify the accuracy and completeness of data entered into the communication system.
Performance Standards
  • Provide timely and accurate transcription and entry of physician answering service information.
  • Maintain a high level of attention to detail and data accuracy.
Administrative & Clerical Support
Responsibilities
  • Process telephone billing records, charge tickets, and related documentation for departmental call activity.
  • Replace and maintain pager batteries and related communication equipment as needed.
  • Send and distribute Telex communications and route incoming messages to the appropriate recipients.
  • Respond to communications received through TTY devices and support hearing-impaired users when necessary.
  • Assist with clerical, operational, inventory, and message distribution activities as assigned.
Performance Standards
  • Support departmental operations through accurate recordkeeping, inventory support, financial tracking, and message management.
  • Complete assigned administrative functions efficiently and accurately.
Problem Reporting & Communication Support
Responsibilities
  • Receive, document, and route telecommunications-related service issues during off-hours operations.
  • Maintain records of reported problems and ensure information is forwarded to the appropriate support personnel.
  • Follow established procedures for reporting and escalating communication system issues.
Performance Standards
  • Provide timely support for telecommunications and operational service requests.
  • Ensure all reported issues are communicated and documented according to departmental guidelines.

Education:Employment Type: CONTRACTOR

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