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Telephone Operators Jobs in Alabama (NOW HIRING)

OneOncology

New Patient Scheduler

Huntsville, AL · On-site

$16.75 - $22.25/hr

Perform various clerical and administrative functions as needed. * Assist telephone operators with incoming calls as needed. * Transmit information or documents as needed, using computer, mail, or ...

OneOncology LLC

New Patient Scheduler

Huntsville, AL · On-site

$17.25 - $23/hr

Perform various clerical and administrative functions as needed. * Assist telephone operators with incoming calls as needed. * Transmit information or documents as needed, using computer, mail, or ...

OneOncology LLC

New Patient Scheduler

Huntsville, AL · On-site

$17.25 - $23/hr

Perform various clerical and administrative functions as needed. * Assist telephone operators with incoming calls as needed. * Transmit information or documents as needed, using computer, mail, or ...

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

Telephone Operator Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio ...

OneOncology LLC

Phone Operator

Huntsville, AL · On-site

$16 - $20/hr

Job Purpose The purpose of the Telephone Operator/Centralized Scheduler is to support Oncology Specialties by operating the telephones and connecting callers to the appropriate person. Other duties ...

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator ... telephone in an appropriate and professional manner and transferring or directing calls to the ...

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Telephone Operators information

See Alabama salary details

$8

$16

$22

How much do telephone operators jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for telephone operators in Alabama is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.64 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities in Alabama are hiring for Telephone Operators jobs?

Cities in Alabama with the most Telephone Operators job openings:

Infographic showing various Telephone Operators job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,670 per year, or $16.2 per hour.

New Patient Scheduler

Huntsville, AL • On-site

OneOncology
Health Care and Social Assistance • 1 - 5K employees
Learn more about OneOncologyexternal

$16.75 - $22.25/hr

Other

Re-posted 11 days ago

OneOncology rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Purpose
The purpose of the New Patient Scheduler is to support Oncology Specialties by telephone and schedule all incoming new patient referrals. Other duties include confirming, cancelling, and rescheduling appointments as well as directing physician to physician calls.
Essential Job Functions

  • Answer a high volume of calls in a timely manner and complete new patient referrals according to department standards.
  • Accurately enter data given for callers or referring offices into practice management and EMR systems.
  • Distribute information to the appropriate person or department in a timely manner.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
  • Establish and maintain effective working relationships with coworkers, supervisors, and the general public.
  • May schedule and confirm patient appointments.
  • Answer telephones and direct calls to appropriate staff.
  • Receive and route messages and documents as needed.
  • Perform reminder and no show calls.
  • Operate office equipment such as multi-line phone system and use word processing, spreadsheet, and other software applications as needed to do work assigned.
  • Perform various clerical and administrative functions as needed.
  • Assist telephone operators with incoming calls as needed.
  • Transmit information or documents as needed, using computer, mail, or fax machine.
  • Other duties as assigned.
Qualifications
  • Excellent telephone etiquette skills.
  • Must be organized and detail-oriented.
  • Must be able to prioritize phone calls and multitask.
  • Must be able to complete new patient referrals in a timely manner.
  • Must be professional, polite, and friendly.
Education/Experience
  • Must have a high school diploma or equivalent.
  • Experience in medical office setting preferred.

Working conditions
This position requires working in an office environment in a clinical facility. This position deals largely with the public so patience and a pleasant personality are important.
Physical requirements
This job requires sitting at a desk and answering phone calls for up to eight hours a day.
Direct Reports
This position is not a supervisor position.

What OneOncology employees say

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