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Telephone Operators Jobs in Alabama (NOW HIRING)

Southway Crane & Rigging

Truck Driver

Birmingham, AL · On-site

... operating a motor vehicle, inspection of equipment, and completion paperwork. • Hearing sufficient for telephone contact and interpersonal communication with Customers and coworkers. • Other ...

Southway Crane & Rigging

Truck Driver

Birmingham, AL · On-site

... operating a motor vehicle, inspection of equipment, and completion paperwork. • Hearing sufficient for telephone contact and interpersonal communication with Customers and coworkers. • Other ...

TNT Crane & Rigging

... operating a motor vehicle, inspection of equipment, and completion paperwork. • Hearing sufficient for telephone contact and interpersonal communication with Customers and coworkers. • Other ...

Pharmavite LLC

Forklift Operator (NIGHTS)

Opelika, AL · On-site

$15.50 - $18.25/hr

Warehouse Forklift Operator Help us bring the gift of health to life. Working at Pharmavite is an ... telephone and taking requests and messages, inventory control maintenance, preparation of ...

City of Madison, Alabama

Permit Specialist

Madison, AL

$44K - $48K/yr

Skill in answering and operating a multi-line telephone system to include taking accurate and detailed messages. Ability to remain calm and organized under stress and in time sensitive situations.

City of Madison, AL

Permit Specialist

Madison, AL · On-site

$44K - $48K/yr

Skill in answering and operating a multi-line telephone system to include taking accurate and detailed messages. * Ability to remain calm and organized under stress and in time sensitive situations.

GovernmentJobs.com

Permit Specialist

Madison, AL · On-site

Skill in answering and operating a multi-line telephone system to include taking accurate and detailed messages. * Ability to remain calm and organized under stress and in time sensitive situations.

City of Madison, AL

Permit Specialist

Madison, AL · On-site

$44K - $48K/yr

Skill in answering and operating a multi-line telephone system to include taking accurate and detailed messages. * Ability to remain calm and organized under stress and in time sensitive situations.

Clark Oil Company

CSR

Mobile, AL · On-site

$13.25 - $18/hr

Responsibilities include, but are not limited to, managing inventory, operating the cash registers ... Ability to use a computer, telephone, and other required equipment as needed. Ability to work as ...

Clark Oil Company

CSR

Daphne, AL · On-site

$14 - $19/hr

Responsibilities include, but are not limited to, managing inventory, operating the cash registers ... Ability to use a computer, telephone, and other required equipment as needed. Ability to work as ...

Clark Oil Company

CSR

Mobile, AL · On-site

$13 - $17.75/hr

Responsibilities include, but are not limited to, managing inventory, operating the cash registers ... Ability to use a computer, telephone, and other required equipment as needed. Ability to work as ...

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Telephone Operators information

See Alabama salary details

$8

$16

$22

How much do telephone operators jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telephone operators in Alabama is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.64 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities in Alabama are hiring for Telephone Operators jobs?

Cities in Alabama with the most Telephone Operators job openings:

Infographic showing various Telephone Operators job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,670 per year, or $16.2 per hour.

Switchboard Operator - HK - PRN - Shift Varies

Sheffield, AL • On-site

Huntsville Hospital Health System
Hospitals
Learn more about Huntsville Hospital Health Systemexternal

$13.50 - $17/hr

Per diem

Re-posted 13 days ago

Huntsville Hospital Health System rating

6.3

Company rating: 6.3 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

Job description

Overview
Requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the Communications Representative is to answer, screen and process all PBX calls and Nurse Call from patients, staff and the general public and dispatch or transfer in a prompt, accurate and courteous manner to the appropriate party or department.
Responsibilities
  • Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls.
  • Demonstrates proper phone etiquette by answering and dispatching phone calls promptly, courteously and professionally. Also provides interpersonal care/service including friendliness, respect, promptness, courtesy and sensitivity to all patients and others.
  • Uses resources effectively and demonstrates awareness with regard to service lines and other commonly requested information.
  • Competently utilizes hospital census and routinely prints same in anticipation of network downtime.
  • Identifies problems in a timely manner.
  • Pays strict attention to nurse call and answers and dispatches patient calls promptly and accurately.
  • Follows up on overtime calls and re-pages staff as needed.
  • Notifies nursing units appropriately for any delays or problems.
  • Exhibits ability to learn and apply new skills.
  • Requires minimal supervision.
  • Competent in required job skills and knowledge.
  • Maintains highest standards of confidentiality regarding all patient and hospital information.
  • Responds to emergency calls following established protocols.
  • Expedites calls to and from Security.
  • Monitors all alarms within the PBX area and notifies appropriate departments of problems or pages Code per protocols.

Qualifications
Education:
High school degree or equivalent preferred.
Experience:
Prior experience in switchboard operation and/or customer service preferred.
Basic computer and typing skills.
Customer service skills.
Additional Skills/Abilities:
Ability to answer telephone and use computer terminal. Ability to work with PBX and Nurse Call System. Prolonged sitting. Occasional reaching, stooping, bending, kneeling, crouching. Light physical effort (lift/carry up to 10 lbs.). Must be available to handle absentee replacement on short notice. Ability to make decisions which could require judgment on action which could result in death of patient. Ability to handle pressure due to multiple calls and inquires.

What Huntsville Hospital Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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