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Telephone Administrator Jobs (NOW HIRING)

Crye-Leike®, REALTORS®

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Office Administrator

Mcdonough, GA · On-site

$16.50 - $22.50/hr

Office Administrator position (admin/clerical) available with Crye-Leike ® , REALTORS ® in ... Experience operating and utilizing a multi-line telephone system * Ability to successfully multi ...

Morgan Stanley

Branch Administrator

Houston, TX · On-site

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Cupertino, CA

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Lisle, IL · On-site

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Houston, TX · On-site

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Columbus, OH

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Palm Harbor, FL · On-site

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

Morgan Stanley

Branch Administrator

Cupertino, CA · On-site

Perform administrative functions for Branch Management team, including telephone coverage, business ... Administer other duties as delegated by the Market Management Team (Market Manager, Associate ...

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All JobsTelephone Administrator Jobs

Telephone Administrator information

What are the key skills and qualifications needed to thrive as a telephone administrator, and why are they important?

To thrive as a Telephone Administrator, you need strong organizational skills, a solid understanding of telecommunications systems, and typically a background in IT or business administration. Familiarity with PBX systems, VoIP technology, and ticketing or help desk software is commonly required, along with relevant certifications like CompTIA or Cisco. Excellent communication, problem-solving abilities, and attention to detail are critical soft skills for managing inquiries and system issues efficiently. These capabilities ensure seamless phone operations, minimize downtime, and provide effective support to users and organizations.

What is the difference between Telephone Administrator vs Customer Service Representative?

AspectTelephone AdministratorCustomer Service Representative
Primary RoleManages and maintains telephone systems and infrastructureAssists customers with inquiries, complaints, and support
Required SkillsTechnical knowledge of phone systems, troubleshootingCommunication skills, problem-solving, customer focus
Work EnvironmentOffice, IT departments, telecommunications settingsCall centers, retail, service industries
CertificationsTelecommunications certifications, technical trainingCustomer service certifications, soft skills training

While both roles involve communication, the Telephone Administrator focuses on managing telephone systems and infrastructure, requiring technical skills. In contrast, Customer Service Representatives handle customer interactions and support, emphasizing communication and problem-solving skills. Both roles are essential in organizations that rely on effective communication channels.

What does a telephone administrator do?

A Telephone Administrator manages and maintains an organization’s telephone systems, ensuring that all phone lines and related equipment operate efficiently. Their responsibilities typically include configuring phone systems, setting up voicemail, troubleshooting technical issues, and coordinating with vendors for repairs or upgrades. They may also provide user support and training to staff members, keep records of telephone usage, and monitor the security and performance of communications systems. This role is essential for organizations that rely on consistent, reliable voice communication.

What are the most common challenges faced by telephone administrators, and how can they be managed effectively?

Telephone Administrators often encounter challenges such as managing high call volumes, troubleshooting technical issues quickly, and ensuring seamless communication across departments. Staying organized and prioritizing tasks is essential, as is maintaining up-to-date knowledge of the organization's phone systems and protocols. Building strong communication skills and collaborating closely with IT and administrative teams can help address issues efficiently and provide excellent service to both staff and external callers.
More about Telephone Administrator jobs
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What job categories do people searching Telephone Administrator jobs look for? The top searched job categories for Telephone Administrator jobs are:
Telephone Administrator jobs near you
Infographic showing various Telephone Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Office Administrator

Diamond Architectural Glass Inc

Longwood, FL • On-site

$15 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Commercial Glazing Contractor currently seeking experienced Office Administrator.

Diamond Architectural Glass is a well-established and family-oriented local Subcontractor that has provided commercial Glass and Glazing services since 1983. People, Quality, and Customer Service are our foundation. Here, we value and take care of our People, a key part of our foundation, by focusing on safety and providing excellent pay and benefits.

We are seeking an Office Administrator to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

  • Draft correspondences and other formal documents
  • Organizing and filling documents into all Job Folders
  • Inputting information into QuickBooks Online
  • Tracking Labor Hours
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Submit Monthly Billings for all projects
  • Notarize Pay Applications, Contracts, and Lien Releases
  • Scheduling Service Calls
  • Order Insurance Certificates
  • Keep Track of Time Sheets and call in Payroll weekly
  • Perform all other office tasks

Qualifications:

  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • ​Strong organizational skills
  • Must be proficient and be able to work with Word, Excel, Adobe PDF, and QuickBooks Online

Benefits / Additional Information:

  • Steady work
  • Competitive pay based on experience
  • Excellent Benefits, including: Medical/Dental/Vision Insurance, Paid Time off and Holidays, 401(k).


Employment Type: Full Time
Years Experience: 2 - 5 years
This is a great opportunity for Experienced Office Administrator.

Company Description

Commercial Glazing Contractor