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Telephone Administrator Jobs (NOW HIRING)

The Building People

CMMS Administrator

Boston, MA

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

The Building People

CMMS Administrator

Boston, MA · On-site

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

The Pennsylvania State University

Interviewers will be asked to use a computer to administer carefully developed research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of life. * Staff members ...

SymplyFi

Back Office Administrator

Atlanta, GA · On-site

$17.25 - $23.75/hr

This position requires extensive telephone-based engagement with vendors & customers as well as a ... BackOffice Administrator Work location: This is a full-time in office position Work Hours: M-F 8 ...

The Building People

CMMS Administrator

Boston, MA

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

MB Fit LLC

Office Administrator

Miami Beach, FL

$10 - $15/hr

We are seeking an Office Administrator to join our team! ess. Responsibilities: * Explain CrossFit ... Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other ...

Yannuzzi Group

Be Seen First

Office Administrator

Center Valley, PA · On-site

$17 - $23.50/hr

The Office Administrator will support a small team of 1-5 people by managing essential office ... Answer and direct telephone calls professionally * Utilize MS Office and Google Workspace for daily ...

MB Fit LLC

Office Administrator

Miami Beach, FL

$10 - $15/hr

We are seeking an Office Administrator to join our team! ess. Responsibilities: * Explain CrossFit ... Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other ...

Audubon Companies

Office Administrator

Metairie, LA · On-site

$16.75 - $23/hr

The Office Administrator will provide support for efficient execution of processes in progress ... Oversees telephone services, email correspondence, and mail distribution * Maintains office ...

Audubon Companies

Office Administrator

Metairie, LA · On-site

$16.75 - $23/hr

The Office Administrator will provide support for efficient execution of processes in progress ... Oversees telephone services, email correspondence, and mail distribution * Maintains office ...

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Telephone Administrator information

What are the key skills and qualifications needed to thrive as a telephone administrator, and why are they important?

To thrive as a Telephone Administrator, you need strong organizational skills, a solid understanding of telecommunications systems, and typically a background in IT or business administration. Familiarity with PBX systems, VoIP technology, and ticketing or help desk software is commonly required, along with relevant certifications like CompTIA or Cisco. Excellent communication, problem-solving abilities, and attention to detail are critical soft skills for managing inquiries and system issues efficiently. These capabilities ensure seamless phone operations, minimize downtime, and provide effective support to users and organizations.

What is the difference between Telephone Administrator vs Customer Service Representative?

AspectTelephone AdministratorCustomer Service Representative
Primary RoleManages and maintains telephone systems and infrastructureAssists customers with inquiries, complaints, and support
Required SkillsTechnical knowledge of phone systems, troubleshootingCommunication skills, problem-solving, customer focus
Work EnvironmentOffice, IT departments, telecommunications settingsCall centers, retail, service industries
CertificationsTelecommunications certifications, technical trainingCustomer service certifications, soft skills training

While both roles involve communication, the Telephone Administrator focuses on managing telephone systems and infrastructure, requiring technical skills. In contrast, Customer Service Representatives handle customer interactions and support, emphasizing communication and problem-solving skills. Both roles are essential in organizations that rely on effective communication channels.

What does a telephone administrator do?

A Telephone Administrator manages and maintains an organization’s telephone systems, ensuring that all phone lines and related equipment operate efficiently. Their responsibilities typically include configuring phone systems, setting up voicemail, troubleshooting technical issues, and coordinating with vendors for repairs or upgrades. They may also provide user support and training to staff members, keep records of telephone usage, and monitor the security and performance of communications systems. This role is essential for organizations that rely on consistent, reliable voice communication.

What are the most common challenges faced by telephone administrators, and how can they be managed effectively?

Telephone Administrators often encounter challenges such as managing high call volumes, troubleshooting technical issues quickly, and ensuring seamless communication across departments. Staying organized and prioritizing tasks is essential, as is maintaining up-to-date knowledge of the organization's phone systems and protocols. Building strong communication skills and collaborating closely with IT and administrative teams can help address issues efficiently and provide excellent service to both staff and external callers.
More about Telephone Administrator jobs
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Telephone Administrator jobs near you
Infographic showing various Telephone Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

CMMS Administrator

The Building People

Boston, MA

$19.50 - $26.75/hr

Full-time

Re-posted 7 days ago

Job description

Position Description/Summary:

The Building People is seeking a CMMS Administrator to support facility operations and maintenance services at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives. The CMMS Admin will:

  • Receives, records in CMMS system, and distributes work orders and preventive maintenance tickets to service crews upon customers' requests for service records information, such as name, address, article to be repaired, or service to be rendered
  • Prepares work order and distributes to service crew, schedules service calls and dispatches service crew.
  • Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.
  • Courteously answers all incoming service calls and dispatches accordingly. Coordinates with proper staff to make sure ticket is closed appropriately
  • All other duties as assigned

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