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Telephone Jobs (NOW HIRING)

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update ...

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update ...

JobFinders Employment Services

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Telephone Interviewer

Columbia, MO · On-site

$15 - $16/hr

Telephone Interviewer JobFinders Employment Services is currently seeking dependable Part-Time Telephone Interviewers for a flexible office-based opportunity. Pay: * $15.00/hr during training (first ...

MEDTEK

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Telephone Interviewer

Arlington, TN · On-site

$18/hr

Interacts with customers via telephone, email, and/or in person to provide support and information on services. * Fields customer questions * Identifies and implements efficient and effective ...

New

Noor WFS

Remote Telephone Interviewer

Madison, WI · Remote

$15.75 - $16/hr

Now Hiring - Remote Telephone Interviewers Noor Workforce Solutions is seeking interviewers for a research study primarily in the energy sector, providing research design, data collection, and ...

DXP

Telephone Sales Professional

Anaheim, CA

$50K - $100K/yr

Responsibilities of the Telephone Sales Professional include, but are not limited to: * Performing telephone sales to include applying excellent phone skills and communication for 90% cold calling

DXP

Telephone Sales Professional

Anaheim, CA

$50K - $100K/yr

Responsibilities of the Telephone Sales Professional include, but are not limited to: * Performing telephone sales to include applying excellent phone skills and communication for 90% cold calling

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Telephone information

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How much do telephone jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for telephone in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, patience, and sometimes specific industry knowledge or certifications, and often involve working in office or remote environments.
More about Telephone jobs

What cities are hiring for Telephone jobs?

Cities with the most Telephone job openings:

What are the most commonly searched types of Telephone jobs?

The most popular types of Telephone jobs are:

What states have the most Telephone jobs?

States with the most job openings for Telephone jobs include:

Telephone jobs near you
Infographic showing various Telephone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

telephone

San Jose, CA

Personal Telephone Answering Service
See more jobs at Personal Telephone Answering Serviceexternal

$19 - $23.75/hr

Full-time

Re-posted 12 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment

Job Summary
We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. 

Responsibilities 
  • Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with computer phone systems helpful