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Telephone Jobs in Raleigh, NC (NOW HIRING)

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · Remote

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · Remote

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

BB BHF STORES LLC

SALES ASSOCIATE

Raleigh, NC

$14 - $15/hr

The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards ...

ClifyX

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Attends telephone skills and program information training sessions; adheres to established levels of service. * Adheres to established customer service and documentation standards within required ...

Duke Health

Communication Center Operator I

Durham, NC · On-site

The Telephone Operator is responsible for answering all incoming calls to Duke University and Health System. Knowledge of business office procedures. Grammar, spelling, punctuation, and typing skills.

Duke Health

Communication Center Operator I

Durham, NC · On-site

The Telephone Operator is responsible for answering all incoming calls to Duke University and Health System. Knowledge of business office procedures. Grammar, spelling, punctuation, and typing skills.

Duke Health

Communication Center Operator I

Durham, NC · On-site

The Telephone Operator is responsible for answering all incoming calls to Duke University and Health System. Knowledge of business office procedures. Grammar, spelling, punctuation, and typing skills.

Duke Health

Communication Center Operator I

Durham, NC · On-site

The Telephone Operator is responsible for answering all incoming calls to Duke University and Health System. Knowledge of business office procedures. Grammar, spelling, punctuation, and typing skills.

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All JobsTelephone JobsTelephone Jobs in Raleigh, NC

Telephone information

See Raleigh, NC salary details

$8

$17

$24

How much do telephone jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for telephone in Raleigh, NC is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.94 per hour, depending on experience, location, and employer.

How to make $1000 a week remotely?

A telephone job that pays $1000 a week remotely typically involves high-volume sales, customer service, or technical support roles with commission or performance-based pay. Success depends on skills, experience, and the ability to handle a large number of calls efficiently, often requiring strong communication skills and familiarity with relevant tools or CRM systems.

What jobs can I do using my phone?

Jobs that utilize a phone include customer service representative, telemarketer, sales associate, virtual assistant, and remote support agent. These roles often require good communication skills, a reliable internet connection, and sometimes specific software or certifications. Many of these jobs offer flexible schedules and can be performed from home or on the go.

What are telephone operators?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

How much do telephone workers make?

Telephone workers, such as customer service representatives or call center agents, typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $45,000. Earnings can vary based on experience, location, and the complexity of the role, and many positions require good communication skills and familiarity with phone systems.

What job makes $10,000 a month without a degree?

A telephone sales representative or high-level telemarketer can earn $10,000 or more per month through commissions and bonuses, especially in industries like real estate or insurance. Success in these roles often depends on strong communication skills, experience, and a proven sales record, with some positions offering remote work and flexible schedules.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What cities near Raleigh, NC are hiring for Telephone jobs? Cities near Raleigh, NC with the most Telephone job openings:
Telephone jobs near you
TELEPHONE SALES REP - REMOTE

TELEPHONE SALES REP - REMOTE

FLS CONNECT LLC

Raleigh, NC • On-site, Remote

$11 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position Title: TSR
Location: Remote work from home
Department: Fundraising Operations
Reports To: Center Manager and Coach
Position Overview:
As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. FLS is a performance-driven environment with daily goals for each project. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).
Core Values:
  • Excellence: We believe in quality results delivered by investing in our people.
  • Freedom: We encourage exploration, experimentation, agility, and responsiveness.
  • Respect: We believe in trust, empathy, and empowering our employees.
  • Teamwork: We embrace diversity, inclusion, and the power of collaboration.
  • Transparency: We value open communication and clear decision-making.
  • Accountability: We emphasize personal responsibility as the foundation of success.

Compensation and Benefits:
  • Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
  • The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
  • A retention bonus
    • $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
    • $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
  • Referral bonus program.
  • Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

Duties and Responsibilities:
  • Make outbound fundraising calls to solicit pledges for client projects.
  • Follow provided and client-approved messaging on every call.
  • Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
  • Use responsive listening to provide appropriate situational responses.
  • Meet and maintain project goals and efficiency metrics.
    • Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
    • 95% on-time (start of shift and back from breaks and lunch).
    • 95% shift adherence/absenteeism.
  • Demonstrate exceptional customer service and react quickly to the person being called.
  • Accept coaching and counseling with a positive attitude.
  • Maintain a professional appearance and behavior.
  • Stay focused on the current project and prepare for each call.
  • Perform other duties as assigned.

Requirements:
  • Must work full-time day shift Monday - Friday. Additional shifts may be required during the peak busy season.
  • Must work in the continental United States.
  • Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
  • Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. It is a vital requirement and policy to ensure we are giving our client(s) the most professional experiences when speaking with their clients/members, as outlined in our contracts.
  • Must pass a background check.

Physical Qualifications:
  1. Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
  1. Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. A clear and confident speaking voice helps establish rapport with potential donors.
  1. Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.
  2. Sitting or Standing: Telephone fundraisers typically work on computers with headsets attached, where they are seated for most of their shifts. However, some employees may invest in standing workstations where they would be allowed limited movement during calls.
  3. Manual Dexterity: Basic computer skills are often required for data entry and managing donor information. Telephone fundraisers should be comfortable using a computer, typing quickly, and navigating various software or database systems.
  4. Hearing and Listening Abilities: Good hearing and active listening skills are critical for telephone fundraisers to understand donor responses, detect nuances in conversations, and respond appropriately.
  1. Vision Abilities: The primary duty of this position is to read and comprehend scripts displayed on a computer monitor without difficulty. Strong reading comprehension and the ability to quickly process and understand written material displayed on a computer monitor.
  1. Multitasking: Telephone fundraisers often have to manage multiple tasks simultaneously, such as entering data while conversing with donors. They should be comfortable with multitasking and maintaining focus on both the conversation and data management.
  1. Emotional Resilience: Fundraising can sometimes be challenging, as fundraisers may encounter rejection or negative responses. Emotional resilience is important to maintain a positive attitude and handle potential setbacks.

Non-Essential Functions:
From time to time, the telephone fundraiser may be required to perform additional duties as assigned by the Center Manager.
Education and Experience:
  • A high school diploma and/or some college education is a plus.
  • Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.

Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be monitored and recorded for quality and training purposes.
FLS Connect is an equal opportunity employer and is committed to building a diverse workforce. FLS Connect participates in the Work Opportunity Tax Credit (WOTC) program, a federal tax credit that helps employers hire individuals from targeted groups who face barriers to employment. Completing the WOTC questions in the application helps identify potential eligibility for this program. Your help in answering these questions supports our efforts to boost diversity and facilitate access to good jobs for all American workers. Providing this additional information is completely voluntary and will not affect employment.

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