Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Durham, NC · On-site
$13 - $16.25/hr
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. * Greets and completes established check-in procedures for arriving guests on a daily basis ...
New
Durham, NC · On-site
$13 - $16.25/hr
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. * Greets and completes established check-in procedures for arriving guests on a daily basis ...
New
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
Purpose The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service ...
Purpose The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service ...
Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Durham, NC · On-site
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
Purpose The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service ...
Purpose The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service by ...
The MSS Associate Member Services Representative performs routine member service through telephone and digital delivery channels. They are responsible for providing exemplary member service by ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and ...
$8.88 - $10.30
0% of jobs
$10.30 - $11.73
1% of jobs
$11.73 - $13.15
3% of jobs
$13.15 - $14.57
11% of jobs
$15.18 is the 25th percentile. Wages below this are outliers.
$14.57 - $16
24% of jobs
The median wage is $16.53 / hr.
$16 - $17.42
29% of jobs
$18.23 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.84
12% of jobs
$18.84 - $20.27
8% of jobs
$20.27 - $21.69
6% of jobs
$21.69 - $23.11
3% of jobs
$23.11 - $24.54
2% of jobs
$8
$17
$24
| Aspect | Telephone | Customer Service Representative |
|---|---|---|
| Primary Role | Handling inbound/outbound calls, providing information over the phone | Assisting customers via phone, email, or chat with inquiries and issues |
| Required Skills | Communication, active listening, basic technical knowledge | Communication, problem-solving, product knowledge |
| Work Environment | Call centers, remote or office settings | Call centers, retail, office environments |
| Common Certifications | None typically required, but customer service or communication courses help | Customer service certifications (e.g., CCSP) often preferred |
Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.
5.0
Based on 253 frontline employees who took The Breakroom Quiz
18th of 21 rated department stores
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk.This position reports to the Salon Manager.This position is nonexempt.
Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit.
Position Description:
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.
Client Sales and Service responsibilities:
Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services.
Ability to cross-sell services to other areas of the salon.
Responding professionally to customer service issues and promptly addressing complaints.
Exhibiting good communication skills when dealing with a difficult or corrective service situation.
Overcoming booking mistakes or corrective work.
Ensuring that refunds and re-do's are handled in a professional and friendly manner.
Ongoing personal continuing education on products, services, and current issues relating to the industry.
Promoting business outside of the salon.
Adjusting schedule to meet client needs.
Telephone/Reception responsibilities:
Acknowledging the client within sixty seconds of client's entering into the salon.
Answering telephone within three rings, with a smile, stating name and salon location.
Listening for a reply before placing the client on hold.
Efficiently handles scheduling, canceling, and re-scheduling of client appointments.
Handling POS transactions timely and efficiently.
Emphasizing pre-bookings during client check-out.
Salon and Personal Presentation responsibilities:
Ensuring that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organizing time and resources to meet sales goals.
Communication with Salon Management regarding issues and needs.
Meeting salon guidelines for attendance and tardiness.
Maintaining an updated professional appearance and meets the salon dress code
Education and Experience:
GED or High School diploma
Proficient in computer based business-related computer softward.
Ability to handle money, count and make change
Customer Service or Cosmetic industry preferred.
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment.
Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.
Sourced by ZipRecruiter
What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!
Furniture and home furnishings stores
10,000+ Employees
Charlotte, NC, US
1888
