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Telephone Jobs in Raleigh, NC (NOW HIRING)

Harris Teeter

Part Time Pharmacy Intern P3

Durham, NC · On-site

$16.25 - $20/hr

An Intern may receive telephone refill authorizationsfrom the prescriber or designee. 11. Assist in bagging of prescriptions and handling customertransactions, including cash register operation. 12 ...

New

Harris Teeter

Part Time Pharmacy Intern P1

Chapel Hill, NC · On-site

$14.25 - $17.75/hr

An Intern may receive telephone refill authorizationsfrom the prescriber or designee. 11. Assist in bagging of prescriptions and handling customertransactions, including cash register operation. 12 ...

Domino's

Assistant Manager

Raleigh, NC · On-site

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Domino's

Assistant Manager

Franklinton, NC · On-site

$18/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Sea Otter Pizza LLC

Assistant Manager

Raleigh, NC · On-site

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Belk

Salon Coordinator - Full Time

Durham, NC · On-site

Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...

Belk

Salon Coordinator - Full Time

Durham, NC · On-site

Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...

Belk

Salon Coordinator - Part Time

Durham, NC · On-site

Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...

Middleburg Communities

Leasing Consultant

Durham, NC · On-site

$16 - $18.75/hr

Conduct monthly telephone market surveys and bi-monthly physical shop. * Uses the on-site property management software (RealPage, OneSite, etc.) to track apartment availability, record traffic, and ...

Belk

Salon Coordinator - Part Time

Durham, NC · On-site

Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon ...

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Showing results 21-40

All JobsTelephone JobsTelephone Jobs in Raleigh, NC

Telephone information

See Raleigh, NC salary details

$8

$17

$24

How much do telephone jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for telephone in Raleigh, NC is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.94 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What cities near Raleigh, NC are hiring for Telephone jobs? Cities near Raleigh, NC with the most Telephone job openings:
Telephone jobs near you
Infographic showing various Telephone job openings in Raleigh, NC as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $36,111 per year, or $17.4 per hour.

Customer Experience Representative

HomeTeam Pest Defense

Durham, NC • On-site

$35K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

HomeTeam Pest Defense rating

7.6

Company rating: 7.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

7th of 35 rated pest control companies

Job description

Overview
At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Customer Service Representative, you can expect to:
Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
  • Resolving customer problems with invoices and billing questions
  • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Maintain customer files on computer and in filing system
  • Validate technician paperwork for completeness and accuracy
  • File Technician paperwork in customer files
  • Update notes in system with technician and other employee customer information
  • Print, distribute, and review service tickets for technicians
  • Have a basic knowledge of technician's job and processes of company's treatment processes
  • Properly follow HomeTeam Pest Defense telephone etiquette procedures
  • Ability to calm and diffuse angry customers
  • Escalate appropriate inquiries or problems to managers
  • Collect and reconcile payments received by technicians

There's plenty of perks too!
  • Competitive pay $$
  • $35K-$40K Annually
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?
  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Qualifications
Minimum Requirements:
  • Must have 1 year of previous customer service experience
  • Entry level customer service skill and technique
  • Basic / entry level understanding of computers
  • Entry level skill on use of company telephone features and how to use them
  • Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment:
  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
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What HomeTeam Pest Defense employees say

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