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Telephone Jobs in Missouri (NOW HIRING)

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Telephone Interviewer

Columbia, MO · On-site

$15 - $16/hr

Telephone Interviewer JobFinders Employment Services is currently seeking dependable Part-Time Telephone Interviewers for a flexible office-based opportunity. Pay: * $15.00/hr during training (first ...

Telephone Operator

Saint Louis, MO · On-site

$15.75 - $19.75/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

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Submit an application at -typist/ POSITION SUMMARY This position performs clerical support duties for the Telephone Reporting Division of the St. Louis Metropolitan Police Department. Examples of ...

$15.50 - $19.50/hr

Saint Luke'sin Smithvilleis seeking a Telephone Operator to join our team. You will have the opportunity to answerinbound calls to the switchboardanddistributethe calls to theappropriate departmentor ...

$15.50 - $19.50/hr

Saint Luke'sin Smithvilleis seeking a Telephone Operator to join our team. You will have the opportunity to answerinbound calls to the switchboardanddistributethe calls to theappropriate departmentor ...

Call Center Agent-Senath

Senath, MO · On-site

$12.75 - $16.75/hr

Learn to handle telephone calls with professionalism and follow-up on any action needed related to each transaction. Learn to answer questions from callers about bank products and services and ...

Call Center Agent-Senath

Senath, MO · On-site

$12.75 - $16.75/hr

Learn to handle telephone calls with professionalism and follow-up on any action needed related to each transaction. Learn to answer questions from callers about bank products and services and ...

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Telephone information

See Missouri salary details

$8

$16

$23

How much do telephone jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephone in Missouri is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, patience, and sometimes specific industry knowledge or certifications, and often involve working in office or remote environments.

What cities in Missouri are hiring for Telephone jobs?

Cities in Missouri with the most Telephone job openings:

Infographic showing various Telephone job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,845 per year, or $16.8 per hour.

Telephone Interviewer

JobFinders Employment Services

Columbia, MO • On-site

$15 - $16/hr

Part-time

Re-posted 4 days ago

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Job description

Telephone Interviewer


JobFinders Employment Services is currently seeking dependable Part-Time Telephone Interviewers for a flexible office-based opportunity.


Pay:

  • $15.00/hr during training (first 2 weeks)
  • $15.50/hr after training
  • Up to $16.00/hr based on weekly productivity


Schedule:

  • 12–40 hours per week
  • Flexible 4-hour shifts
  • Must be available for evenings and weekends
  • Must work at least one 4-hour shift on Saturdays
  • Minimum of 12 hours per week


What You'll Do:

  • Conduct outbound telephone interviews using a computer-based system
  • Follow provided scripts and accurately document responses
  • Maintain a professional, friendly, and unbiased demeanor
  • Enter information into the computer while speaking with participants


What We're Looking For:

  • Strong communication and customer service skills
  • Basic computer and typing skills
  • Dependable attendance and punctuality
  • Comfortable spending most of the shift on the phone
  • Ability to remain positive and professional during challenging conversations


Work Environment:

  • On-site office/call center
  • Climate-controlled and casual dress code
  • Paid breaks during each shift
  • Opportunity for long-term employment based on attendance and performance


Apply today if you're dependable, enjoy talking with people, and are looking for a flexible part-time opportunity with room to grow!

Company Description

JobFinders USA is a women-owned, Missouri-based staffing agency that has been serving local businesses for over 30 years. We partner closely with employers to deliver fast, reliable, and tailored hiring solutions — whether it’s temporary support, trial-to-hire, or direct placement. Our experienced recruiters specialize across key industries, including manufacturing, distribution, engineering, medical, call center, and business operations. We also support job seekers by matching them with meaningful opportunities that align with their skills, goals, and lifestyle. Through a consultative, three-phase process — discovery, recruiting, and placement — we ensure that both companies and candidates succeed.