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Telephone Jobs in Alaska (NOW HIRING)

GDIT

Telephone Maintenance Technician

Anchorage, AK · On-site

$81K - $97K/yr

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Network and Telecommunications Job ...

Alaska Power and Telephone

Journeyman Lineman

Haines, AK · On-site

$60 - $69/hr

Journeyman Lineman including up to a $25,000.00 Sign-on Bonus & up to $10,000.00 in Relocation Allocations. We have a full-time opening in Power Operations for a Journeyman Lineman at our Haines and ...

Alaska Power and Telephone

Journeyman Lineman

Haines, AK · On-site

$60 - $69/hr

Journeyman Lineman including up to a $25,000.00 Sign-on Bonus & up to $10,000.00 in Relocation Allocations. We have a full-time opening in Power Operations for a Journeyman Lineman at our Haines and ...

Alaska Power and Telephone

Laborer

Haines, AK · On-site

$25/hr

Laborer - Haines, Alaska AP&T is seeking a motivated and dependable laborer to join our team in Haines, Alaska. This is a seasonal position for the remainder of 2026, with the potential to open in ...

CompHealth

Family Medicine Physician

Fairbanks, AK

The position involves managing a moderate patient load with 20-minute appointments and light telephone call, providing a balanced work-life experience. Practice Info * Full spectrum family medicine ...

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All JobsTelephone JobsTelephone Jobs in Alaska

Telephone information

See Alaska salary details

$9

$19

$27

How much do telephone jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for telephone in Alaska is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.96 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

Telephone jobs near you
Infographic showing various Telephone job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,006 per year, or $19.2 per hour.

Telephone Maintenance Technician

GDIT

Anchorage, AK • On-site

$81K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

86th of 221 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Network and Telecommunications

Job Qualifications:

Skills:

Telecommunications, Telecommunication Systems, Video Systems

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

Telecommunications Analyst
Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.
HOW A TELECOMMUNICATIONS ANALYST WILL MAKE AN IMPACT

  • Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
  • Monitors the operations of telecommunications and video systems and services of vendors.
  • Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
  • Plans, coordinates and performs all moves and installation of telecommunications equipment.
  • Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
  • Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
  • Provides end-user training of telecommunications and video features and functionality.


WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
Required Experience: 3+ years of related experience
Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
Security Clearance Level: Agency specific - Public Trust
Required Skills and Abilities: Communication and problem solving. After hours call out - support.
Preferred Skills: Voice and Video technologies
Location: On Customer Site: Anchorage Alaska
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $81,349 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

USA AK Anchorage

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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