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Telephone Jobs in Michigan (NOW HIRING)

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

Hannan Center

Telephone Reassurance Caller

Detroit, MI · On-site

The Telephone Reassurance Program is intended to help older adults in the community stay connected and feel supported in their homes. Weekly calls help participants feel less isolated and more aware ...

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All JobsTelephone JobsTelephone Jobs in Michigan

Telephone information

See Michigan salary details

$7

$15

$21

How much do telephone jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telephone in Michigan is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.97 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What cities in Michigan are hiring for Telephone jobs?

Cities in Michigan with the most Telephone job openings:

Telephone jobs near you
Infographic showing various Telephone job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.

Telephone Representative Account Manager

The Best Roofing company of it's kind in the Detroit market

Sterling Heights, MI • On-site

Full-time

Posted 4 days ago

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Job description

Company: The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.

Position: Telephone Representative/Account Manager

This role focuses on customer satisfaction after sales, completing post-install paperwork, and presenting additional services or options for the customers over the phone.

Responsibilities

  • Call homeowners after installation to perform post-checks
  • Confirm successful installation and customer satisfaction
  • Complete final paperwork and approvals
  • Present additional products, upgrades, or services if needed

Requirements

  • Phone sales and customer service experience in Home Improvement Industry
  • Strong communication and customer service skills
  • Ability to explain products and services
  • Attention to detail with paperwork and documentation

Position Offer

  • Competitive Pay
  • Career Growth

To Apply

Send your resume and phone number. Qualified applicants will be contacted for next steps.

Company Description

The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.