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Telephone Jobs in Michigan (NOW HIRING)

Intersect Healthcare of Jackson

Receptionist

Jackson, MI · On-site

$14.75 - $19.50/hr

Answers the telephone in a professional manner, directs calls to appropriate individuals, and/or takes messages. * May fax and photocopy information as needed. * Maintains current resident/patient ...

Intersect Healthcare of Hancock

Receptionist

Jackson, MI · On-site

$14.75 - $19.50/hr

Answers the telephone in a professional manner, directs calls to appropriate individuals, and/or takes messages. * May fax and photocopy information as needed. * Maintains current resident/patient ...

NORTHERN HOTELS GROUP, LLC

FRONT DESK

Southfield, MI

$17 - $18/hr

May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax ...

NORTHERN HOTELS GROUP, LLC

FRONT DESK

Taylor, MI

$14.25 - $15/hr

May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax ...

Holiday Inn Express Houghton

Night Audit

Houghton, MI · On-site

$13 - $14/hr

Professionally and competently operates the telephone system according to Veridea standards.12. Understands and applies all hotel safety and security procedures as required to maintain asecure and ...

Holiday Inn Express Houghton

Front Desk Associate

Houghton, MI · On-site

$12 - $15.25/hr

... telephone and walk-in reservations accurately to ensure guest satisfaction. 6. Resolves guest issues, complaints, or problems going to any length to accomplish this. 7. Professionally and competently ...

Spark by Hilton

Front Desk Agent

Plymouth, MI

$13.50 - $17.25/hr

May post charges such as room, food, liquor or telephone by hand or machine. * Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone ...

Great Lakes Hospitality Group

Front Desk Agent

Plymouth, MI · On-site

$13.50 - $17.25/hr

May post charges such as room, food, liquor or telephone by hand or machine. * Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone ...

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Showing results 21-40

All JobsTelephone JobsTelephone Jobs in Michigan

Telephone information

See Michigan salary details

$7

$15

$21

How much do telephone jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for telephone in Michigan is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.97 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

What cities in Michigan are hiring for Telephone jobs? Cities in Michigan with the most Telephone job openings:
Telephone jobs near you
Infographic showing various Telephone job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.

Receptionist

Intersect Healthcare of Jackson

Jackson, MI • On-site

$14.75 - $19.50/hr

Part-time

Re-posted 20 days ago

Job description

) Part time
Every other weekend required.
Position Summary:
Represents the company in a positive and professional manner while greeting visitors, answering telephone, directing calls, and checking in visitors, staff and family.
Principal Duties and Responsibilities:
  • Answers the telephone in a professional manner, directs calls to appropriate individuals, and/or takes messages.
  • May fax and photocopy information as needed.
  • Maintains current resident/patient and staff directories
  • May accept job applications and forwards to appropriate department.
  • Announces emergency codes and instructions over public address system as required.
  • Assists Residents, family members, and others with inquiries regarding Resident and facility information.
  • Check in residents, family and staff according to Covid-19 policies and procedures.
  • Any other tasks assigned.

Intersects' Expectations of all Employees:
  • Adheres to all Intersect Policies and Procedures.
  • Conducts self in a manner consistent with Intersects' Core Values at all times.
  • Maintains a positive and respectful attitude with all word-related contacts.
  • Consistently reports to work on time and prepared to perform the duties of the position.
  • Meets productivity standards and performs duties as workload necessitates.
  • Maintains the privacy of all patient information and company proprietary information.
  • Treat residents, family members, visitors, and team members with respect and dignity.
  • Able to safely perform the essential functions of the job with or without reasonable accommodation.
  • Dress in business casual attire.
  • Must maintain an active license or the required certification(s) (if required by the job).

Required/Desired Qualifications:
Education, Training, and Experience
  • Minimum high school diploma or equivalent.
  • Specific skills, knowledge, and abilities
  • Exceptional customer service skills and telephone etiquette.

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