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Telehealth Operations Manager Jobs (NOW HIRING)

TeleMed2U

Clinical Operations Manager

Austin, TX

Oversee the daily operations of the telehealth program, ensuring the smooth functioning of all ... Manage the scheduling of telehealth appointments, ensuring optimal resource optimization and timely ...

Chewy

Telehealth Operations Analyst II

Plantation, FL · On-site

Chewy is looking for a Telehealth Operations Analyst II to join our Healthcare Team full-time. As a ... workforce management systems and standardized protocols to ensure each component combines ...

Aurevia PM

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Telehealth Operations Manager information

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$31K

$63.5K

$118.5K

How much do telehealth operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for telehealth operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Telehealth Operations Manager vs Telehealth Coordinator?

AspectTelehealth Operations ManagerTelehealth Coordinator
ResponsibilitiesOversees telehealth program operations, manages staff, ensures compliance, and improves workflows.Supports telehealth services by scheduling, assisting patients, and coordinating appointments.
Required CredentialsBachelor's degree in healthcare or related field; experience in healthcare operations; knowledge of telehealth technology.High school diploma or equivalent; healthcare or administrative experience preferred.
Work EnvironmentTypically in healthcare facilities, administrative offices, or remote management settings.Often in clinics or healthcare offices, interacting directly with patients and staff.

The Telehealth Operations Manager focuses on managing and optimizing telehealth services at an organizational level, while the Telehealth Coordinator handles day-to-day scheduling and patient support. Both roles require familiarity with telehealth technology, but the manager's role is more strategic and supervisory.

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Telehealth Operations Manager jobs near you
Clinical Operations Manager

Clinical Operations Manager

TeleMed2U

Austin, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About the role

As a Clinical Operations Manager at TeleMed2U, you are accountable for the daily performance, reliability, and continuous improvement of our telehealth service lines-translating clinical needs into scalable, compliant workflows; aligning clinicians, schedulers, IT, and patient support; optimizing capacity and appointment scheduling; monitoring KPIs (access, wait times, no-shows, quality, satisfaction) to identify trends and drive targeted improvements; standardizing and maintaining SOPs and documentation; training and coaching staff on platforms/EMR, processes, and best practices; partnering with IT for rapid incident response and root-cause remediation across platforms, devices, and connectivity; ensuring HIPAA-aligned privacy and security in all operations; and fostering a patient-first culture that delivers timely, high-quality virtual care and strong provider experience.

What you'll do

  • Oversee the daily operations of the telehealth program, ensuring the smooth functioning of all telehealth services. 
  • Collaborate with cross-functional teams, including healthcare providers, IT staff, and customer service representatives, to develop and implement telehealth workflows and protocols. 
  •  Manage the scheduling of telehealth appointments, ensuring optimal resource optimization and timely service delivery.  
  • Monitor telehealth performance metrics and identify areas for improvement, implementing strategies to enhance efficiency, quality, and patient satisfaction. 
  • Train and educate staff on telehealth technologies, processes, and best practices, ensuring consistent adherence to telehealth guidelines and standards. 
  • Coordinate with IT teams to troubleshoot technical issues related to telehealth platforms, devices, and connectivity. 
  • Stay updated on industry trends, regulatory requirements, and emerging technologies in telehealth, making recommendations for system enhancements and process improvements. 
  • Ensure compliance with privacy and security regulations (e.g., HIPPA) regarding the handling and storage of patient information in telehealth systems. 
  • Develop and maintain documentation, policies, and procedures related to telehealth operations. 
  • Foster a culture of patient-centered care by promoting a positive and supportive telehealth experience for patients and providers. 
  • Other duties as assigned 

Qualifications

Required

  • Work location - In Office
  • Excellent organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously. 
  • Strong leadership abilities, with the capacity to effectively motivate and guide cross-functional teams. 
  • Exceptional communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels. 
  • Understanding of healthcare compliance regulations, including HIPPA and other privacy and security requirements. 
  • Analytical mindset and proficiency in data analysis to drive operational improvements. 
  • Ability to adapt to changing technological and regulatory environments and quickly learn new telehealth platforms and tools.  

Preferred

  • Proven experience in telehealth operations management, preferably in a healthcare setting. 
  • Strong knowledge of telehealth technologies, platforms, and best practices. 
  • Familiarity with electronic medical record (EMR) systems and scheduling software.  

Physical Requirements 

  • Prolonged periods of desk work and computer use 
  • Ability to lift 15 lbs 

Benefits

  • Competitive Annual Salary 
  • Medical, dental, and vision insurance
  • Employee Assistance Program (EAP)
  • 401(k) retirement plan with employer matching
  • Paid time off (PTO)
  • Paid holidays
  • Life Insurance

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