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Telecommunications Support Jobs (NOW HIRING)

FirstBank

IT Site Support Engineer

Newnan, GA

... telecommunications support. Duties and Responsibilities: * Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem ...

FirstBank

IT Site Support Engineer

Newnan, GA

... telecommunications support. Duties and Responsibilities: * Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem ...

Howard

Comprehensive medical, dental, and vision insurance, plus mental health support * Work-Life Balance ... JOB PURPOSE: The Telecommunications Administrator is responsible for the administration ...

LinTech Global, Inc.

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Telecommunications Technician

Portsmouth, VA · On-site

$80K - $85K/yr

Telecommunications Technician Location: 100% Onsite - NMC Portsmouth, Portsmouth Va LinTech Global Inc. is recruiting for a Telecommunications Technician to support our contract at the NMCP in Naval ...

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Telecommunications Support information

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How much do telecommunications support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for telecommunications support in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunications Support specialist, and why are they important?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What are Telecommunications Support professionals?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are some common challenges faced in a Telecommunications Support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.
More about Telecommunications Support jobs
Who are the top companies hiring for Telecommunications Support jobs? The top employers for Telecommunications Support jobs are:
What states have the most Telecommunications Support jobs? States with the most job openings for Telecommunications Support jobs include:
What job categories do people searching Telecommunications Support jobs look for? The top searched job categories for Telecommunications Support jobs are:
Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

System Admin L3 - TS/SCI Poly required

EMTAK LLC

San Antonio, TX

Full-time

Posted 18 days ago

Job description

System Admin L3 - TS/SCI Poly requiredPosition Description

We are seeking an experienced Telecommunications / Network Support Engineer to support mission-critical infrastructure and operational environments. The selected candidate will provide telecommunications support, infrastructure monitoring, network maintenance, and operational coordination in a 24/7 support environment.

This role requires close coordination with ISP and Gateway GES watch staff, customers, and technical support personnel to ensure timely response, notification, and resolution of operational events and infrastructure issues.

Required Qualifications
  • Bachelor’s degree with fifteen (15) years of relevant experience; OR
  • Twenty (20) years of relevant experience with no degree required.
Responsibilities
  • Perform installation, maintenance, and repair of telecommunications systems.
  • Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing, and reporting for supported systems.
  • Coordinate with ISP and Gateway GES watch staff to maintain situational awareness and support operational response actions.
  • Coordinate with customers and support personnel to provide event notification, troubleshooting, and response activities.
  • Perform router and switch updates in support of security actions and infrastructure maintenance activities.
  • Support network operations and ensure system availability within mission environments.
  • Document operational activities, incidents, and maintenance actions.
  • Assist with troubleshooting network, telecommunications, and infrastructure issues.
Desired Skills
  • Experience supporting enterprise telecommunications and network environments.
  • Familiarity with router and switch configuration and maintenance.
  • Experience with infrastructure monitoring and ticketing systems.
  • Strong troubleshooting and communication skills.
  • Ability to operate effectively in a fast-paced operational environment.
Clearance Requirement
  • Active TS/SCI clearance required.


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