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Telecommunications Support Jobs (NOW HIRING)

EJO Ventures

DAS Installation Technician

Nashville, TN · On-site

EJO Ventures is seeking 3-4 Temporary DAS (Distributed Antenna System) Installation Technicians to support a high-profile telecommunications deployment project at a major sports and entertainment ...

Apply Early

EJO Ventures

DAS Installation Technician

Nashville, TN · On-site

EJO Ventures is seeking 3-4 Temporary DAS (Distributed Antenna System) Installation Technicians to support a high-profile telecommunications deployment project at a major sports and entertainment ...

Apply Early

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Telecommunications Support information

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$36

How much do telecommunications support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for telecommunications support in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunications Support specialist, and why are they important?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What are Telecommunications Support professionals?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are some common challenges faced in a Telecommunications Support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.
More about Telecommunications Support jobs
Who are the top companies hiring for Telecommunications Support jobs? The top employers for Telecommunications Support jobs are:
What states have the most Telecommunications Support jobs? States with the most job openings for Telecommunications Support jobs include:
What job categories do people searching Telecommunications Support jobs look for? The top searched job categories for Telecommunications Support jobs are:
Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.
Telecommunication Analyst (Local to IL)

Telecommunication Analyst (Local to IL)

Sonoma Consulting Inc.

Chicago, IL • On-site

Full-time

Posted 2 days ago

Job description

Company Description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

Title : Telecommunication Analyst

Location : Chicago, IL

6 Months Contract to Hire

Job Description:

Responsibilities:

  • Analysis of hotel telecom facilities and recommendations for optimization of facilities (i.e. telecom audits).
  • Provide telecom escalation and problem solving support for hotels on 24 x 7 basis.
  • Assist in managing telecom vendors.
  • Provisioning support of Corporate telephone systems including Avaya and Mitel telephony systems.
  • Assist with the implementation of Corporate telecommunications standards.
  • Project management with supervision of new hotel openings and transitions including but not limited to PBX, voicemail, call accounting and E911.
  • Project management of telephone system switch replacements for existing hotels.
  • Customer Support role with hotel on a worldwide basis. This entails after hours support approximately every 5 weeks.

Requirements:

  • Minimum 4 years Telecommunications experience in the hospitality industry with respect to hotel operations.
  • Knowledge of telecom voice network ordering processes and telecommunications support protocols from a variety of providers both US and International.
  • Programming experience with Avaya, Mitel, and other hospitality centric telephone systems.
  • Familiar with data/voice networking including firewalls, network switches and terminology.
  • Experience with different call accounting and voicemail systems
  • Good communication and documentation skills.
  • Adaptability to new and emerging technologies.
  • Able to work independently.
  • Ability to travel up to 40% of the month.
Additional Information

Titles: Telecom Engineer, Telecom Analyst, Telecommunication Analyst, Telecommunication Engineer, Voice Engineer, 

Skills : Avaya, MItel, Voice, 


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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

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