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Telecommunications Support Jobs in Georgia (NOW HIRING)

4pconsultinginc

IT Technician II

Atlanta, GA · On-site

Position: IT Technician II - Telecommunications Support Location: Atlanta, GA Client: Georgia Power Contract: 18 Months Job Summary We are seeking an experienced IT Technician II to support ...

FirstBank

IT Site Support Engineer

Newnan, GA · On-site

... telecommunications support. Duties and Responsibilities: * Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem ...

4pconsultinginc

IT Technician II

Austell, GA · On-site

Position: IT Technician II - Telecommunications Support Location: Austell, GA 30168 Duration: 18 Months Client: Georgia Power Travel: Travel Required within the Georgia Power footprint; occasional ...

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Telecommunications Support information

See Georgia salary details

$17

$25

$31

How much do telecommunications support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telecommunications support in Georgia is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $30.87 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a telecommunications support specialist?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What do you do in a telecommunications support job?

A telecommunications support professional assists with maintaining and troubleshooting communication systems such as phone lines, internet connections, and network equipment. They diagnose technical issues, configure hardware and software, and ensure reliable communication services, often using tools like diagnostic software and requiring technical certifications. The role typically involves working in a technical environment and providing customer or internal support to resolve connectivity problems.

What is a telecommunications support specialist?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are common challenges faced in a telecommunications support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.

What are popular job titles related to Telecommunications Support jobs in Georgia?

For Telecommunications Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Telecommunications Support jobs in Georgia look for?

The top searched job categories for Telecommunications Support jobs in Georgia are:

Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,917 per year, or $25.9 per hour.

IT Technician II

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 5 days ago

Job description

Position: IT Technician II – Telecommunications Support

Location: Atlanta, GA
Client: Georgia Power
Contract: 18 Months
 

Job Summary

We are seeking an experienced IT Technician II to support telecommunications field operations for Georgia Power. This role will assist with the installation, maintenance, troubleshooting, and repair of telecommunications systems, data networks, LAN/WAN, fiber optic systems, digital microwave, voice systems, wireless data communications, alarm systems, and DC power systems.

The ideal candidate will have 3–5 years of hands-on telecommunications experience, strong troubleshooting skills, and the ability to work independently while coordinating with internal teams, vendors, contractors, and technical groups. Travel within the Georgia Power service footprint and occasionally beyond may be required.

Key Responsibilities

  • Install, maintain, troubleshoot, and repair telecommunications and data transport networks.
  • Support telecom field operations and project-related work.
  • Troubleshoot hardware and software related to PCs, peripheral devices, telecom systems, alarm systems, and DC power systems.
  • Support LAN/WAN, voice, wireless data, fiber optic, and digital microwave systems.
  • Rack and stack network and telecom equipment.
  • Coordinate with internal business partners, vendors, contractors, and technical teams.
  • Escort tower crews and external contractors to telecom sites as needed.
  • Maintain accurate circuit records, equipment inventories, and site documentation.
  • Follow safe work practices and manage multiple assignments effectively.
  • Travel as needed within the Georgia Power footprint and occasionally beyond.

Required Qualifications

  • 3–5 years of hands-on experience with telecommunications systems.
  • Experience installing, maintaining, troubleshooting, and repairing digital microwave, fiber optic networks, LANs, voice systems, and wireless data communications.
  • Understanding of telecom, wireless, data, and voice network topologies.
  • Ability to troubleshoot PCs, peripherals, telecom systems, alarm systems, and AC/DC power systems.
  • Experience racking and stacking network or telecom equipment.
  • Strong computer, troubleshooting, time management, and organizational skills.
  • Ability to work independently with minimal supervision.
  • Good verbal and written communication skills.
  • Valid driver’s license required.
  • Must be able to travel as needed.

Preferred Qualifications

  • Education, military training, or hands-on experience in electronics or telecommunications.
  • Telecom, networking, fiber optic, electronics, or IT certifications.
  • Experience with LAN/WAN support, cellular systems, microwave systems, fiber optic cabling, and telecom power systems.
  • Experience working with vendors, contractors, tower crews, and field operations teams.