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Telecommunications Support Jobs in Georgia (NOW HIRING)

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Telecommunications Support information

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$17

$25

$31

How much do telecommunications support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for telecommunications support in Georgia is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $30.87 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a telecommunications support specialist?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What do you do in a telecommunications support job?

A telecommunications support professional assists with maintaining and troubleshooting communication systems such as phone lines, internet connections, and network equipment. They diagnose technical issues, configure hardware and software, and ensure reliable communication services, often using tools like diagnostic software and requiring technical certifications. The role typically involves working in a technical environment and providing customer or internal support to resolve connectivity problems.

What is a telecommunications support specialist?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are common challenges faced in a telecommunications support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.
What are popular job titles related to Telecommunications Support jobs in Georgia? For Telecommunications Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Telecommunications Support jobs in Georgia look for? The top searched job categories for Telecommunications Support jobs in Georgia are:
Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,917 per year, or $25.9 per hour.

Experienced Broadband Installation Technician - Production Incentives - Tucker

Madison Telecommunications Inc

Tucker, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Description

Experienced Broadband Installation Technician - Production Incentives

Build a Career. Enjoy Your Life.


You're Already a Skilled Technician. Isn't It Time Your Career Offered More Than Just Another Route?

At Madison Telecommunications, we believe experienced technicians deserve more than a paycheck. We offer opportunities to grow into leadership, commercial services, fiber projects, and regional assignments-all while working for a company that values quality, rewards performance, and respects your life outside of work.

If you have experience with broadband, cable, fiber, satellite, alarm systems, low-voltage, electrical, HVAC, or other field-based technical work, bring your skills to a company where your experience is recognized and your career can continue to grow.



Why Experienced Technicians Make the Move


Be recognized and rewarded for quality work and productivity.

Advance into Commercial Services, Fiber Projects, Training, Quality Control, or Leadership.

Optional Travel Team with additional incentive pay for regional projects throughout the Southeast.

Stable, year-round work with a company serving customers for more than 30 years.

Company vehicle provided.

Health, Dental & Vision Insurance.

Company-paid Life Insurance.

401(k) with Company Match.

We value work-life balance and believe your life outside of work matters.



A Day in the Life

Install, troubleshoot, and restore broadband services in customer homes and businesses.

Configure Wi-Fi networks and customer equipment.

Diagnose technical issues and deliver quality solutions.

Work independently while providing an outstanding customer experience.

Complete electronic documentation and efficiently manage your daily route.



Choose Your Career Path

Senior Technician ? Lead Technician ? Quality Control ? Field Trainer ? Commercial Services ? Fiber Projects ? Supervisor ? Operations Management

Experienced technicians may also qualify for our Optional Travel Team, supporting projects throughout the Southeast while earning additional travel incentives.



Our Hiring Standards

Because our technicians work independently inside customers' homes and businesses and operate company vehicles, all applicants must meet our customer, insurance, and company hiring requirements.

Minimum qualifications include:

Be at least 21 years of age (required by our commercial vehicle insurance carrier).

Hold a valid driver's license with an acceptable Motor Vehicle Record (MVR).

Successfully meet our background screening requirements:

No felony convictions.

No pending criminal charges.

Misdemeanor convictions are reviewed on an individual basis.

Successfully pass a pre-employment drug screen. Madison Telecommunications is a Drug-Free Workplace.

Be legally authorized to work in the United States without current or future employment sponsorship.

These standards help us protect our customers, our employees, and the communities we serve.


Ready for a Better Opportunity?

If you're an experienced technician looking for a company that values your skills, rewards performance, and provides real opportunities for advancement, we'd love to meet you.

Apply today and Build a Career. Enjoy Your Life.


PGM1

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