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Telecommunications Support Jobs in Georgia (NOW HIRING)

DIRECTV

Telecommunications Technician

Atlanta, GA · On-site

$27.96 - $30.50/hr

This position will service the Ottumwa , Iowa Community When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the ...

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All JobsTelecommunications Support JobsTelecommunications Support Jobs in Georgia

Telecommunications Support information

See Georgia salary details

$17

$25

$31

How much do telecommunications support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telecommunications support in Georgia is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $30.87 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a telecommunications support specialist?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What do you do in a telecommunications support job?

A telecommunications support professional assists with maintaining and troubleshooting communication systems such as phone lines, internet connections, and network equipment. They diagnose technical issues, configure hardware and software, and ensure reliable communication services, often using tools like diagnostic software and requiring technical certifications. The role typically involves working in a technical environment and providing customer or internal support to resolve connectivity problems.

What is a telecommunications support specialist?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are common challenges faced in a telecommunications support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.
What are popular job titles related to Telecommunications Support jobs in Georgia? For Telecommunications Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Telecommunications Support jobs in Georgia look for? The top searched job categories for Telecommunications Support jobs in Georgia are:
Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,917 per year, or $25.9 per hour.

Aerial Ground Hand

VERITA TELECOMMUNICATIONS

Columbus, GA • On-site

$19 - $22/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago

Verità Telecommunications rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description


Aerial Ground Hand

Description

We are seeking a dedicated and reliable Aerial Ground Hand to join our dynamic team in the telecommunications industry. This role is critical in supporting aerial linemen with the installation, maintenance, and repair of overhead telecommunications cables. The ideal candidate will be hands-on and physically fit, possessing a strong work ethic and a commitment to safety and teamwork. As an Aerial Lineman Ground Hand, you will work in a collaborative setting alongside skilled professionals to ensure that the infrastructure that connects our communities is maintained and improved. Your daily duties will involve preparing job sites, assisting with the installation of aerial fiber, handling tools and equipment, and ensuring that safety protocols are consistently followed. The work can be demanding and may require lifting heavy items, climbing, and working outdoors in various weather conditions. This position offers the opportunity for career growth within the telecommunications field, as you will gain valuable skills and experience from our team of experts. If you are looking for a challenging yet rewarding role where you can contribute to important telecommunications projects, we encourage you to apply and grow your career with us.

Responsibilities

  • Assist aerial linemen with the installation and maintenance of overhead telecommunications cables.
  • Prepare job sites by setting up necessary equipment and materials.
  • Ensure all safety protocols and regulations are followed at all times during operations.
  • Handle tools and equipment in a safe and proper manner to support linemen.
  • Help with the removal of old cables and installation of new cables as directed.
  • Provide support in the climbing and securing of poles and other structures as needed.
  • Maintain accurate inventory of tools, equipment, and materials used on the job site.
  • Other duties as assigned

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and good driving record.
  • Ability to perform physical labor, including lifting heavy objects and working in various weather conditions.
  • Basic knowledge of telecommunications systems and equipment preferred.
  • Strong attention to safety and ability to follow safety protocols and regulations.
  • Good communication skills and ability to work effectively in a team environment.
  • Willingness to learn and take direction from experienced linemen.
  • Travel may be required


Team Verita Benefits!

Financial Wellbeing

  • Competitive pay with ongoing performance review and annual merit increase
  • 401(k) with company match

Health & Wellness

  • Choice of various PPO, HMO, and HSA accompanied plans

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave

Planning for the Unexpected

  • Short and long-term disability, life insurance Paid for by the company
  • Accidental death & dismemberment Paid for by the company
  • Voluntary life insurance, accident, and critical illness


What Verità Telecommunications employees say

Pay

Hours and flexibility

Workplace

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