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Telecommunications Support Jobs in Texas (NOW HIRING)

Avcend

TSG Support Technician With Driving

Midland, TX · On-site

$32.55/hr

Provide desktop and telecommunications support. * Train end users on supported hardware and software. * Travel locally using a personal vehicle to support multiple customer sites. * Resolve technical ...

ISHIR

Telecommunications Analyst (Cisco)

Euless, TX

Identifies and acquires appropriate test equipment and spare parts inventory for network support. * Maintains ongoing contact with telecommunications users to ensure problems are resolved. * Provides ...

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Telecommunications Support information

See Texas salary details

$19

$28

$34

How much do telecommunications support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for telecommunications support in Texas is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $34.04 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a telecommunications support specialist?

To thrive as a Telecommunications Support specialist, you need a strong understanding of networking fundamentals, telephony systems, and troubleshooting techniques, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, PBX systems, and ticketing or remote support software is typically required. Excellent problem-solving skills, patience, and effective communication are essential soft skills for assisting users and resolving technical issues. These competencies are crucial for maintaining seamless communication infrastructure and ensuring quick resolution of service disruptions.

What do you do in a telecommunications support job?

A telecommunications support professional assists with maintaining and troubleshooting communication systems such as phone lines, internet connections, and network equipment. They diagnose technical issues, configure hardware and software, and ensure reliable communication services, often using tools like diagnostic software and requiring technical certifications. The role typically involves working in a technical environment and providing customer or internal support to resolve connectivity problems.

What is a telecommunications support specialist?

Telecommunications Support professionals are specialists who assist in the installation, maintenance, and troubleshooting of telecommunications systems, such as phone networks, internet connections, and related hardware or software. They ensure that communication systems run smoothly for businesses and individuals, resolving technical issues and providing guidance on the use of telecommunication equipment. Their work is essential for maintaining reliable and efficient communication channels within organizations.

What is the difference between Telecommunications Support vs Network Technician?

AspectTelecommunications SupportNetwork Technician
CertificationsFCC, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, server rooms, client sites
Job FocusMaintaining telecom systems, troubleshooting communication issuesInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageTelecom providers, corporate communication departmentsIT departments, telecom companies, service providers

Telecommunications Support primarily focuses on maintaining and troubleshooting communication systems like phone lines and VoIP, while Network Technicians handle the installation and repair of network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are common challenges faced in a telecommunications support role, and how can I prepare for them?

Telecommunications Support professionals often encounter challenges such as troubleshooting complex network issues, managing high call volumes, and keeping up with rapidly evolving technologies. To prepare, it's important to develop strong problem-solving skills, stay updated on the latest telecom systems and protocols, and practice clear communication with both technical and non-technical users. Additionally, being adaptable and able to prioritize tasks efficiently will help you succeed in fast-paced support environments where issues may arise unexpectedly.
What are popular job titles related to Telecommunications Support jobs in Texas? For Telecommunications Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telecommunications Support jobs in Texas look for? The top searched job categories for Telecommunications Support jobs in Texas are:
Telecommunications Support jobs near you
Infographic showing various Telecommunications Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,489 per year, or $28.6 per hour.

Telecom Support

Avani Technology Solutions, Inc.

Austin, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position: Telecom Support
Location: 4200 Smith School Road, Austin, Texas 78744
Duration: 4+ months
Worker will be tasked with performing an audit of CLinet field site telecommunications bills and related services.
Responsibilities include contacting filed sites to verify phone numbers and services being used and requesting a full Customer Service Report from Local Exchange Carriers. The phone numbers should be identified as phone system, fax, security, fire alarms, credit card machines, park residence lines. Discrepancies found will be researched and resolved in coordination with site purchasing personnel. Requests for credit from appropriate LECs will be initiated as appropriate. Contractor will be asked to document all activities, discrepancies found, changes in service and potential credits.
Contractor may be tasked with providing problem resolution related to telecommunications moves, adds and changes (MACs) in the Austin headquarters complex including platform support.
II. Worker Skills And Qualifications
Minimum Requirements:
Years
Skills/Experience
5
Skill in effective verbal and written communication
5
Skills using complex Excel spreadsheets to input data, manipulate data points and create detailed reports.
4
Experience communicating with Local Exchange Carriers to audit telecommunication services.
4
Experience using and supporting telephony endpoints connected to Nortel CSE1000 PBX and Cisco CMU systems.
4
Ability to work effectively with others to resolve telecommunications related systems issues.
Strong
Ability to pay close attention to details
Preferences:
Years
Skills/Experience

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