ZipRecruiter

Log In

1

Telecommunications Account Representative Jobs (NOW HIRING)

Sapient

Executive Client Partner|TMT

Manhattan, NY

$290K - $305K/yr

... global telecommunications account. You bring a deep understanding of telecom business models ... This role represents a rare opportunity to lead one of Publicis Sapient's most significant global ...

Raffo Enterprise Inc

Be Seen First

Entry Level Retail Account Manager

Shelton, CT · On-site

$45K - $55K/yr

In this role, you'll represent leading telecommunications clients, assist customers with products and services, and develop valuable skills in sales, customer service, and account management. No ...

New

Raffo Enterprise Inc

Be Seen First

Entry Level Retail Account Manager

Shelton, CT · On-site

$45K - $55K/yr

In this role, you'll represent leading telecommunications clients, assist customers with products and services, and develop valuable skills in sales, customer service, and account management. No ...

New

Ezee Consulting Inc

Be Seen First

B2B Sales Assistant ENTRY LEVEL

Long Beach, CA · On-site

$1K - $1K/wk

This is an entry-level pipeline role designed to move you into Senior Account Management or Corporate Sales Leadership. * Professional Brand: Represent AT&T, a global leader in telecommunications and ...

Ezee Consulting Inc

Be Seen First

B2B Sales Assistant ENTRY LEVEL

Long Beach, CA · On-site

$1K - $1K/wk

This is an entry-level pipeline role designed to move you into Senior Account Management or Corporate Sales Leadership. * Professional Brand: Represent AT&T, a global leader in telecommunications and ...

next page

Showing results 1-20

All JobsTelecommunications Account Representative Jobs

Telecommunications Account Representative information

See salary details

$26K

$56.4K

$92K

How much do telecommunications account representative jobs pay per year?

As of Jun 12, 2026, the average yearly pay for telecommunications account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a telecommunications account agent do?

A telecommunications account representative manages customer accounts by providing information about services, resolving issues, and assisting with billing or service upgrades. They often use customer relationship management (CRM) tools and need strong communication skills to ensure customer satisfaction and retention.

What job makes $10,000 a month without a degree?

A Telecommunications Account Representative can potentially earn $10,000 a month through commissions and bonuses, especially with experience and a strong client base. Success in this role often depends on sales skills, industry knowledge, and building relationships, rather than formal education.

What are the key skills and qualifications needed to thrive as a Telecommunications Account Representative, and why are they important?

To thrive as a Telecommunications Account Representative, you need strong sales acumen, product knowledge of telecom services, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking systems, and telecommunications platforms is commonly required. Outstanding interpersonal skills, negotiation abilities, and customer-centric communication help you build lasting client relationships and exceed sales targets. These skills are essential for effectively selling telecom solutions, managing accounts, and driving business growth in a competitive industry.

What is a telecommunications representative?

A telecommunications account representative is a professional who manages customer accounts for telecom companies, providing information about services, resolving issues, and selling products like internet, phone, or cable services. They often work in call centers or retail environments and need strong communication and customer service skills.

What are Telecommunications Account Representatives?

Telecommunications Account Representatives are professionals who manage relationships between telecom service providers and their clients. They are responsible for understanding clients’ communication needs, recommending suitable products or services, and ensuring customer satisfaction. These representatives often handle sales, resolve issues, and act as a liaison between the customer and technical teams. Their goal is to maintain long-term business relationships and drive revenue growth for their company.

How does a Telecommunications Account Representative typically collaborate with technical teams to meet client needs?

Telecommunications Account Representatives regularly work with technical teams such as network engineers and customer support specialists to ensure client requirements are accurately understood and addressed. They act as a liaison, translating customer needs into actionable tasks for the technical team and providing updates back to the client. This collaboration often involves joint meetings, troubleshooting sessions, and coordinated rollout of new services, ensuring a seamless customer experience and timely resolution of issues.

What is the highest paying job in telecommunications?

In telecommunications, senior roles such as Telecommunications Director, Network Architect, or Vice President of Telecom typically have the highest salaries, often exceeding six figures. These positions require extensive experience, advanced technical skills, and often relevant certifications or leadership abilities.

What is the difference between Telecommunications Account Representative vs Customer Service Representative?

AspectTelecommunications Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in sales or telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, sales-focused, interacting with clients and prospectsCall centers, retail, or office settings, assisting customers with inquiries
Employer & IndustryTelecom companies, service providersVarious industries including retail, telecom, healthcare, and more
Search & Comparison IntentSales, account management, telecom rolesCustomer support, service roles

The Telecommunications Account Representative primarily focuses on managing client accounts, sales, and promoting telecom services, requiring sales skills and industry knowledge. In contrast, Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in similar environments, their core responsibilities and skill sets differ significantly.

What cities are hiring for Telecommunications Account Representative jobs? Cities with the most Telecommunications Account Representative job openings:
What states have the most Telecommunications Account Representative jobs? States with the most job openings for Telecommunications Account Representative jobs include:
What job categories do people searching Telecommunications Account Representative jobs look for? The top searched job categories for Telecommunications Account Representative jobs are:
Telecommunications Account Representative jobs near you
Infographic showing various Telecommunications Account Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Telecommunications Analyst

Telecommunications Analyst

RELI GROUP INC

Annapolis Junction, MD • On-site

$65K - $87K/yr

Full-time

Posted 24 days ago

Job description

About Us:
At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government services more effective and efficient. Our team of over 500 professionals brings deep expertise and a shared commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact—whether we’re supporting data-driven decisions, modernizing systems or safeguarding critical programs.

Position Summary:

We are seeking a skilled Telecommunications Analyst to support a mission-critical federal program dedicated to national defense. This individual will play a key role in designing, implementing, and maintaining enterprise telecommunications systems that ensure secure and reliable communication across the organization.

Responsibilities:

  • Design, configure, and maintain enterprise telecom systems, PBX platforms, and supporting technologies (SIP, RTP, SRTP) in coordination with internal teams and vendors.
  • Monitor and analyze telecom and network performance and uptime, proactively identifying and resolving issues affecting call quality or service continuity.
  • Troubleshoot and resolve telephony-related issues including phones, routers, call systems, connectivity, and audio quality problems, often within Unix/Linux environments.
  • Assist in the development and implementation of scalable telecom solutions that align with business requirements and mission priorities.
  • Other tasks as assigned.
  • Active Secret clearance is required.
  • Due to contract requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
  • 7+ years of experience in VOIP administration or a related telecommunications role.
    • 4+ years focused on analysis, design implementation, trouble shooting and design of telecom systems.
    • 2+ years working in a Unix/Linux environment, monitoring networks,
  • Solid hands-on experience with telecom protocols, codecs, and technologies (e.g., SIP, RTP, SRTP).
  • Demonstrated experience with Unix/Linux systems for troubleshooting and configuration.
  • Strong network experience, including IP routing, DNS, QoS, firewall rules, and VLANs as they relate to VOIP.
  • Experience with administration tasks such as managing user accounts, call routing, and provisioning extensions.
  • Candidates reside within a commutable distance for daily onsite work and on-call requirements.
  • This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Preferred Skills and Qualifications: 

  • Recent experience with DHS.
  • Relevant certifications: CompTIA Network+, Cisco CCNA, Avaya Certified Specialist, Certified Telecommunications Network Specialist (CTNS), etc.
  • Scripting language experience.
  • Experience working on Avaya systems.

EEO Employer:

RELI Group is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

HUBZone:

We encourage all candidates who live in a HUBZone to apply.  You can check to see if your address is located in a HUBZone by accessing the SBA HUBZone Map.

The annual salary range for this position is $65,000.00 to $87,000.00. Actual compensation will depend on a range of factors, including but not limited to the individual’s skills, experience, qualifications, certifications, location, other business and organizational needs, and applicable employment laws. The estimate displayed represents the typical salary range for this position and is just one component of the total compensation package for employees. RELI Group provides a variety of additional benefits to its employees. For additional details on the benefits that RELI Group offers click here

Apply