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Telecommunication Representative Jobs (NOW HIRING)

Acosta

Telecommunications Field Representative

Portsmouth, NH · On-site

$20.50 - $28/hr

Telecommunications Field Sales Representative Retail Field About the Role Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand? As a ...

Acosta

Telecommunications Field Representative

Hudson, WI

$20.75 - $28.50/hr

Telecommunications Field Sales Representative Retail Field About the Role Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand? As a ...

Acosta

Telecommunications Field Representative

Biscoe, NC · On-site

$17.50 - $24/hr

Telecommunications Field Sales Representative Retail Field About the Role Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand? As a ...

Acosta

Telecommunications Field Representative

Evanston, WY · On-site

$21 - $28.75/hr

Telecommunications Field Sales Representative Retail Field | Super SKU Program About the Role Are you driven by sales, energized by customer interaction, and excited to represent a world-class ...

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$10

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How much do telecommunication representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunication Representative, and why are they important?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What are some common challenges Telecommunication Representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What does a Telecommunication Representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

More about Telecommunication Representative jobs
What job categories do people searching Telecommunication Representative jobs look for? The top searched job categories for Telecommunication Representative jobs are:
Telecommunication Representative jobs near you
Infographic showing various Telecommunication Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Telecommunications Field Representative

Telecommunications Field Representative

Acosta

Grantsboro, NC

Part-time

Posted 3 days ago

Acosta rating

6.3

Company rating: 6.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

32nd of 41 rated marketing agency

Job description

Telecommunications Field Representative

Retail Field

About the Role

Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand? 
As a Telecommunications Field Representative, you will serve as the in-store ambassador for a leading telecommunication provider products across assigned retail locations.. You will drive awareness, educate customers, and convert conversations into sales by delivering confident, solution-oriented experiences.

Availability

  • July 6th-December 31, 2026 (possible of an extension)

  • Weekly hours : 

  • 24 hours/week - Friday to Sunday availability

Wage

  • $20/hour + a bonus compensation element 

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. 
From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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#DiscoverYourPath

  • High School Diploma or GED

  • 1+ year retail or customer-facing experience preferred

  • Strong communication and interpersonal skills

  • Comfort using digital tools and reporting platforms

  • Ability to stand for extended periods and lift up to 10 lbs

Why Join the Program

  • High-visibility retail sales initiative

  • Represent a leading wireless brand

  • Growth, recognition, and advancement opportunities

  • Supportive, performance-focused leadership

  • Proactively engage customers to uncover needs and purchasing intent

  • Deliver compelling demonstrations of devices, plans, and promotions

  • Clearly explain pricing, features, and value propositions

  • Close sales and guide customers through purchase decisions

  • Build strong relationships with store leadership and associates

  • Coach and influence store teams to drive brand advocacy

  • Maintain merchandising, signage, and display standards

  • Track performance, customer interactions, and KPIs

  • Share insights on market trends and competitive activity

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Acosta logo

About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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