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Telecommunication Representative Jobs (NOW HIRING)

Highland Hospital

Telecommunications Rep.

Rochester, NY · On-site

$17.50 - $22.60/hr

Salary Range: $17.50- $22.60 an hour The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job ...

May Elite Inc

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Telecommunications Sales Representative

Taylorsville, UT · On-site

$865.38 - $1.2K/wk

Represent leading telecommunications brands inside major retail stores * Engage customers through professional, face-to-face conversations * Educate customers on available products, services, and ...

May Elite Inc

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Telecommunications Sales Representative

Taylorsville, UT · On-site

$865.38 - $1.2K/wk

Represent leading telecommunications brands inside major retail stores * Engage customers through professional, face-to-face conversations * Educate customers on available products, services, and ...

Imperial Enterprises LLC

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Telecommunications Sales Representative

Hartford, CT · On-site

$40K - $120K/yr

Sales Career Opportunity - Where you Unlock Your True Potential We are seeking a motivated and results-driven Telecommunications Sales Representative to join our growing team. In this role, you will ...

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Telecommunication Representative information

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How much do telecommunication representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges telecommunication representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What are the key skills and qualifications needed to thrive as a telecommunication representative?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What does a telecommunication representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

More about Telecommunication Representative jobs
What job categories do people searching Telecommunication Representative jobs look for? The top searched job categories for Telecommunication Representative jobs are:
Telecommunication Representative jobs near you
Infographic showing various Telecommunication Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Telecommunications Representative

Thompson Health

Canandaigua, NY • On-site

$18.55 - $22/hr

Full-time

Re-posted 11 days ago

Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Schedule: Full-time evening position including weekends and holidays.  Schedule is Thursday through Monday 3pm-11pm

What will you do?

  • Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
  • Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

  • Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
  • Ability to function calmly under stressful situations related to calling a Code on the public address system.
  • Ability to be flexible in decision-making and prioritizing assignments.
  • Ability to work independently and within a group.
  • Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

  • High School diploma or equivalent, Associate degree preferred
  • Previous operator/switchboard and customer service experience
  • Basic computer skills and knowledge of MS products.

Pay Range: $18.55 - $22.00

Starting Pay: Based on experience 

Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.

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