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Telecommunication Representative Jobs (NOW HIRING)

Telecommunications Rep

Maywood, IL · On-site

$15.76 - $22.11/hr

Employment Type: Full time Shift: Evening Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

$15.76 - $22.11/hr

Employment Type: Full time Shift: Evening Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Full time Shift: Evening Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Part time Shift: Rotating Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Part time Shift: Rotating Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

About the Job We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person ...

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Telecommunication Representative information

See salary details

$10

$17

$25

How much do telecommunication representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges telecommunication representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What are the key skills and qualifications needed to thrive as a telecommunication representative?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What does a telecommunication representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

More about Telecommunication Representative jobs
Infographic showing various Telecommunication Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Telecommunications Rep

Trinity Health

Maywood, IL • On-site

$15.76 - $22.11/hr

Full-time

Medical

Posted 14 days ago


Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

571st of 887 rated healthcare providers


Job description

Employment Type:
Full timeShift:
Evening Shift
Description:
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.
If you're passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Telecom Attend and become Loyola Strong!
Shift: 2:00-10:30pm rotating days off, weekends and Holidays required
What you'll do:
  • Answer phones to manage paging, messaging, and general inquiries.
  • Serve as referring physicians, and the public seeking information about physicians, staff.
  • Provide directory information, assist with inquiries related to staff, clinic services, office hours, and general information.
  • Screen physician calls and determine whether they should be transferred to the office, nurse, or paged.
  • Initiate medical teams for emergency code calls, logging all relevant details, and assist security during disaster or emergency procedures.
  • Support and execute the department's disaster plan in case of equipment or network failure.

We offer our Telecom Attend
  • Benefits from Day One
  • DailyPay! Work today/Get paid today
  • Tuition Reimbursement
  • Career Development
  • Referral Rewards
  • Strong Team Culture
  • Career Growth Opportunities

What you'll need for this job:
  • High School Diploma or Equivalent
  • 1-2 years of previous job-related experience
  • Strong verbal and written communication skills, with a commitment to providing exceptional customer service.
  • Ability to problem-solve by critically evaluating information and implementing effective solutions.
  • A proactive approach to quality improvement and operational efficiency.
  • Experience in a healthcare or similar customer service role is preferred.

Compensation
Pay Range: $15.76 - $22.11 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits:
Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US