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Telecommunication Representative Jobs (NOW HIRING)

Salary Range: $17.50- $22.60 an hour The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job ...

Telecommunications Rep.

Rochester, NY ยท On-site

$17.50 - $22.60/hr

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined ...

$15.76 - $22.11/hr

Employment Type: Full time Shift: Night Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Full time Shift: Night Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Full time Shift: Rotating Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Part time Shift: Rotating Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

$15.76 - $22.11/hr

Employment Type: Full time Shift: Rotating Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

Telecommunications Field Sales Representative Retail Field About the Role Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand? As a ...

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Telecommunication Representative information

See salary details

$10

$17

$25

How much do telecommunication representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunication Representative, and why are they important?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What are some common challenges Telecommunication Representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What does a Telecommunication Representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

More about Telecommunication Representative jobs
Infographic showing various Telecommunication Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Telecommunications Sales Representative

Element Management Inc

Santa Clarita, CA โ€ข On-site

$48K - $55K/yr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Element Management Inc, a leading direct sales firm based in Woodland Hills, CA, is seeking an enthusiastic and customer-focused individual to join our team as a Telecommunications Sales Representative for AT&T. This is an exceptional entry-level opportunity for those eager to launch a rewarding career in a vital industry, directly impacting how businesses stay connected with cutting-edge internet, voice, and entertainment solutions.

As a Telecommunications Sales Representative, you'll connect businesses and customers with optimal telecom solutions through direct customer engagement. Our training certifies you as a Telecommunications Sales Representative expert in high-speed internet, voice services, and entertainment packages, equipping you to assess needs, recommend tailored solutions, and ensure seamless enrollments.

What You'll Be Doing as a Telecommunications Sales Representative:
  • Represent telecom services by engaging with business prospects in targeted communities and areasย 
  • Conduct direct sales interactions to recommend customized internet, voice, and entertainment solutions
  • Explain product features and value, aligning recommendations with customer lifestyles and budgets
  • Deliver clear, persuasive presentations that highlight the benefits of adopting telecom services
  • Handle account setup tasks, including enrollments, activations, and plan changes for smooth onboarding
  • Respond promptly to customer inquiries with accurate guidance to ensure satisfaction.
  • Stay informed on product updates and promotions, and consistently strive to exceed sales goals
  • Work collaboratively with peers and leaders to share knowledge and achieve team objectives
What We're Looking For in a Telecommunications Sales Representative:
  • Experience in direct sales, retail, customer service, or client-facing roles emphasizing rapport and persuasive communication.ย 
  • Exceptional verbal communication skills and the ability to engage directly and effectively with diverse customers in a clear, empathetic, and persuasive manner.
  • Demonstrated active listening skills and a proactive problem-solving approach aimed at delivering personalized customer solutions.
  • A strong, results-oriented drive with a positive attitude and resilience in achieving sales objectives.
  • Proficient in using basic digital tools, including tablets, smartphones, and a readiness to learn more
  • Detail-oriented, punctual, and adaptable, with a strong commitment to continuous learning and consistent sales excellence.
  • Ability to work independently in a field-based role, managing time and territory effectively.
Qualities That Set You Apart as a Telecommunications Sales Representative:
  • Genuinely excited about bringing high-quality internet, voice, and entertainment services directly to them.
  • Have a natural ability to build trust and connect with individuals from all walks of life.
  • Thrive in direct, face-to-face interactions and can make a lasting positive impression.
  • Proactive problem-solver, always looking for the best solution for each household.
  • Have a relentless drive to achieve goals and exceed expectations.
  • Resilient, viewing every "no" as an opportunity to refine your approach.
  • Passionate about enhancing people's daily lives through reliable connectivity.

This is a commission-based position with uncapped commission incentives. We provide comprehensive training and support to ensure success in the role and on target earnings are reflected in compensation estimates based on commission averages.