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Telecommunication Representative Jobs (NOW HIRING)

$15.76 - $22.11/hr

Employment Type: Full time Shift: Evening Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

$15.76 - $22.11/hr

Employment Type: Full time Shift: Evening Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

HI ยท On-site

$55K - $83K/yr

Job Summary Telecommunications Technician 1 & 2 is a specialist skilled at working with complex ... Work Environment The work environment characteristics described here are representative of those an ...

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

Telecommunication Inspector

Las Vegas, NV ยท On-site

$90 - $120/hr

WSP is currently initiating a search for a Telecommunication Inspector for our Las Vegas, NV office ... representatives, contractors, and other cross-functional stakeholders to successfully execute ...

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Telecommunication Sales Associate

Tempe, AZ ยท On-site

$32K - $35K/yr (+ commission)

The Telecommunication Sales Associate plays a crucial role in driving sales and fostering strong ... representation. Our team focuses on creating positive customer experiences while delivering ...

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Telecommunication Representative information

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$10

$17

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How much do telecommunication representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a telecommunication representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What are the key skills and qualifications needed to thrive as a telecommunication representative?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What are some common challenges telecommunication representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

How to get into telecommunication representative with no experience?

To become a telecommunication representative with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training to new hires. Gaining familiarity with telecommunication products and basic computer skills can also improve your chances of starting in this field.

What is a telecommunication representative?

A telecommunication representative is a professional who assists customers with phone, internet, or cable service inquiries, troubleshooting issues, and billing questions. They often work in call centers, using communication and problem-solving skills to support clients and ensure service satisfaction.
More about Telecommunication Representative jobs

What job categories do people searching Telecommunication Representative jobs look for?

The top searched job categories for Telecommunication Representative jobs are:

Infographic showing various Telecommunication Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

TELECOMMUNICATION TECHNICIAN I & II

Bristol Alliance of Companies

Kahului, HI โ€ข On-site

$55K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Key responsibilities

  • Perform technical installations and diagnostic testing on structured cabling systems and network components.

  • Oversee or assist in the installation of structured cabling systems, including running, pulling, and terminating cables, and installing telecommunications equipment.

  • Conduct testing, troubleshooting, and inspections of telecommunications systems to ensure compliance with standards and guidelines.


Job description

Job Summary

Telecommunications Technician 1 & 2 is a specialist skilled at working with complex systems who perform highly technical installations and diagnostic testing on structured cabling systems (SCS) and network components. Familiar with a variety of complex installations, repairs telecommunication systems, and equipment.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Functions

  • Oversee or assists in the installation of structured cabling systems (fiber optic and copper). Voice and data networks by running, pulling, and terminating cables, installing telecommunications equipment, routers, switches, cable trays, and building communication racks.
    • Building telecommunication closets while adhering to applicable standards and specifications.
    • Grounding and bonding are compliant with applicable standards and codes.
    • Ensuring fire stopping procedures are accurately followed.
    • Proficient in testing and troubleshooting structured cabling systems (fiber optic and copper).
  • Ability to read and interpret work orders, specifications, engineering drawings and/or cut sheets of determined work to be done in sequence of tasks.
  • May work independently, as part of a team, as a team leaders/foreman, or under the directions of a professional.
  • Familiar with standard concepts, practices, and procedures, within the telecommunications field.
  • Conducts basic inspections ensuring network construction guidelines are met.
  • Conducts site surveys and meets with other department contacts to plan and coordinate new/upgraded cabling and telecommunications equipment for small or basic systems.
  • Must perform duties in a professional manner in accordance with industry best practices.
  • Other duties as assigned.

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Competencies

  • Tools, test equipment, practices and methods used in installing analog and digital telephone and signaling equipment.
  • Construction, assembly, repair, operation, and interconnection of electronic telephone equipment, including cabling standards, terminations, and testing.
  • Personal computers and local and wide area computing networks.
  • Ability to analyze data, recognize problems and draw logical conclusions.
  • Ability to stay up to date with modern technology in areas of specialty.
  • Ability to use electronic tests and repair equipment on telecommunications systems.
  • Ability to clean and handle delicate electronic equipment.
  • Ability to follow oral and written instructions.
  • Ability to establish and maintain effective interpersonal relationships.
  • Safely use hazardous chemicals and solvents.
  • Ability to effectively communicate orally and in writing to convey technical information in non-technical teams.
  • Ability to use a Windows based PC to organize work, generate records and reports and configure equipment.
  • Ability to control and configure IP enabled telecommunications equipment using data network communications protocols such as telnet, ping, IP config and FTP.
  • ability to put together comprehensive detailed job takeoff and continue to seek out project opportunities.
  • Ability to obtain a Department of Defense security clearance.
  • Ability to work on-call, weekend, and holidays.

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Required Education and Experience

  • High school diploma or equivalent.
  • Three to five years of experience in the field or related area.
  • Valid driverโ€™s license.

Preferred Education and Experience

  • Technician 1: BICSI Technician or comparable technical manufacturers certification.
  • Technician 2: BICSI Technician or comparable technical manufacturers certification.

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Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
  • Position may be subject to a variety of physical conditions โ€“ proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
  • Position may be subject to atmospheric conditions โ€“ fumes, odors, dusts, mist, gases, or poor ventilation.
  • Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

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Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Hearing: must be able to hear audible safety alarms.
  • Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
  • Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Benefits

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.

Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.

Disclaimer

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is โ€œat-willโ€ which means that Bristol or employee can terminate the employment relationship at any time with or without cause.