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Telecommunication Representative Jobs (NOW HIRING)

Trinityhealth

$15.76 - $22.11/hr

Employment Type: Full time Shift: Night Shift Description: Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.

Tailored Brands

Call Center Representative

$16 - $18/hr

About the Job We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person ...

Tailored Brands Inc

Call Center Representative

$16 - $18/hr

About the Job We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person ...

Tailored Brands

Call Center Representative

$16 - $18/hr

About the Job We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person ...

Tailored Brands Inc

Call Center Representative

$16 - $18/hr

About The Job We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person ...

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All JobsTelecommunication Representative Jobs

Telecommunication Representative information

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$10

$17

$25

How much do telecommunication representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for telecommunication representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges Telecommunication Representatives face when handling customer inquiries?

Telecommunication Representatives often encounter challenges such as managing high call volumes, addressing complex technical issues, and handling difficult or frustrated customers. Balancing the need to resolve issues efficiently while maintaining a positive customer experience can be demanding, especially during peak periods. Developing strong communication skills and staying updated on product knowledge helps representatives navigate these challenges and provide effective support.

What is a telecommunications representative?

A telecommunications representative is a professional who assists customers with phone, internet, and cable services, often handling inquiries, troubleshooting issues, and processing orders. They typically work in call centers or customer service environments and may require knowledge of telecommunications products and communication skills.

What are the key skills and qualifications needed to thrive as a Telecommunication Representative, and why are they important?

To thrive as a Telecommunication Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring relevant customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and telecommunications platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure effective customer interactions, quick issue resolution, and high customer satisfaction in a fast-paced telecommunications environment.

What does a Telecommunication Representative do?

A Telecommunication Representative is responsible for assisting customers with their telecommunications needs, such as setting up new services, troubleshooting technical issues, handling billing inquiries, and providing product information. They act as a liaison between the service provider and the customer, ensuring customer satisfaction and resolving complaints. This role often involves answering calls, responding to emails or chats, and maintaining detailed records of customer interactions. Excellent communication skills and knowledge of telecommunications products are essential for success in this job.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior management positions such as Chief Technology Officer (CTO) or Vice President of Telecommunications, which can earn six-figure salaries. These roles typically require extensive experience, advanced technical knowledge, and leadership skills, often supported by certifications like Cisco or PMP and a background in network infrastructure and strategic planning.

What is the difference between Telecommunication Representative vs Customer Service Representative?

AspectTelecommunication RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; technical knowledge of telecom productsHigh school diploma; general communication skills
Work EnvironmentCall centers, telecom officesRetail stores, call centers, online support
Employer & IndustryTelecom companies, service providersVarious industries including retail, tech, and services
Common Search & ComparisonYesYes

Telecommunication Representatives focus on supporting telecom products and services, often requiring technical knowledge, while Customer Service Representatives handle general customer inquiries across various industries. Both roles involve communication skills and customer interaction but differ in industry-specific knowledge and work environment.

What job makes $10,000 a month without a degree?

A telecommunication representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in this field usually require advanced technical knowledge, certifications, or sales success, and most roles pay below that threshold without significant experience or commission-based incentives.

What jobs pay $500,000 a year in the US?

In the field of telecommunication, high-paying roles such as senior executive positions, like Chief Technology Officer or Vice President of Telecom, can reach or exceed $500,000 annually, especially in large corporations. These roles typically require extensive experience, advanced technical skills, and leadership responsibilities, often supplemented by performance bonuses and stock options.
More about Telecommunication Representative jobs
What job categories do people searching Telecommunication Representative jobs look for? The top searched job categories for Telecommunication Representative jobs are:
Telecommunication Representative jobs near you
Infographic showing various Telecommunication Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Network Administrator (Network Administration, Analyst)

Network Administrator (Network Administration, Analyst)

The MIL Corporation

Washington, DC • On-site

$61K - $92K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Install, configure, maintain, and manage routers, switches, wireless controllers, and related network equipment.

  • Monitor, troubleshoot, and document network equipment and telecommunication circuits using network management tools and the ServiceNow Ticketing system.

  • Maintain network equipment records, update network maps, and perform configuration management.

Job description

Clearance Required:
Public Trust
Education Required:
BA/BS
US Citizenship:
Required
Summary
The MIL Corporation is looking for a Network Administrator (Network Administration, Analyst) will support IP data network installation, configuration, maintenance, and management. They activate end user data monuments; enable/disable data switch ports, make configuration changes on routers/switches/wireless controllers/network management tools/DWDM optical equipment, and troubleshoot end user network issues, and monitoring and managing network equipment and telecommunication circuits.
This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.
Responsibilities
  • Installation and maintenance of routers, switches, wireless controllers utilizing appropriate tools and procedures
  • Ensure that router, switch, and other network equipment installation, repair and maintenance by Cisco's proper procedures
  • Monitor environmental factors of data centers and network closets.
  • Using the ServiceNow Ticketing system to track and document all changes to switch runs, closet configurations, and monument setups
  • Maintain network equipment records in automated system, update network maps and perform Configuration Management
  • Use tools to perform monitoring, troubleshooting, and maintenance telecommunication circuits including DWDM optical circuits.
  • Uses network management tools and related test equipment
  • Prepare necessary reports
  • Ensure that complete, quality documentation is maintained
  • Clearly and accurately detail, monitor, and track all work through ServiceNow
  • Work Requests opened and assigned by Service Desk
  • Effectively communicate directly with technical and management personnel
  • Execute notification escalation procedures as defined by OCIO; coordinate services and status with Service Desk
  • Attend meetings as an OCIO telecommunication representative and Subject Matter Expert when requested by the Library

Travel
Up to 10%
Required Qualifications
  • A minimum of 10 years of network engineering/administration experience
  • Must be able to ensure that router, switch, and other network equipment installation, repair and maintenance follow manufacturer's proper procedures
  • Must have familiarity with Microsoft Windows operating systems, and most of Microsoft Office Suite and Microsoft Visio

Desired Qualifications
  • Cisco Certified Network Associate is desired
  • Security+ and Network+ certification or equivalent desired
  • Familiarity with DWDM optical and telecommunication circuits is desired

Education
BA/BS
Clearance
Ability to obtain a Public Trust clearance
Compensation
The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.
For this position, the projected compensation range is $61,746 - $92,620 per year. This estimate represents the typical salary range and is just one part of MIL's complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations. Learn more on the MIL Careers page.
Why MIL?
The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! MIL offers opportunities for professionals at all stages of their careers, from early-career candidates to experienced industry professionals. We are known for a collaborative, people-first culture where employees are supported, valued, and encouraged to grow. This commitment to our people and our work is reflected in the industry and workplace awards MIL has received over the years.
  • 2021 - 2024, Top Workplaces USA award (Energage)
  • 2017 - 2025 Top Workplaces Award, Greater Washington Area (The Washington Post)
  • 2018 - 2025 Certified Great Workplace, Great Place to Work®
    • 2021 - 2025, Best Workplaces in Consulting & Professional Services™
    • 2021 Fortune Best Workplaces for Millennials™
    • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
  • 2017, 2020 - 2025 Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
  • 2025 Corporate Partnership Award, Association of Fundraising Professionals, Maryland Chapter
  • 2025 Moxie Award, GovCon Category
  • 2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
  • 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
  • 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Apply