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Telecom Solutions Architect Jobs in Florida (NOW HIRING)

Empath Health

Telecom Administrator

Sarasota, FL · On-site

Empath Health is seeking a Telecom Administrator is responsible for the architecture ... The Telecom Administrator designs and maintains enterprise voice solutions including telephony ...

New

Robustware

Telecom Project Manager

Miami, FL · On-site

... telecom initiatives. * The candidate will act as the primary interface between customer ... Collaborate with architects and engineering teams to define technical solutions. * Review ...

Infosys

UI Architect

Temple Terrace, FL · On-site

... solution architecture, contribute to tech framework development, support enterprise architecture ... Preferred Skill and Experience Telecom OSS / BSS domain experience (ordering, provisioning ...

Miratech

Technical Project Manager, Telecom

Miami, FL · On-site +1

Working closely with architects and technical leads, you will translate evolving technical designs ... Support the development of the target solution by identifying planning assumptions, information ...

Miratech

Technical Project Manager, Telecom

Miami, FL · On-site

Working closely with architects and technical leads, you will translate evolving technical designs ... Support the development of the target solution by identifying planning assumptions, information ...

Stem Xpert

Fuse/RedHat Architect

Tampa, FL

... solutions. It operates in seven business segments including Commercial, Professional & Technical ... The company provides professional and technical expertise in the fields of Telecom, Education ...

eTeam, Inc.

Project Manager

Miami, FL · On-site

... telecom initiatives. * The candidate will act as the primary interface between customer ... Collaborate with architects and engineering teams to define technical solutions. * Review ...

Keylent Inc

Python developer

Tampa, FL · On-site

$47.50 - $65.50/hr

... solutions • Work with telecom related products such as netbox, itential, ansible • Support ... Required : • 6-10+ years of Python experience and microservices based architecture • 4 years ...

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Telecom Solutions Architect information

What is a telecom solutions architect?

A Telecom Solutions Architect is responsible for designing and implementing telecommunications solutions that meet business and technical requirements. They assess an organization's needs, evaluate technologies, and create architecture frameworks for networks, VoIP, cloud communications, and other telecom systems. This role involves collaboration with stakeholders, vendors, and engineering teams to ensure seamless integration and scalability. Additionally, they stay updated on industry trends and emerging technologies to optimize performance and cost-effectiveness.

What are the typical daily responsibilities of a telecom solutions architect?

A Telecom Solutions Architect typically spends their day designing network solutions, analyzing client requirements, and collaborating with cross-functional technical and business teams to ensure a seamless integration of telecom services. They often review existing systems, propose architectural improvements, document technical specifications, and participate in client meetings to present solutions. Additionally, they may oversee the implementation of their designs, address technical challenges as they arise, and stay up to date with emerging technologies to recommend innovative solutions. This role involves a mix of hands-on technical work and strategic planning, requiring effective multitasking and communication throughout the project lifecycle.

What are the key skills and qualifications needed to thrive in a telecom solutions architect position, and why are they important?

To thrive as a Telecom Solutions Architect, you need a robust understanding of telecommunications networks, protocols, and system integration, usually supported by a degree in engineering or computer science. Familiarity with network design tools, telecom infrastructure (such as OSS/BSS systems), and certifications like Cisco or TOGAF is highly beneficial. Strong communication, stakeholder management, and problem-solving skills help differentiate top professionals in this role. These competencies are crucial for designing effective solutions, ensuring project success, and aligning technical strategies with business requirements.

What are popular job titles related to Telecom Solutions Architect jobs in Florida?

For Telecom Solutions Architect jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Solutions Architect jobs in Florida look for?

The top searched job categories for Telecom Solutions Architect jobs in Florida are:

Telecom Solutions Architect jobs near you
Infographic showing various Telecom Solutions Architect job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.

Telecom Administrator

Sarasota, FL • On-site

Empath Health
Health Care and Social Assistance • 1 - 5K employees

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Empath Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Empath Health is seeking a Telecom Administrator is responsible for the architecture, implementation, administration, and ongoing optimization of the organization's RingCentral unified communications and contact center platforms. This role serves as the primary technical owner of the voice and contact center environment and is responsible for ensuring reliable and scalable voice communications across the enterprise.
The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical expertise in VoIP technologies, call routing design, IVR architecture, and contact center operations. The Administrator works closely with business units, customer service teams, networking teams, and IT leadership to ensure that communication systems meet operational and customer engagement needs.
This role also serves as the primary escalation point for complex telephony and contact center issues and is responsible for driving improvements in system reliability, call flow efficiency, and user experience. The Senior Administrator is expected to lead projects, mentor junior staff, and contribute to long-term unified communications strategy
What you'll Do
  • The Telecom Administrator is responsible for designing and maintaining the architecture of the organization's unified communications platform. This includes extension design, dial plans, call routing logic, and system-wide configuration standards. The Administrator ensures the environment is scalable, resilient, and aligned with business requirements.
  • A major responsibility of this role is the design and administration of the organization's contact center environment. The Telecom Administrator is responsible for building and maintaining call queues, agent groups, routing profiles, and IVR structures that support customer engagement operations.
  • The Telecom Administrator designs and maintains complex IVR systems and call routing structures. This includes building multi-level menus, configuring routing rules, and implementing time-based routing.
  • The Telecom Administrator supports reporting and analytics capabilities within the contact center environment. This includes configuring reports, monitoring call metrics, and supporting operational reporting needs.
  • The Telecom Administrator works closely with network Administratoring teams to ensure optimal voice performance. This includes verifying Quality of Service (QoS) configurations and ensuring network infrastructure supports reliable voice communications.

Why Join Empath Health?
  • Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
  • Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
  • Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
  • Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need
Education:
  • Bachelor's degree in Information Technology, Telecommunications, Computer Science, or related field preferred. Equivalent work experience may be considered in place of formal education.
  • 5+ years of VoIP or unified communications experience
  • 3+ years administering RingCentral

Certifications (Preferred) Preferred certifications may include:
  • RingCentral certifications
  • VoIP certifications
  • Network+
  • Security+
  • ITIL Foundation

What You'll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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