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Telecom Service Delivery Jobs in Florida (NOW HIRING)

Hirekeyz Inc

Service Delivery Lead

Orlando, FL · On-site

Role: - Service Delivery Lead Location: - Orlando, Florida (Hybrid, 3 days from client office) Job ... Develop and maintain relationships with local US vendors (Telecom, Infrastructure, Printers etc) to ...

Uloop Inc.

Senior Telecom Expense Analyst

Miami, FL · On-site

$75 - $85/hr

Senior Telecom Expense Analyst Location: Miami, FL, 33178, US Summary The Senior Telecom Expense ... Provide governance over service delivery by establishing and managing SLAs, conducting vendor ...

Smart City Telecom

Manager, Telecom Sales

Orlando, FL · On-site

Who We Are Smart City Telecom is Central Florida's trusted hometown telecommunications provider ... We instill confidence every day by delivering reliable solutions and brilliant service, and we are ...

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Telecom Service Delivery information

See Florida salary details

$21.7K

$70.2K

$119.9K

How much do telecom service delivery jobs pay per year?

As of Aug 24, 2026, the average yearly pay for telecom service delivery in Florida is $70,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $95,700.00 per year, depending on experience, location, and employer.

What is a telecom service delivery?

A Telecom Service Delivery job involves managing the end-to-end process of delivering telecommunication services to customers. This includes coordinating installations, provisioning network components, ensuring service activation, and troubleshooting issues. Professionals in this role work closely with clients, vendors, and internal teams to meet service level agreements (SLAs) and ensure timely delivery. Strong project management, technical knowledge, and customer service skills are essential for success in this position.

What does a telecom service delivery do?

Telecom Service Delivery professionals are responsible for overseeing the implementation and activation of telecom services for clients, ensuring projects are completed efficiently and within set timelines. They coordinate with internal teams such as engineering, provisioning, and support, as well as manage communications with clients to set expectations and update on progress. Daily tasks include tracking project milestones, resolving service delivery issues, preparing status reports, and ensuring adherence to service-level agreements. This role often involves juggling multiple projects simultaneously and leveraging both technical and interpersonal skills to deliver exceptional results.

What are the key skills and qualifications needed to thrive in telecom service delivery?

Success in Telecom Service Delivery requires a background in telecommunications or IT, strong project management skills, and a solid understanding of service delivery processes. Familiarity with tools like ticketing systems (e.g., ServiceNow), network management software, and certifications such as ITIL or PMP are highly valued. Exceptional communication, problem-solving, and organizational abilities set top performers apart in this role. These competencies ensure timely and efficient delivery of telecom services, effective coordination between technical teams and clients, and overall customer satisfaction.

What are the most commonly searched types of Telecom Service Delivery jobs in Florida?

The most popular types of Telecom Service Delivery jobs in Florida are:

What are popular job titles related to Telecom Service Delivery jobs in Florida?

For Telecom Service Delivery jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Service Delivery jobs in Florida look for?

The top searched job categories for Telecom Service Delivery jobs in Florida are:

Telecom Service Delivery jobs near you
Infographic showing various Telecom Service Delivery job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,200 per year, or $33.8 per hour.

Service Delivery Lead

Hirekeyz Inc

Orlando, FL • On-site

Full-time

Re-posted 27 days ago

Job description

Role: - Service Delivery Lead

Location: - Orlando, Florida (Hybrid, 3 days from client office)

Job Type: W-2/Full Time

Job Summary:–

 We are seeking an IT Service Delivery Leader to play a crucial role in ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. SDL need to ensure Digital & Technology Service Delivery is providing world class support to our internal and external clients.

Years of experience needed:

•              Relevant experience of 10+ years.        

•              Qualifications – A bachelor’s degree in IT, Computer Science, Business Management, or a related field. A master’s degree or relevant certifications (e.g., ITIL, PMP) can be advantageous..


Technical Skills:


  • Service Management: Oversee the delivery of IT services, ensuring they meet the required service levels and quality standards.
    • Governance on IT service delivery with key stakeholders in US.
    • Develop and maintain relationships with local US vendors (Telecom, Infrastructure, Printers etc) to ensure that the service levels are aligned
  • Customer Relationship Management: Develop and maintain strong relationships with internal and external customers to understand their needs and ensure satisfaction.
    • Tech point of contact for internal and external customers
  • Incident, Problem and Change Management: Manage and resolve service-related issues, ensuring minimal disruption to business operations.
    • Manage P1 incidents by running the bridge, getting resolver teams together to work on solving the issue
    • Identify recurring issues and work towards increasing availability
    • Ensure all changes are approved and signed of before they are moved to production
    • Ensure testing of changes in production during the change window
  • Process Improvement: Identify opportunities for improving service delivery processes and implement best practices.
  • Compliance: Ensure all IT services comply with relevant regulations and standards.


Certifications Needed:

•              ITIL V4, PMP

•              Exposure in AWS or Azure Cloud