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Telecom Operations Manager Jobs in Seattle, WA (NOW HIRING)

E*Pro, Inc.

Build / Devops Engineer

Seattle, WA

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... management Troubleshoot build and deploy failures, and facilitate resolution Improve speed ...

Morson Talent

E3 - Engineer

Edmonds, WA · Hybrid

$75.80/hr

... quality management services for low to medium complexity projects and/or operations safely, with quality, within budget, and on time. Overview Review test results for telecom equipment during ...

Peraton

Network Installer - TELECOM West

Seattle, WA · On-site

... operations-gaining valuable experience in federal programs while contributing to highly visible ... Proven experience managing and supporting enterprise network environments * Strong knowledge of TCP ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Seattle, WA

Telecom Operations Manager information

See Seattle, WA salary details

$35.3K

$72.2K

$134.9K

How much do telecom operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telecom operations manager in Seattle, WA is $72,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Seattle, WA?

For Telecom Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Seattle, WA look for?

The top searched job categories for Telecom Operations Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Telecom Operations Manager jobs?

Cities near Seattle, WA with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Seattle, WA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,256 per year, or $34.7 per hour.

Principal Program Manager - Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery

Redmond, WA • On-site

Inabia Solutions and Consulting, Inc.
IT Services • 11 - 50 employees
Learn more about Inabia Solutions and Consulting, Inc.external

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Inabia Solutions and Consulting, Inc. is seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and QA Test Engineering. This role is responsible for leading global programs that support a subscription-based connectivity platform, overseeing the entire customer and revenue lifecycle while ensuring high-quality delivery through rigorous QA practices.
Responsibilities:
• Own a portfolio of O2C programs across subscription-based service delivery, including:
• Customer onboarding & service activation
• Subscription lifecycle management (upgrades, renewals, plan changes)
• Billing, invoicing, and payments
• Drive end-to-end program execution from 0 → 1, including process design, system implementation, and scaling
• Define, lead, and enforce QA Test Engineering strategy, including:
• Test planning and test case development
• Integration, system, and regression testing
• UAT coordination and execution
• Defect triage, root cause analysis, and resolution tracking
• Partner with Engineering and QA teams to ensure robust, scalable, and high-quality system delivery
• Drive adoption of test automation, quality metrics, and release validation frameworks
• Lead global / multi-region rollouts, ensuring compliance with regional, financial, and regulatory requirements
• Translate business and operational needs into clear product requirements, user stories, and acceptance criteria
• Establish program governance, KPIs, SLAs, and quality benchmarks across initiatives
• Manage cross-program dependencies, risks, and timelines across distributed teams
• Facilitate alignment across Product, Engineering, Finance, Operations, Compliance, and Customer Experience teams
• Drive continuous improvement in billing accuracy, system reliability, and customer experience
Qualifications:
Required:
• 10+ years of Program, Product, or Engineering Management experience in enterprise environments
• Strong background in QA Test Engineering, including: Test strategy, test planning, and execution, UAT leadership and validation frameworks, Defect management and release quality governance
• Deep expertise in Order-to-Cash (O2C), including: Subscription billing & invoicing, Payments and revenue lifecycle, Customer onboarding and service provisioning
• Proven experience building and scaling programs from 0 → 1
• Experience owning multi-program portfolios with complex dependencies
• Experience delivering global / multi-region programs
• Strong understanding of: High-volume transactional systems, Usage-based or subscription billing models, Taxation (sales tax, VAT, GST) and compliance requirements
• Experience with test automation frameworks and QA tools
• Proficiency with Jira, Agile methodologies, and backlog management
• Strong stakeholder management across executive, business, and technical teams
• Proven ability to drive accountability, ownership, and measurable outcomes
Preferred:
• Experience with: Subscription billing platforms (Zuora, Chargebee, Recurly)
• Payment systems (Stripe, Adyen, Braintree)
• ERP systems (Oracle, SAP)
• Experience in connectivity, telecom, or infrastructure-based service environments
• Exposure to: Service provisioning and activation systems
• Usage-based billing and metering platforms
• Background in building or scaling QA automation frameworks (Selenium, Cypress, API testing tools, etc.)
Company:
WHO Founded in 2006 and headquartered in Redmond, WA. Founded in 2006, the company is headquartered in Redmond, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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