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Telecom Operations Manager Jobs in Seattle, WA (NOW HIRING)

E3 - Engineer

Edmonds, WA · Hybrid

$75.80/hr

... quality management services for low to medium complexity projects and/or operations safely, with quality, within budget, and on time. Overview Review test results for telecom equipment during ...

Technical Program Manager, Amazon Connect

Seattle, WA · On-site

$146K - $190K/yr

... operations. We will accomplish this by accelerating our customers' success through delivery of ... We are seeking a Technical Program Manager to join Amazon Connect Telecom Engineering, where you ...

Technical Program Manager, Amazon Connect

Seattle, WA · On-site

$146K - $190K/yr

... operations. We will accomplish this by accelerating our customers' success through delivery of ... We are seeking a Technical Program Manager to join Amazon Connect Telecom Engineering, where you ...

Act as a liaison between technicians and management to optimize field operations and customer ... Technical certifications relevant to the telecom and broadband industry. Experience : • 3 to 5 ...

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Showing results 1-20

Telecom Operations Manager information

See Seattle, WA salary details

$35.4K

$72.5K

$135.4K

How much do telecom operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for telecom operations manager in Seattle, WA is $72,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Seattle, WA? For Telecom Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Seattle, WA look for? The top searched job categories for Telecom Operations Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Telecom Operations Manager jobs? Cities near Seattle, WA with the most Telecom Operations Manager job openings:

Technical Product Owner-SFDC

Locate Software, Inc.

Bellevue, WA • On-site

Full-time

Posted 28 days ago


Job description


Job Summary
We are seeking a highly motivated and experienced Salesforce Technical Product Owner to lead the delivery of Salesforce-based solutions across our telecom business line. You will be responsible for translating strategic business objectives into scalable, user-centric Salesforce solutions that support new software product launches, optimize operations, and elevate the customer experience.
You will act as the bridge between business stakeholders, UX designers, Salesforce developers, and system architects to ensure the platform supports business growth and digital innovation.
Key Responsibilities
  • Own the Salesforce productroadmap in alignment with telecom product strategies and business goals.
  • Collaborate with stakeholdersacross marketing, sales, operations, and IT to define and prioritizeSalesforce features and enhancements.
  • Translate business requirementsinto detailed user stories, acceptance criteria, and technicaldocumentation.
  • Drive the successful delivery offeatures from concept through launch, ensuring timely execution andhigh-quality outcomes.
  • Work closely with developmentteams (onshore/offshore) to deliver Salesforce enhancements andintegrations using Agile/Scrum methodologies.
  • Partner with UX teams to designintuitive, user-friendly interfaces that align with customer and businessneeds.
  • Support the rollout of newtelecom services and digital products through Salesforce configurations,workflows, and automation.
  • Ensure the Salesforce platformcomplies with security, regulatory, and scalability requirements.
  • Monitor system performance anduser feedback to inform continuous improvements.
  • Serve as the subject matterexpert for Salesforce within the telecom product suite.

Requirements
Required Skills & Experience
  • 5+ years of experience as aProduct Owner or Business Analyst, with a strong focus on Salesforceplatform.
  • Proven track record of delivering Salesforce CRM, CPQ, Service Cloud, or Marketing Cloudimplementations in telecom or related industries.
  • Deep understanding of telecomoperations, customer lifecycle management, and industry-specificchallenges.
  • Hands-on experience with Salesforcecustomization, data models, APIs, and AppExchange products.