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Telecom Operations Manager Jobs in Rochester, NY

FirstLight

Strategic Financial Analyst

Victor, NY · On-site

$90K - $110K/yr

... telecom operations. * Prepare recurring financial reports, variance analyses, and management reporting packages to support monthly and quarterly close processes. * Monitor debt compliance ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

... operational support. The ideal candidate has hands-on experience with large-scale telecom voice ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Project Manager

Victor, NY · On-site

$60K - $70K/yr

Coordinate cross-functional teams across Engineering, Field Operations, Construction, and ... Proven experience managing telecom projects , with a strong understanding of fiber construction ...

Collabera

Network Engineer

Rochester, NY

Telecom Technician Jobs, Telecom Analyst jobs, IP Technician Jobs, Network Engineer Jobs, Network ... Operation technician Jobs, Network Support Analyst Jobs, NOC Technician Jobs , Central Office ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Rochester, NY

Telecom Operations Manager information

See Rochester, NY salary details

$30.6K

$62.6K

$116.9K

How much do telecom operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for telecom operations manager in Rochester, NY is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Rochester, NY? For Telecom Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Rochester, NY look for? The top searched job categories for Telecom Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Telecom Operations Manager jobs? Cities near Rochester, NY with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.
Strategic Financial Analyst

Strategic Financial Analyst

FirstLight

Victor, NY • On-site

$90K - $110K/yr

Full-time

Posted 5 hours ago

Job description

FirstLight is seeking a Strategic Financial Analyst to support financial planning and analysis activities within a fiber telecommunications environment. This role will focus on financial analysis, debt compliance and covenant reporting, financial modeling, and ad hoc reporting to support operational and strategic decision-making across the business.

Summary:

The Strategic Financial Analyst will play a key role in supporting the finance function through detailed analysis, covenant compliance monitoring, debt reporting, and financial modeling. The ideal candidate will be comfortable working with large data sets, building and maintaining models, preparing recurring and ad hoc analyses, and partnering with internal stakeholders to deliver actionable financial insights in a capital-intensive fiber telecom business.

Key Responsibilities:

  • Perform financial analysis on revenue, operating expenses, capital expenditures, and profitability trends across fiber telecom operations.
  • Prepare recurring financial reports, variance analyses, and management reporting packages to support monthly and quarterly close processes.
  • Monitor debt compliance requirements and support covenant calculations, lender reporting, and related documentation.
  • Build, maintain, and enhance financial models for forecasting, budgeting, scenario analysis, and long-range planning.
  • Support cash flow analysis and liquidity planning in partnership with finance leadership.
  • Partner with accounting, operations, and leadership teams to analyze business performance and identify key drivers and risks.
  • Assist with board, lender, and executive presentation materials by providing accurate financial data and analysis.
  • Track and analyze KPIs relevant to a fiber telecom business, including subscriber, network, revenue, and capital metrics.
  • Support ad hoc financial analyses, special projects, and data requests as business needs evolve.
  • Identify opportunities to improve reporting processes, model accuracy, and overall finance team efficiency.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Economics, or a related field.
  • Relevant experience in financial analysis, corporate finance, FP&A, or a similar finance role.
  • Experience with financial modeling, budgeting, forecasting, and variance analysis.
  • Understanding of debt compliance, covenant reporting, or lender reporting processes is strongly preferred.
  • Advanced proficiency in Microsoft Excel and comfort working with large data sets and financial systems.
  • Strong analytical and problem-solving skills with the ability to interpret data and communicate insights clearly.
  • Excellent attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
  • Strong written and verbal communication skills, including the ability to present information to finance and non-finance stakeholders.
  • Experience in telecommunications, fiber infrastructure, or another capital-intensive industry is preferred.
  • Ability to work independently, support ad hoc requests, and adapt in a fast-paced environment.

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.