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Telecom Operations Manager Jobs in Brooklyn, NY (NOW HIRING)

Infobip

Sales Operations Executive

Jersey City, NJ · On-site

$70K - $85K/yr

... telecom operations, account operations management or financial/account management. Experience working directly with enterprise or carrier customers. Strong analytical and problem-solving skills.

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Telecom Operations Manager information

See Brooklyn, NY salary details

$32.6K

$66.7K

$124.6K

How much do telecom operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for telecom operations manager in Brooklyn, NY is $66,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Brooklyn, NY?

For Telecom Operations Manager jobs in Brooklyn, NY, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Brooklyn, NY look for?

The top searched job categories for Telecom Operations Manager jobs in Brooklyn, NY are:

What cities near Brooklyn, NY are hiring for Telecom Operations Manager jobs?

Cities near Brooklyn, NY with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Brooklyn, NY as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,725 per year, or $32.1 per hour.

Telecom Expense Management (TEM) Analyst

New York, NY • On-site

Neotecra
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Neotecraexternal

Full-time

Re-posted 15 days ago

Job description

Job Summary

We are seeking an experienced and detail-oriented Telecom Expense Management (TEM) Analyst to support the Telecom Services & Expense Management Unit within IT Operations. The ideal candidate will be responsible for telecom financial management, invoice auditing, budget forecasting, vendor expense analysis, reporting, and process optimization. This role requires strong analytical capabilities, expertise in SQL and reporting tools, and the ability to manage large datasets to identify cost-saving opportunities and improve operational efficiency.

Key Responsibilities

  • Manage and optimize telecom expense management processes for IT operations.
  • Analyze telecom invoices, wireless plans, and equipment purchases to ensure billing accuracy and identify overcharges.
  • Develop and maintain budget tracking, forecasting, and variance reporting processes.
  • Prepare financial reports, forecasts, expense analyses, and project status reports.
  • Monitor telecom vendor expenses and compare contract funding against actual spend.
  • Perform cost-benefit analysis (CBA) and ROI evaluations for telecom services and projects.
  • Track planned vs. actual expenses and support annual budget planning activities.
  • Investigate and resolve billing discrepancies, anomalies, and vendor-related issues.
  • Create dashboards and reports using SQL, Tableau, Excel, and other reporting tools.
  • Support process improvement initiatives to enhance operational and financial efficiency.
  • Work cross-functionally with IT, Finance, Procurement, and vendors to ensure effective telecom service management.

Required Qualifications

  • Bachelor’s degree in Finance, Accounting, Economics, Information Technology, or related field preferred.
  • 10+ years of experience in Telecom Expense Management, financial analysis, budgeting, forecasting, or telecom operations.
  • Strong experience with:
  • SQL
  • Tableau or similar analytics/reporting tools
  • Microsoft Excel and Office Suite
  • Experience with invoice auditing and telecom billing analysis.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience with:
  • Budget development and forecasting
  • Financial reporting and variance analysis
  • Vendor and contract expense management
  • Knowledge of:
  • PeopleSoft Finance Modules
  • ServiceNow Reporting Modules
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet tight deadlines.  
 
 

Preferred Skills

  • Telecom industry experience
  • IT financial management
  • Cost optimization and spend analysis
  • Data integrity and reporting accuracy
  • Project financial tracking and reporting  
 
 

Key Competencies

  • High-level analytical ability
  • Attention to detail
  • Financial acumen
  • Process improvement mindset
  • Strong communication and collaboration skills
  • Ability to work independently in a fast-paced environment