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Telecom Operations Manager Jobs in Raleigh, NC (NOW HIRING)

The Blueprint (Role Profile) Reporting to the Manager of Network and Telecom Infrastructure, this ... Support day-to-day network and voice operations, including incident response, ticket resolution ...

The Blueprint (Role Profile) Reporting to the Manager of Network and Telecom Infrastructure, this ... Support day-to-day network and voice operations, including incident response, ticket resolution ...

Senior R&D Engineer

Apex, NC

$79K - $109K/yr

The Senior R&D Engineer for Telecom Outside Plant (OSP) New Product Development plays a key ... Work closely with Product Management, Quality, Operations, and Supply Chain to ensure seamless ...

Operations Employment Type: Full Time Location: US-North Carolina-Raleigh Description This position ... Telecom. You work within a growing global team based out of Raleigh, NC with peers and business ...

Senior R&D Engineer

Apex, NC ยท On-site

$79K - $109K/yr

The Senior R&D Engineer for Telecom Outside Plant (OSP) New Product Development plays a key ... Work closely with Product Management, Quality, Operations, and Supply Chain to ensure seamless ...

You'll act as the operational and cultural anchor for Instrata's low-voltage field teams in the ... Oversee scheduling, budgets, submittals, and resource planning across AV, security, and telecom ...

You'll act as the operational and cultural anchor for Instrata's low-voltage field teams in the ... Oversee scheduling, budgets, submittals, and resource planning across AV, security, and telecom ...

On-Site Technical Manager

Cary, NC ยท On-site

$100K - $120K/yr

... operations to effectively serve end users. This position requires the ability to resolve customer ... This position is responsible for managing the dedicated client on-sites throughout the United ...

... in the telecom vertical. Typical responsibilities include but are not limited to design and ... operational approaches for the efficient completion of project and department tasks (including CAD ...

... in the telecom vertical. Typical responsibilities include but are not limited to design and ... operational approaches for the efficient completion of project and department tasks (including CAD ...

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Showing results 1-20

Telecom Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do telecom operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for telecom operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Raleigh, NC? For Telecom Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Telecom Operations Manager jobs? Cities near Raleigh, NC with the most Telecom Operations Manager job openings:

Remote Sales Executive - Telecoms & Networking

WebProps.org

Raleigh, NC โ€ข Remote

$90 - $150/hr

Contractor

Re-posted 22 days ago


Job description

Uncapped Commission | $5,000-$10,000+ per month

InstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.

We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.

This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.

Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.

You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.

This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.

Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.

Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000-$10,000+ per month. There is no cap on earnings, and performance bonuses are available.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.

InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.

This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Requirements

  • Experience in telecom, broadband, networking, ISP, or technical sales preferred
  • Confident closing sales over the phone
  • Ability to explain Starlink and connectivity solutions in simple terms
  • Comfortable working 100% commission-based
  • Experience using a CRM and managing follow-ups
  • Self-motivated and able to work independently in a remote environment
  • Must be located in the United States