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Telecom Operations Manager Jobs in Raleigh, NC (NOW HIRING)

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OSP Technician

Raleigh, NC · On-site

$27 - $28/hr

Read and interpret telecom construction drawings, blueprints, and work packages. * Complete redline ... operation. * Work collaboratively with field crews, foremen, and project managers to complete ...

Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC · On-site

$123K - $162K/yr

Target markets may include specific industry verticals, wholesale telecom services, consumer ... Operate as key member in cross-discipline team composed of Sales, Marketing, Operations, and ...

Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC · On-site

$123K - $162K/yr

Target markets may include specific industry verticals, wholesale telecom services, consumer ... Operate as key member in cross-discipline team composed of Sales, Marketing, Operations, and ...

Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC

$123K - $162K/yr

Target markets may include specific industry verticals, wholesale telecom services, consumer ... Operate as key member in cross-discipline team composed of Sales, Marketing, Operations, and ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Raleigh, NC

Telecom Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do telecom operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for telecom operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
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What cities near Raleigh, NC are hiring for Telecom Operations Manager jobs? Cities near Raleigh, NC with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Fiber Splicing Manager - Telecommunications

Fiber Splicing Manager - Telecommunications

GAC Enterprises, LLC

Durham, NC • On-site

$24.25 - $28.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

Fiber Splicing Manager - [City, State] | Full-Time

About Us

GAC Enterprises LLC is a construction company supporting telecom, utility, and infrastructure projects across the United States. We pride ourselves on safety, quality, and the strength of our fiber teams.

The Role

We're looking for a Fiber Splicing Manager to oversee fiber splicing operations across projects - leading splicing teams, managing subcontractors, and providing the technical expertise to keep work on safe, accurate, and on schedule.

What You'll Do

- Maintain expert-level knowledge of all Fiber Splicer duties and responsibilities

- Lead and manage splicing teams: hiring, training, and performance evaluations

- Oversee subcontractors to ensure projects are completed safely and to standard

- Provide daily updates to Project Managers on progress and forecasts

- Track productivity, labor, and material usage while maintaining project budgets

- Provide technical guidance on complex fiber issues; perform hands-on splicing during critical outages

- Review and QC OTDR and power meter test results

- Maintain accurate daily updates in Fieldwire (QC, photos, splicing records)

- Provide customer documentation including as-builts and fiber matrices

- Lead job safety efforts and enforce OSHA / company safety protocols

Working Conditions

Outdoor, physical role with travel across markets (10-50%). After-hours and emergency repair work as needed.

Requirements

What We're Looking For

What We're Looking For

- 5+ years of fiber optic splicing, telecom, or related field experience

- Proven experience leading splicing teams, crews, or subcontractors

- Advanced knowledge of fiber splicing, OTDR/power meter testing, and industry standards

- High School Diploma or GED required

- Ability to read fiber schematics, splice diagrams, and construction prints

- Experience with Fieldwire or similar field tracking platforms preferred

- Valid driver's license required; FOA CFOT (or equivalent) fiber certification preferred

- OSHA 10 or OSHA 30 preferred; bucket truck certification required or ability to obtain

- Ability to lift up to 60 lbs and work outdoors in varying weather

Benefits

Pay & Benefits

- $[X,000]-$[X,000] per year

- Health, dental, vision, PTO, vehicle allowance, and additional benefits

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