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Telecom Operations Manager Jobs in Georgetown, TX

ITG Communications

Cable Supervisor

Austin, TX · On-site

Act as a liaison between technicians and management to optimize field operations and customer ... Technical certifications relevant to the telecom and broadband industry. Experience: * 3 to 5 years ...

MCI Careers

Customer Service Supervisor I

Killeen, TX · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ...

Broadband Telecom Services

Aerial Lineman

Austin, TX · On-site

$20.75 - $28/hr

Broadband Telecom Services is a comprehensive telecommunications construction contracting company ... Maintains a strong line of open communication with direct Supervisor and management team to address ...

Broadband Telecom Services

Aerial Lineman

Austin, TX

$20.75 - $28/hr

Broadband Telecom Servicesis a comprehensive telecommunications construction contracting company ... Maintains a strong line of open communication with direct Supervisor and management team to address ...

Broadband Telecom Services

Aerial Lineman

Austin, TX · On-site

$20.75 - $28/hr

Broadband Telecom Servicesis a comprehensive telecommunications construction contracting company ... Maintains a strong line of open communication with direct Supervisor and management team to address ...

Ledcor Group

Manager, HS&E

Pflugerville, TX

... operations team(s) and to verify effective application of the HS&E program. Reporting to the ... Apply today to join our Telecom division! Responsibilities: * Works closely with the HS&E ...

Ledcor Group

Manager, HS&E

Pflugerville, TX · On-site

... operations team(s) and to verify effective application of the HS&E program. Reporting to the ... Apply today to join our Telecom division! Responsibilities: * Works closely with the HS&E ...

Seekr

Senior DevOps Engineer

Austin, TX · On-site

$128K - $165K/yr

Automate infrastructure provisioning, configuration, and lifecycle management. * Enforce security ... Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom ...

Seekr

Senior DevOps Engineer

Austin, TX · On-site

$128K - $165K/yr

Automate infrastructure provisioning, configuration, and lifecycle management. * Enforce security ... Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom ...

EOS

Operations - Procurement Associate

Austin, TX · On-site

This role is highly execution-focused, managing purchase order (PO) lifecycle, maintaining supplier ... Experience supporting customers in data centers, telecom/ISP, cloud/hyperscale, or networking ...

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All JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Georgetown, TX

Telecom Operations Manager information

See Georgetown, TX salary details

$28.8K

$59K

$110.1K

How much do telecom operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for telecom operations manager in Georgetown, TX is $58,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Georgetown, TX? For Telecom Operations Manager jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Georgetown, TX look for? The top searched job categories for Telecom Operations Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Telecom Operations Manager jobs? Cities near Georgetown, TX with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Cable Supervisor

Cable Supervisor

ITG Communications

Austin, TX • On-site

Full-time

Posted 27 days ago

ITG Communications rating

5.5

Company rating: 5.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

ITG Communications is hiring for Cable Supervisor, Austin, TX.
Responsible for leading and manage a team of field technicians to ensure efficient and high-quality service delivery in fulfilment operations. Act as a liaison between technicians and management to optimize field operations and customer satisfaction.
Responsibilities
  • Allocate work, manage daily schedules and supervise a team of up to 15 field technicians to execute the fulfilment operations work.
  • Conduct quality checks and job site observations to ensure adherence to client standards.
  • Perform truck inspections and ensure proper maintenance of company vehicles, equipment, tools.
  • Address and resolve customer escalations and complaints with the objective of resolving issues at the earliest opportunity to ensure client and customer satisfaction.
  • Implement safety protocols and ensure compliance among team members.
  • Provide ongoing training and development for technicians, coordinate with Training Instructor for training and skill improvement.
  • Participate in performance evaluations and disciplinary actions as needed to promote positive work environment.
  • Collaborate with managers to achieve operational goals and KPIs and contribute to efficiency in operations.
  • Coordinate with QA representatives to implement targeted improvement in work standards, training and skill development.

Key Measures / Key Performance Indicators:
  • Operational efficiency and productivity metrics (On Time Arrival, Job Completion Rate, Technician NPS (TNPS), First time right (FTR), Home Health Check (HHC), Meter Usage, Repeat Service Calls, Quality Control Pass Rate, etc
  • Customer satisfaction scores, Net Promoter Score (NPS)
  • Employee engagement and retention rates
  • Safety compliance records

Requirements
Education: Associate's degree in technical field or equivalent qualification. Technical certifications relevant to the telecom and broadband industry.
Experience:
  • 3 to 5 years of experience as a technician in telecom or broadband field operations with 1 year of supervisory experience.
  • Experience in carrying out technical services in the telecom or related industries

Exposure:
  • Practical understanding of technical services in telecom and broadband industry.
  • Experience in work allocation and monitoring for customer facing operations.
  • Understanding of customer service principles, practices.

Factors critical to success at ITG Communications for this position (not more than 3):
  • Workforce management and field operations skills, with a focus on customer facing work execution
  • Excellent problem-solving and decision-making abilities
  • Effective communication skills with both team members and clients

Physical Requirements:
  • Ability to stand, walk, and sit
  • Ability to use hands to handle or feet
  • Ability to reach with hands and arms
  • Ability to climb and balance
  • Ability to stoop, kneel, crouch, bend and crawl
  • Ability to lift up to 75 lbs
  • Ability to maintain all safety expectations

Please note:
This is a safety-sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to:
  • Following all required safety protocols and procedures
  • Using appropriate personal protective equipment (PPE)
  • Operating vehicles and equipment safely
  • Maintaining valid certifications and licenses as required
  • Participating in mandatory safety training and meetings
  • Reporting unsafe conditions or practices
  • Passing required drug and alcohol screening
  • Maintaining physical capabilities necessary to perform essential job functions safely

Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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