ZipRecruiter

Log In

1

Knowledge Operations Manager Jobs in Georgetown, TX

PDS Health

Operations Manager

Austin, TX · On-site

$24/hr

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is ...

MTM Transit

Operations Manager

Austin, TX · On-site

$95K - $110K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Knowledge of basic safety and training procedures * Map reading, two-way radio communication and ...

PDS Health

Operations Manager

Austin, TX · On-site

$24/hr

The role of the Operations Manager is to achieve or exceed the budgeted financial performance in ... Previous work experience in the healthcare field Knowledge/Skills/Abilities * Effective time ...

Prime Capital Financial

Operations Manager

Austin, TX · On-site

The Operations Manager position will be a key part of the family office unit of Prime Capital ... Maintain a knowledge and operational efficiency working with non-traditional custodians and ...

First American

Operations Manager

Austin, TX · On-site

$85K - $113K/yr

Manage and oversee daily functional activities to ensure accurate, timely, and compliant delivery ... Professional certificates may be required for the role Knowledge, SKILLS, and Abilities (KSAs)

PDS Health

Operations Manager

Austin, TX · On-site

Overview The role of the Operations Manager is to achieve or exceed the budgeted financial ... Previous work experience in the healthcare field Knowledge/Skills/Abilities * Effective time ...

Entegris

Operations Manager

Burnet, TX · On-site

Operations Manager Here at Entegris, we use advanced science to enable technologies that transform ... Practical Knowledge of SPC, Lean / Six Sigma theory and CI practices WhatWe Offer:

CookUnity

Operations Manager

Austin, TX

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Computer skills including knowledge of MS Office and Google Suite (Gmail, drive, sheets, etc.

Pella Corporation

Operations Manager

Austin, TX · On-site

Expected to become a branch knowledge leader and resource on the usage of systems in the order ... Operations Manager Qualifications To perform this job successfully, an individual must be able to ...

CookUnity

Operations Manager

Austin, TX · On-site

$80K - $88K/yr

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Computer skills including knowledge of MS Office and Google Suite (Gmail, drive, sheets, etc.

CookUnity

Operations Manager

Austin, TX

$80K - $88K/yr

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to ... Computer skills including knowledge of MS Office and Google Suite (Gmail, drive, sheets, etc.

Pella Corporation

Operations Manager

Austin, TX · On-site

Skills/Knowledge: * Must be able to develop a strong understanding of all Pella products and their ... Operations Manager Responsibilities/Accountabilities includes the following but not limited to:

Pella Corporation

Operations Manager

Austin, TX · On-site

Skills/Knowledge: * Must be able to develop a strong understanding of all Pella products and their ... Operations Manager Responsibilities/Accountabilities includes the following but not limited to:

PDS Health

Operations Manager Trainee

Austin, TX · On-site

Overview The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The ...

TTEC Digital

Technical Operations Manager

Austin, TX · On-site +1

In addition, the Operations Manager assures adherence with client regulations/policies (ITIL ... Obtain solid knowledge of Managed Services offerings * Provide formal account status and ...

next page

Showing results 1-20

All JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Georgetown, TX

Knowledge Operations Manager information

See Georgetown, TX salary details

$28.8K

$59K

$110.1K

How much do knowledge operations manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for knowledge operations manager in Georgetown, TX is $58,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Georgetown, TX? For Knowledge Operations Manager jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Georgetown, TX look for? The top searched job categories for Knowledge Operations Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Knowledge Operations Manager jobs? Cities near Georgetown, TX with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Knowledge Manager - AI Systems

Knowledge Manager - AI Systems

Electronic Arts Inc.

Austin, TX • On-site

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Define and evolve the knowledge management strategy and structure for AI-driven player support.

  • Own the knowledge lifecycle including intake, creation, validation, publishing, versioning, monitoring, and deprecation.

  • Partner with cross-functional teams to ensure knowledge is structured, governed, accurate, and optimized for both human and machine consumption.

Job description

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Knowledge Manager - AI Systems
18 Month Temporary Contract
We are seeking a Knowledge Management Lead to define, operate, and scale the knowledge management capabilities that power AI-driven player support and fan experiences.
This role sits at the intersection of product, content, operations, and technology . You will partner with Product, Engineering, Content, Fan Care, and Studio teams to ensure knowledge is structured, governed, accurate, and optimized for both human and machine consumption.
The role is responsible for treating knowledge as a core dependency for AI systems : machine-readable, versioned, traceable, reusable, and safe for real-time retrieval and execution. You will help define the strategy while also operating the workflows, standards, and governance needed to manage knowledge at scale.
This role reports to the Director of Product for Self-Service Fan Care.
Key responsibilities
1. Knowledge strategy and structure
  • Define and evolve the knowledge management strategy for AI-driven player support.
  • Translate product and AI needs into knowledge models, schemas, metadata, taxonomies, and system requirements.
  • Define knowledge structure, metadata, taxonomy, and governance requirements that enable reliable search, retrieval, API access, and AI consumption.
  • Ensure knowledge is modular, reusable, and structured for both human and machine consumption.
2. Knowledge operations and lifecycle management
  • Own the knowledge lifecycle: intake, creation, validation, publishing, versioning, monitoring, and deprecation.
  • Operate and improve workflows for knowledge updates, quality control, and real-time change management.
  • Identify knowledge gaps, duplication, conflicts, and stale content, then drive resolution with owning teams.
  • Drive the creation and curation of accurate, structured, AI-ready knowledge from priority I've shared source materials and player signals in partnership with other teams.
3. AI readiness, retrieval, and optimization
  • Partner with Product and Engineering to improve how AI systems retrieve, assemble, and use knowledge.
  • Diagnose AI output issues by tracing failures back to gaps in knowledge structure, quality, coverage, or governance.
  • Improve retrieval performance, including relevance, precision, recall, freshness, and latency.
  • Contribute to evaluation frameworks that connect knowledge quality to AI performance and player outcomes.
4. Governance, quality, and risk controls
  • Establish governance models for ownership, approvals, access controls, certification, and escalation.
  • Implement standards for versioning, traceability, auditability, freshness, and source authority.
  • Define controls that reduce risk from outdated, conflicting, unapproved, or misapplied knowledge.
  • Ensure policy, instructional, and factual knowledge are clearly separated and enforceable for AI systems.
5. Cross-functional enablement
  • Drive cross-functional adoption of AI-ready knowledge standards, including structured authoring, tagging, validation, ownership, and lifecycle governance.
  • Enable knowledge contributors to create, curate, and maintain reusable knowledge that improves AI accuracy, trust, and player experience.
Required qualifications
  • 4-6+ years in Knowledge Management, Content Systems, Content Operations, Information Architecture, or related roles.
  • Experience operating enterprise knowledge, CMS, or content systems in digital product environments.
  • Strong understanding of metadata, taxonomy, ontology, structured content, and information architecture.
  • Experience with knowledge lifecycle management, governance workflows, and content quality standards.
  • Understanding of search, retrieval, RAG, or AI knowledge consumption patterns.
  • Strong analytical and systems-thinking skills, especially in diagnosing how information flows through digital systems.
  • Experience working cross-functionally with Product, Engineering, Content, Operations, and business stakeholders.
Preferred qualifications
  • Experience supporting AI, conversational, agentic, or automation-based systems.
  • Familiarity with RAG, GraphRAG, vector search, knowledge graphs, semantic layers, or API-based knowledge access.
  • Experience with traceability, auditability, versioning, and governance for AI or regulated systems.
  • Experience scaling knowledge practices across multiple teams, regions, products, or content sources.
  • Experience working with multimodal knowledge, including structured data, text, media, and community-generated signals.

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Post To
External careers site, Internal careers site
LinkedInID
1449

Apply