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Telecom Operations Manager Jobs in Georgia (NOW HIRING)

4P Consulting Inc

IT Technician II- 4P/ 704

Atlanta, GA · On-site

Support telecom field operations and project-related work. * Troubleshoot hardware and software ... Follow safe work practices and manage multiple assignments effectively. * Travel as needed within ...

4P Consulting Inc

IT Technician II 4P/699

Austell, GA · On-site

... management skills. * Good verbal and written communication skills. Preferred Qualifications * Prior experience supporting utility, telecom, field operations, or infrastructure environments.

4pconsultinginc

IT Technician II

Austell, GA · On-site

This role will support telecom field operations, project work, site documentation, vendor ... Manage multiple assignments effectively and work independently with minimal supervision. * Travel ...

4P Consulting Inc

IT Technician II 4P/699

Austell, GA · On-site

... management skills. * Good verbal and written communication skills. Preferred Qualifications * Prior experience supporting utility, telecom, field operations, or infrastructure environments.

4pconsultinginc

IT Technician II

Atlanta, GA · On-site

Support telecom field operations and project-related work. * Troubleshoot hardware and software ... Follow safe work practices and manage multiple assignments effectively. * Travel as needed within ...

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Telecom Operations Manager information

See Georgia salary details

$26.2K

$53.6K

$100.1K

How much do telecom operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for telecom operations manager in Georgia is $53,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $65,400.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Georgia?

For Telecom Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Georgia look for?

The top searched job categories for Telecom Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Telecom Operations Manager jobs?

Cities in Georgia with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,581 per year, or $25.8 per hour.

Senior Manager, Systems Operations

Intercontinental Exchange Holdings, Inc.

Atlanta, GA

Full-time

Re-posted 3 days ago

Job description

Overview

Job Purpose

The Senior Manager of Systems Operations' role is responsible for managing a team of analysts providing immediate assistance to traders, back office, support personnel and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Senior Manager oversees a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, surveillance and data services. This is a business and customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, and this individual will work as part of a results-oriented and service-delivery team. 

The ideal candidate brings proven people management experience from a high-consequence technical operations environment. Financial markets experience is a plus and will accelerate ramp-up, but strong candidates from cloud infrastructure, telecom, regulated IT, or similar high-stakes environments are encouraged to apply.

Responsibilities

  • Team Leadership: Lead a globally distributed team of Analysts across the US, India, and Australia. Provide hands-on guidance, mentoring, and performance management. Hold a high bar for accountability and foster a culture of ownership, continuous improvement, and empowerment.
  • Process Improvement: Identify and drive process improvements that reduce incident frequency, eliminate operational toil, and increase team velocity. Champion automation adoption and data-informed decision-making as core to how the team operates.
  • Training and Support: Build team capability through structured training, clear documentation standards, and active coaching. Act as the primary escalation point for staff issues and drive a culture where knowledge is shared, not siloed.
  • Collaboration and Communication: Build strong working relationships with development, engineering, infrastructure, and network teams. Represent Systems Operations in cross-functional discussions and act as a credible operational partner to internal stakeholders.
  • Continuous Improvement: Lead or participate in continuous improvement initiatives that advance operational maturity. Actively identify and scope use cases for automation and AI-enabled workflows within the team's day-to-day operations.
  • On-Call Rotation: Participate in an on-call rotation as needed.
  • Additional Duties: Perform any other activities as directed by management.

Knowledge and Experience

  • Experience: 5+ years of direct people management experience in a technical operations environment, with clear accountability for team performance, development, and retention. Team lead or delegation-only roles do not satisfy this requirement.
  • Strategic Thinking: Demonstrated ability to think beyond the ticket queue - connecting operational metrics to business outcomes, identifying systemic risks, and building plans that improve team capability over time.
  • Production Operations: Experience with managing production operations, monitoring, alerting, notifications, etc.
  • Scripting Languages: Proficiency in scripting languages such as Bash, Python, and/or PowerShell.
  • Server Administration: Strong proficiency with Linux and Windows Server administration.
  • Monitoring Tools: Experience with monitoring and alerting tools (Splunk, Nagios, BigPanda, PagerDuty).
  • Problem-Solving: Excellent problem-solving and troubleshooting skills.
  • Documentation: Process-oriented with great documentation skills (Confluence).
  • Business Continuity: Experience with automation of business continuity/disaster recovery.

Preferred Knowledge and Experience

  • Cloud Services: Experience with open-source technologies and cloud services (AWS/Azure).
  • Scheduling Tools: Experience with Rundeck and/or Cisco Tidal Enterprise Scheduler.
  • Monitoring Tools: Experience with BigPanda and PagerDuty.
  • AI Ops: Familiarity with AI-assisted operations - including workflow automation, AI-powered alerting and event correlation, and the use of AI tools to reduce operational toil. Demonstrated curiosity about applying AI to real operational problems is strongly valued.
  • Financial Markets / FIX Protocol: Experience in financial markets operations and/or FIX Protocol. Valuable for ramp speed and platform credibility - not a barrier to entry. Training and mentorship available on the platform side.

#LI-JM1

----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME

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