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Telecom Operations Manager Jobs in Alpharetta, GA

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Telecom Analyst

Norcross, GA · On-site

$65K - $70K/yr

... traffic to ensure continued, uninterrupted operation of telecom systems · Generate ... Avaya suite (Communication Manager 5.2.1 or higher, IP Office 500 V2, Ring Central, Avaya Cloud ...

PruittHealth

Telecom Analyst

Norcross, GA

... management systems, voice mail, interactive voice response 3. Integrate these systems with ... traffic to ensure continued, uninterrupted operation of telecom systems 5. Generate ...

PruittHealth

Telecom Analyst

Norcross, GA

... traffic to ensure continued, uninterrupted operation of telecom systems 5. Generate ... Avaya suite (Communication Manager 5.2.1 or higher), IP Office 500 V2, Ring Central, Avaya Cloud ...

PruittHealth

Telecom Analyst

Norcross, GA · On-site

... operation of telecom system 5. Generate telecommunications usage and network traffic report 6. ... ESSENTIAL SKILLS AND EXPERIENCE: • Avaya suite (Communication Manager 5.2.1 or higher), • IP ...

4pconsultinginc

IT Technician II

Atlanta, GA · On-site

Support telecom field operations and project-related work. * Troubleshoot hardware and software ... Follow safe work practices and manage multiple assignments effectively. * Travel as needed within ...

Evergreen

Sr. Program Manager

Atlanta, GA · Hybrid

$111K - $112K/yr

Serve as the primary point of contact for telecom programs with customer technical and leadership ... Expertise in Microsoft Azure DevOps, Jira, Asana, Airtable and/or other Project Management tools

Evergreen

Sr. Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Serve as the primary point of contact for telecom programs with customer technical and leadership ... Expertise in Microsoft Azure DevOps, Jira, Asana, Airtable and/or other Project Management tools

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Telecom Operations Manager information

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$29.5K

$60.3K

$112.7K

How much do telecom operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for telecom operations manager in Alpharetta, GA is $60,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Alpharetta, GA?

For Telecom Operations Manager jobs in Alpharetta, GA, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Alpharetta, GA look for?

The top searched job categories for Telecom Operations Manager jobs in Alpharetta, GA are:

What cities near Alpharetta, GA are hiring for Telecom Operations Manager jobs?

Cities near Alpharetta, GA with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Alpharetta, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,329 per year, or $29 per hour.

Telecom Provisioning & Billing Analyst

Atlanta, GA • On-site

Koch Industries
Oil and Gas Extraction • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

136th of 544 rated manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about Koch Industriesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Your Job
The Telecom Provisioning & Billing Analyst plays a key role in ensuring reliable, cost-effective telecom services across Koch companies. In this role, you will manage telecom provisioning, billing, carrier relationships, and telecom expense management activities while helping identify opportunities to optimize services, improve processes, and create long-term value.
Our Team
Our team serves as a trusted telecom capability supporting Koch companies around the world. We manage telecom provisioning, expense management, carrier relationships, contracts, and service optimization to help businesses stay connected and focused on creating value.
As telecom services continue to evolve, we are building new capabilities in automation, data, and process improvement while maintaining deep expertise in telecom operations and vendor management.
What You Will Do
  • Manage telecom provisioning activities including moves, adds, changes, disconnects, and service migrations
  • Coordinate with carriers and vendors to obtain quotes, order services, and resolve operational issues
  • Review and audit telecom invoices to ensure billing accuracy and adherence to contracted rates
  • Maintain telecom inventory records, service documentation, and contract information
  • Manage Telecom Expense Management (TEM) projects and identify opportunities for cost optimization
  • Partner with business stakeholders to understand requirements and recommend solutions that create value
  • Identify and implement process improvements that enhance efficiency, data quality, and operational effectiveness

Who You Are (Basic Qualifications)
  • Experience supporting telecom provisioning, telecom expense management, inventory management, contract administration, or invoice auditing
  • Experience working and communicating with stakeholders, vendors, service providers or telecom carriers
  • Experience reviewing invoices, contracts, inventories, or documentation with an attention to detail
  • Experience managing multiple priorities, projects, or service requests simultaneously
  • Experience seeking opportunities to improve process and challenging assumption to create more value.

What Will Put You Ahead
  • Experience supporting telecom operations, provisioning, or Telecom Expense Management (TEM)
  • Knowledge of voice, internet, wireless, data networking, and related telecom services
  • Experience with vendor, contract, or inventory management
  • Experience using reporting, workflow automation, or process improvement tools
  • Demonstrated ability to identify trends, solve problems, and influence outcomes across stakeholders

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
#LI-KB3
Who We Are
Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).

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