ZipRecruiter

Log In

1

Telecom Fraud Management Jobs (NOW HIRING)

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

E*Pro, Inc.

E-Business SYS Consultant

Charlotte, NC · On-site

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Create high quality presentations for DCG managers and leaders to review detailing fraud loss ...

next page

Showing results 1-20

All JobsTelecom Fraud Management Jobs

Telecom Fraud Management information

See salary details

$54.5K

$113.6K

$169.5K

How much do telecom fraud management jobs pay per year?

As of Jun 25, 2026, the average yearly pay for telecom fraud management in the United States is $113,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $133,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in telecommunications?

In telecommunications, senior executive roles such as Chief Technology Officer (CTO) or Vice President of Network Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and technical expertise in network infrastructure, security, and strategic planning.

What is fraud management in telecom?

Telecom fraud management involves detecting, preventing, and responding to fraudulent activities such as identity theft, subscription fraud, and call tampering within telecom networks. Professionals in this field use tools like fraud detection systems, data analysis, and industry regulations to protect revenue and maintain service integrity.

What are the key skills and qualifications needed to thrive as a Telecom Fraud Management professional, and why are they important?

To excel in Telecom Fraud Management, you need a solid understanding of telecommunications networks, fraud prevention strategies, and data analysis, often supported by a degree in IT, cybersecurity, or a related field. Experience with fraud management systems (FMS), data analytics platforms, and knowledge of industry standards such as CFCA or TM Forum certifications are commonly required. Strong analytical thinking, attention to detail, and effective communication help professionals identify suspicious patterns and collaborate with cross-functional teams. These competencies are crucial for proactively detecting and mitigating fraudulent activities, protecting company revenue, and maintaining customer trust.

Will the fraud analyst be replaced by AI?

Telecom fraud management analysts play a key role in detecting and investigating fraudulent activities, and while AI tools can assist in automating data analysis and pattern recognition, they are unlikely to fully replace the need for human judgment, critical thinking, and complex decision-making skills required in fraud management. Human analysts will continue to be essential for interpreting AI findings and handling nuanced cases. Ongoing training in data analysis and familiarity with AI tools are important for fraud analysts to stay effective in their roles.

What is the difference between Telecom Fraud Management vs Telecom Security Analyst?

AspectTelecom Fraud ManagementTelecom Security Analyst
CredentialsCertifications in fraud detection, telecom security, and risk managementCertifications in cybersecurity, network security, and risk assessment
Work EnvironmentTelecom companies, fraud detection teams, risk management unitsIT security teams, telecom service providers, cybersecurity departments
Employer & Industry UsagePrimarily in telecom industry focusing on fraud preventionAcross telecom and IT sectors focusing on security threats
Search & Comparison IntentUnderstanding roles in telecom fraud preventionComparing telecom security roles and responsibilities

While both roles focus on protecting telecom assets, Telecom Fraud Management specializes in detecting and preventing telecom-specific fraud activities, whereas Telecom Security Analysts focus on broader cybersecurity threats within telecom networks. Both roles require security certifications and work within telecom environments but differ in their specific focus areas.

What are some typical challenges faced by professionals in Telecom Fraud Management, and how are they addressed?

Professionals in Telecom Fraud Management commonly face challenges such as rapidly evolving fraud tactics, high volumes of transaction data, and the need for real-time detection. To address these, teams implement advanced analytics, machine learning algorithms, and collaborate closely with IT, network security, and customer service departments to share intelligence and respond quickly. Continuous training and staying updated with industry trends are also crucial to proactively mitigate new threats and ensure the security of telecom services.

What is telecom fraud management?

Telecom fraud management refers to the processes, strategies, and technologies used by telecommunications companies to detect, prevent, and respond to fraudulent activities within their networks. This includes identifying suspicious patterns, monitoring for unauthorized access or usage, and implementing controls to minimize financial losses. Effective fraud management helps protect both the service provider and customers from scams such as subscription fraud, SIM card cloning, and international revenue share fraud. The use of advanced analytics, machine learning, and real-time monitoring are common in modern telecom fraud management systems.

Is fraud investigation a good career?

Fraud investigation is a key component of telecom fraud management, involving analyzing data and identifying suspicious activity to prevent financial losses. It requires strong analytical skills, attention to detail, and knowledge of telecom systems and fraud schemes. The role offers opportunities for career growth and specialization, often requiring certifications and experience in cybersecurity or related fields.
What cities are hiring for Telecom Fraud Management jobs? Cities with the most Telecom Fraud Management job openings:
What states have the most Telecom Fraud Management jobs? States with the most job openings for Telecom Fraud Management jobs include:
What job categories do people searching Telecom Fraud Management jobs look for? The top searched job categories for Telecom Fraud Management jobs are:
Telecom Fraud Management jobs near you
Infographic showing various Telecom Fraud Management job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $113,553 per year, or $54.6 per hour.
Carrier Voice Engineer

Carrier Voice Engineer

FirstLight

Brunswick, ME • On-site

$75K - $95K/yr

Full-time

Posted 9 days ago

Job description

We are seeking an experienced Carrier Voice Engineer to secure, support, and optimize carrier-grade voice services across wireline, wireless, wholesale, enterprise, and interconnect environments. This role requires deep expertise in VoIP, SIP, TDM, SBC platforms, voice security, fraud mitigation, AI-enabled analytics, software systems, databases, and Tier III operational support.

The ideal candidate has hands-on experience with large-scale telecom voice platforms, SIP trunking, SS7/SIGTRAN, DDoS protection, security monitoring, data analysis, and automation within a highly available carrier network.

Key Responsibilities


  • Design, implement, and maintain security controls for carrier-grade voice platforms, including SIP infrastructure, SBCs, softswitches, media gateways, and interconnect gateways.
  • Configure, harden, and troubleshoot Session Border Controllers supporting carrier interconnects, SIP trunks, wholesale, enterprise, and customer-facing voice services.
  • Protect voice infrastructure against SIP-based attacks, toll fraud, robocalling abuse, traffic pumping, caller ID spoofing, DDoS events, and abnormal call routing behavior.
  • Monitor voice networks for security events, service-impacting issues, fraud indicators, and anomalous traffic patterns using logs, telemetry, SIEM tools, and operational dashboards.
  • Apply AI, machine learning, automation, and advanced analytics to improve fraud detection, threat identification, incident response, and operational efficiency.
  • Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM platforms, fraud systems, and operational databases.
  • Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations.
  • Query and analyze relational or analytics databases to support troubleshooting, reporting, fraud investigations, and security analysis.
  • Provide Tier III support for voice security incidents, SIP/SBC issues, fraud events, DDoS attacks, and complex service-impacting problems.
  • Support secure migration and ongoing protection of legacy and hybrid voice environments, including TDM, SS7, SIGTRAN, PSTN gateways, and IP-based voice platforms.
  • Maintain high availability and resiliency through secure design, geographic redundancy, failover validation, disaster recovery planning, and capacity management.
  • Maintain documentation, standards, diagrams, playbooks, and procedures; support audits, risk reviews, regulatory requirements, and security governance activities.


Required Qualifications


  • 7+ years of experience in telecom network engineering, voice engineering, network security, or carrier operations.
  • 5+ years of hands-on experience with carrier-grade VoIP, SIP, SBC, softswitch, or voice platform environments.
  • Strong knowledge of telecom voice technologies and protocols, including SIP, RTP/SRTP, TLS, SDP, DNS, SS7, SIGTRAN, ISUP, and SIP trunking.
  • Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms.
  • Experience securing SIP trunks, carrier interconnects, wholesale voice, enterprise voice, and customer-facing voice services.
  • Knowledge of voice fraud patterns, telecom abuse scenarios, and mitigation techniques.
  • Experience with AI/ML, automation, scripting, or analytics used for fraud detection, anomaly detection, reporting, or network/security operations.
  • Experience working with software applications and databases used in telecom, security, fraud, provisioning, reporting, or operations environments.
  • Familiarity with tools such as SIEM platforms, firewalls, DDoS platforms, packet capture tools, CDR repositories, fraud systems, dashboards, and log analysis platforms.
  • Strong troubleshooting skills using Wireshark, tcpdump, SIP traces, SBC logs, CDR analysis, SQL queries, and platform diagnostic tools.


Preferred Qualifications


  • Experience supporting Tier 1, Tier 2, or large regional carrier voice networks.
  • Experience with STIR/SHAKEN, robocall mitigation, call authentication, or voice reputation platforms.
  • Experience with scripting, automation, data analysis, or reporting tools such as Python, SQL, Bash, PowerShell, REST APIs, Power BI, or Grafana.
  • Experience with relational or analytics databases such as Oracle, SQL Server, PostgreSQL, MySQL, Snowflake, Databricks, Elasticsearch, or OpenSearch.
  • Familiarity with OSS/BSS, provisioning systems, service assurance platforms, fraud management systems, network inventory systems, SIEM/SOAR, or ticketing platforms.
  • Relevant certifications such as CISSP, CISM, or CCNP Security


About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.