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Telecom Fraud Management Jobs (NOW HIRING)

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

FirstLight Fiber

Carrier Voice Engineer

Albany, NY · On-site

$75 - $95/hr

Analyze telecom data from CDRs, SIP logs, SBC telemetry, routing systems, firewalls, DNS, SIEM ... Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ...

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All JobsTelecom Fraud Management Jobs

Telecom Fraud Management information

See salary details

$54.5K

$113.6K

$169.5K

How much do telecom fraud management jobs pay per year?

As of Aug 30, 2026, the average yearly pay for telecom fraud management in the United States is $113,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $133,000.00 per year, depending on experience, location, and employer.

What is telecom fraud management?

Telecom fraud management refers to the processes, strategies, and technologies used by telecommunications companies to detect, prevent, and respond to fraudulent activities within their networks. This includes identifying suspicious patterns, monitoring for unauthorized access or usage, and implementing controls to minimize financial losses. Effective fraud management helps protect both the service provider and customers from scams such as subscription fraud, SIM card cloning, and international revenue share fraud. The use of advanced analytics, machine learning, and real-time monitoring are common in modern telecom fraud management systems.

What are some typical challenges faced by professionals in telecom fraud management, and how are they addressed?

Professionals in Telecom Fraud Management commonly face challenges such as rapidly evolving fraud tactics, high volumes of transaction data, and the need for real-time detection. To address these, teams implement advanced analytics, machine learning algorithms, and collaborate closely with IT, network security, and customer service departments to share intelligence and respond quickly. Continuous training and staying updated with industry trends are also crucial to proactively mitigate new threats and ensure the security of telecom services.

What are the key skills and qualifications needed to thrive as a telecom fraud management professional, and why are they important?

To excel in Telecom Fraud Management, you need a solid understanding of telecommunications networks, fraud prevention strategies, and data analysis, often supported by a degree in IT, cybersecurity, or a related field. Experience with fraud management systems (FMS), data analytics platforms, and knowledge of industry standards such as CFCA or TM Forum certifications are commonly required. Strong analytical thinking, attention to detail, and effective communication help professionals identify suspicious patterns and collaborate with cross-functional teams. These competencies are crucial for proactively detecting and mitigating fraudulent activities, protecting company revenue, and maintaining customer trust.

What is the difference between Telecom Fraud Management vs Telecom Security Analyst?

AspectTelecom Fraud ManagementTelecom Security Analyst
CredentialsCertifications in fraud detection, telecom security, and risk managementCertifications in cybersecurity, network security, and risk assessment
Work EnvironmentTelecom companies, fraud detection teams, risk management unitsIT security teams, telecom service providers, cybersecurity departments
Employer & Industry UsagePrimarily in telecom industry focusing on fraud preventionAcross telecom and IT sectors focusing on security threats
Search & Comparison IntentUnderstanding roles in telecom fraud preventionComparing telecom security roles and responsibilities

While both roles focus on protecting telecom assets, Telecom Fraud Management specializes in detecting and preventing telecom-specific fraud activities, whereas Telecom Security Analysts focus on broader cybersecurity threats within telecom networks. Both roles require security certifications and work within telecom environments but differ in their specific focus areas.

What cities are hiring for Telecom Fraud Management jobs?

Cities with the most Telecom Fraud Management job openings:

What states have the most Telecom Fraud Management jobs?

States with the most job openings for Telecom Fraud Management jobs include:

What job categories do people searching Telecom Fraud Management jobs look for?

The top searched job categories for Telecom Fraud Management jobs are:

Telecom Fraud Management jobs near you
Infographic showing various Telecom Fraud Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $113,553 per year, or $54.6 per hour.

Fraud Specialist

Swoon Staffing West Coast

Overland Park, KS • On-site

$18.50 - $20/hr

Contractor

Medical, Dental, Vision

Posted 9 days ago

Job description

This is a Fraud Operations Specialist role with our leading telecom client in Overland Park!


This role will be hybrid 3 days office/2 days remote after training is complete (during training you will be fully onsite 5x/week)

SCHEDULE / SHIFTS?
4x10 schedule - Shift is 9:00 AM-8:00 PM CST with one of the following schedules:
- Thursday Friday Saturday and Sunday
- Saturday Sunday Monday and Tuesday
Training hours will be 8:00-5:00 CST. Mon-Fri for up to the first 2 months before shifting to the 4x10 schedule.
Job Description:
- At least 1 year relevant experience required.
- Conduct in depth analysis and/or investigations to identify and manage fraudulent activities.
- This includes customer authentication fraud investigations and/or compliance with fraud policies in all business channels.
- Analyze relevant data to confirm or clear fraud validate customer ID authentication and violations of fraud polices that could adversely impact the business.
- Evaluate fraud trends related to fraudulent orders and identity theft. Perform research and draw conclusions.
- Researches and/or notifies appropriate internal staff for customer verification or legal action.
- Participates in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage.
- Investigates and responds to fraud escalations.
- Establishes and improves fraud-related process.
- Identifies issues and recommends solutions on team projects.
Training hours will be: 8:00-5:00 CST. Must be able to work flexible schedule including nights weekends and holidays.
Position Summary: Reviews identifies and deters fraudulent activity. Takes inbound calls and referrals from victims of fraudulent activities. Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.
Position Requirements:
- Must have excellent conversational skills in English
- Experience navigating multiple computer screens and programs while interacting with customers on the phone.
- High School diploma or equivalent
- One year experience operating a computer in a Windows based environment
- One year experience in fraud customer service or a call center environment
Technology Requirements I.E:
- Programs systems etc
- Phone skills, typing skills
- Good communication skills
What does a typical day look like?
- Phone calls using slack to communicate to the team and reviewing documents to validate identity
Preferred background/prior work experience?
- Customer service and call center skills
Priority soft skills: 
- Good tone and communication skills
- Listening skills
- Role will support Fraud Mgmt.

Company Description

At Swoon, we believe the future is built by great teams working on the technologies that keep the world running. That’s why we focus on more than just filling roles. We help companies build the right teams at the right time – teams that move big ideas forward.

Across the US and Canada, leading organizations trust us to leverage our expertise to help them build, secure, and scale the technologies that are shaping tomorrow. The result isn’t just successful hires. It’s a hiring journey that’s as rewarding as the outcome: teams that thrive, cultures that grow stronger, and results that exceed expectations.

Because at the end of the day, we exist to help companies and people achieve their boldest ambitions.