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Telecom Fraud Management Jobs in Ridgewood, NJ (NOW HIRING)

Proven success in engaging senior network, IT, security, risk, and fraud executives at telecom ... Comfortable managing a small number of strategic opportunities with long decision cycles * Strong ...

Telecom Fraud Management information

See Ridgewood, NJ salary details

$55.1K

$114.9K

$171.5K

How much do telecom fraud management jobs pay per year?

As of Jun 25, 2026, the average yearly pay for telecom fraud management in Ridgewood, NJ is $114,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,100.00 and $134,600.00 per year, depending on experience, location, and employer.

What is the highest paying job in telecommunications?

In telecommunications, senior executive roles such as Chief Technology Officer (CTO) or Vice President of Network Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and technical expertise in network infrastructure, security, and strategic planning.

What is fraud management in telecom?

Telecom fraud management involves detecting, preventing, and responding to fraudulent activities such as identity theft, subscription fraud, and call tampering within telecom networks. Professionals in this field use tools like fraud detection systems, data analysis, and industry regulations to protect revenue and maintain service integrity.

What are the key skills and qualifications needed to thrive as a Telecom Fraud Management professional, and why are they important?

To excel in Telecom Fraud Management, you need a solid understanding of telecommunications networks, fraud prevention strategies, and data analysis, often supported by a degree in IT, cybersecurity, or a related field. Experience with fraud management systems (FMS), data analytics platforms, and knowledge of industry standards such as CFCA or TM Forum certifications are commonly required. Strong analytical thinking, attention to detail, and effective communication help professionals identify suspicious patterns and collaborate with cross-functional teams. These competencies are crucial for proactively detecting and mitigating fraudulent activities, protecting company revenue, and maintaining customer trust.

Will the fraud analyst be replaced by AI?

Telecom fraud management analysts play a key role in detecting and investigating fraudulent activities, and while AI tools can assist in automating data analysis and pattern recognition, they are unlikely to fully replace the need for human judgment, critical thinking, and complex decision-making skills required in fraud management. Human analysts will continue to be essential for interpreting AI findings and handling nuanced cases. Ongoing training in data analysis and familiarity with AI tools are important for fraud analysts to stay effective in their roles.

What is the difference between Telecom Fraud Management vs Telecom Security Analyst?

AspectTelecom Fraud ManagementTelecom Security Analyst
CredentialsCertifications in fraud detection, telecom security, and risk managementCertifications in cybersecurity, network security, and risk assessment
Work EnvironmentTelecom companies, fraud detection teams, risk management unitsIT security teams, telecom service providers, cybersecurity departments
Employer & Industry UsagePrimarily in telecom industry focusing on fraud preventionAcross telecom and IT sectors focusing on security threats
Search & Comparison IntentUnderstanding roles in telecom fraud preventionComparing telecom security roles and responsibilities

While both roles focus on protecting telecom assets, Telecom Fraud Management specializes in detecting and preventing telecom-specific fraud activities, whereas Telecom Security Analysts focus on broader cybersecurity threats within telecom networks. Both roles require security certifications and work within telecom environments but differ in their specific focus areas.

What are some typical challenges faced by professionals in Telecom Fraud Management, and how are they addressed?

Professionals in Telecom Fraud Management commonly face challenges such as rapidly evolving fraud tactics, high volumes of transaction data, and the need for real-time detection. To address these, teams implement advanced analytics, machine learning algorithms, and collaborate closely with IT, network security, and customer service departments to share intelligence and respond quickly. Continuous training and staying updated with industry trends are also crucial to proactively mitigate new threats and ensure the security of telecom services.

What is telecom fraud management?

Telecom fraud management refers to the processes, strategies, and technologies used by telecommunications companies to detect, prevent, and respond to fraudulent activities within their networks. This includes identifying suspicious patterns, monitoring for unauthorized access or usage, and implementing controls to minimize financial losses. Effective fraud management helps protect both the service provider and customers from scams such as subscription fraud, SIM card cloning, and international revenue share fraud. The use of advanced analytics, machine learning, and real-time monitoring are common in modern telecom fraud management systems.

Is fraud investigation a good career?

Fraud investigation is a key component of telecom fraud management, involving analyzing data and identifying suspicious activity to prevent financial losses. It requires strong analytical skills, attention to detail, and knowledge of telecom systems and fraud schemes. The role offers opportunities for career growth and specialization, often requiring certifications and experience in cybersecurity or related fields.
Infographic showing various Telecom Fraud Management job openings in Ridgewood, NJ as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $114,892 per year, or $55.2 per hour.
Relationship Manager Tech, Media, Telecom- Payments - Vice President

Relationship Manager Tech, Media, Telecom- Payments - Vice President

JP Morgan Chase

Jersey City, NJ • On-site

Full-time

Medical, Retirement

Posted 21 days ago


JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 470 frontline employees who took The Breakroom Quiz

47th of 142 rated banks


Job description

Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience.

As a Relationship Manager on the Merchant Services Technology, Media & Telecom team, you will own a portfolio of global large corporate clients, and partner closely with firmwide coverage teams to deliver coordinated client strategies.

Job Responsibilities

  • Drive revenue and margin goals by deepening existing client relationships, uncovering new opportunities, and sustaining high client satisfaction.
  • Own the Merchant Services relationship, serving as the primary client contact and internal point of coordination.
  • Execute an integrated coverage strategy with the Commercial Bank, Corporate Client Bank, JPMorgan Payments/Treasury Services, FX, and Card Services to optimize delivery and outcomes.
  • Lead consultative, needs-based selling to identify payments optimization opportunities and recommend tailored solutions.
  • Develop and advance client strategies, coordinating cross-sell opportunities across JPMorgan Payments and Treasury Services.
  • Deliver quarterly business reviews and proposals supported by clear financial and market analysis to expand the relationship.
  • Represent the firm externally through industry conferences to build visibility and market presence.

Required Qualifications, Capabilities, and Skills

  • 8+ years in payments-focused strategic relationship management and/or business development, with senior sales/account leadership and a track record growing complex, Fortune 500-caliber relationships.
  • Proven ability to engage and influence C-suite stakeholders, manage complex negotiations (including contracts), and drive expansion outcomes.
  • Demonstrated cross-functional collaboration across relationship banking, product, service, and operations teams, effectively partnering with internal stakeholders and external clients.
  • Excellent executive communication and presentation skills (written and verbal).
  • Willingness to travel as required.

Preferred qualifications, capabilities, and skills

  • Technology related experience
  • Master's in Business Administration
  • Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail 
  • Certified Payments Fraud Prevention Professional (CPFPP)

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

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