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Technology Support Analyst Jobs in Texas (NOW HIRING)

nextSource

Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity ...

MDAEdge

Law Firm IT Support Analyst

Dallas, TX · On-site

MDAEdge is an Am Law 50 law firm seeking an IT Analyst to deliver frontline technology support and innovative solutions across the firm. This role is critical in ensuring seamless technology ...

VC5 Consulting

Field IT Support Analyst

Odessa, TX · On-site

This role involves providing tier two technical support within the oil and gas industry, primarily focusing on one site while also assisting multiple regions. The position requires the use of a ...

Printpack

Technical Support Analyst

Grand Prairie, TX · On-site

Printpack's IT Technical Support group services Printpack operations in the US. The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in ...

Printpack

Technical Support Analyst

Grand Prairie, TX · On-site

Printpack's IT Technical Support group services Printpack operations in the US. The Technical Support Analyst at each plant location works to achieve IT operational excellence for manufacturing in ...

Abrigo

Support Analyst

Austin, TX · On-site +1

We provide technology that community financial institutions use to manage risk and drive growth ... The Support Analyst will be accountable for driving the resolution of product issues from start to ...

Sageworks

Support Analyst

Austin, TX · On-site +1

We provide technology that community financial institutions use to manage risk and drive growth ... The Support Analyst will be accountable for driving the resolution of product issues from start to ...

Abrigo

Support Analyst

Austin, TX · On-site +1

We provide technology that community financial institutions use to manage risk and drive growth ... The Support Analyst will be accountable for driving the resolution of product issues from start to ...

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All JobsTechnology Support Analyst JobsTechnology Support Analyst Jobs in Texas

Technology Support Analyst information

See Texas salary details

$14

$25

$40

How much do technology support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technology support analyst in Texas is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $29.13 per hour, depending on experience, location, and employer.

What is the difference between Technology Support Analyst vs Help Desk Technician?

AspectTechnology Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+; relevant certificationsCompTIA A+, ITIL Foundation
Work EnvironmentCorporate IT departments, technical support teamsHelp desks, customer support centers
Employer & Industry UsageBusinesses, IT service providersSmall to medium businesses, tech support services
Primary FocusDiagnosing and resolving technical issues, supporting hardware/softwareAssisting users, troubleshooting basic technical problems

The main difference is that a Technology Support Analyst typically handles more complex technical issues and may work in a corporate environment, while a Help Desk Technician focuses on basic user support and troubleshooting. Both roles require similar certifications and are essential in IT support structures, but the scope and complexity of tasks differ.

What does a technology support analyst do?

A technology support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often diagnose problems, resolve technical faults, and may use tools like remote support software or ticketing systems to ensure smooth technology operations in organizations.

What are the key skills and qualifications needed to thrive as a Technology Support Analyst?

To thrive as a Technology Support Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often backed by a degree in IT or related certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and software such as Microsoft Office and Active Directory is typically required. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These skills are vital to ensure timely resolution of technical issues, minimize downtime, and maintain user satisfaction.

What are some common challenges faced by a Technology Support Analyst, and how can they effectively overcome them?

Technology Support Analysts often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks efficiently, continuously update technical knowledge, and develop strong communication skills. Collaborating closely with other IT team members and utilizing comprehensive documentation can also help streamline problem resolution and improve overall support quality.

Is a Technology Support Analyst a good career?

A Technology Support Analyst is a viable career option for individuals interested in IT, troubleshooting, and customer service. It often requires technical skills, knowledge of hardware and software, and certifications such as CompTIA A+; the role can lead to advancement into specialized or managerial IT positions.
What are popular job titles related to Technology Support Analyst jobs in Texas? For Technology Support Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technology Support Analyst jobs in Texas look for? The top searched job categories for Technology Support Analyst jobs in Texas are:
What cities in Texas are hiring for Technology Support Analyst jobs? Cities in Texas with the most Technology Support Analyst job openings:
Technology Support Analyst jobs near you
Infographic showing various Technology Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,362 per year, or $25.7 per hour.

Trading Floor IT Support Analyst

nextSource

Houston, TX • On-site

$50 - $54/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 to $54 per hour
We're hiring a Trading Floor IT Support Analyst for a long-term contract opportunity in Houston. The initial term is 6 months with strong potential to extend well beyond a year based on performance and ongoing business need.
This is a hands-on role embedded with a high-performing trading environment. You'll be the go-to local resource for trading floor users who need fast, accurate support to keep business-critical systems running.
What you'll do
  • Provide first-level floor support across Windows OS, PC hardware, networking, M365, Exchange, and Active Directory
  • Troubleshoot trading-specific applications, external information services, and online trading platforms
  • Partner with the global service desk, application teams, and external vendors to resolve issues that escalate beyond floor-level support
  • Mentor and onboard new permanent and contract staff at the local site
  • Support software and hardware rollouts, annual business continuity testing, and ongoing process improvements
  • Apply security, compliance, and equipment processes consistently
  • Build strong working relationships with business users and IT stakeholders

What we're looking for
  • Recent, hands-on IT floor support or desktop support experience
  • Strong working knowledge of Windows OS, PC hardware, networking, M365, Exchange, and Active Directory
  • Experience supporting business-critical applications, ideally in trading, financial services, or another high-pressure environment
  • Confident communicator who can work directly with demanding business users
  • Comfortable troubleshooting urgent issues onsite and coordinating across internal teams and outside vendors
  • Some scripting, automation, or light app/tool development experience is a plus
  • Oil and gas or trading and supply industry experience is a strong differentiator

What won't work for this role
  • Helpdesk-only or fully remote support backgrounds with no onsite or floor exposure
  • No recent hands-on experience with Windows, M365, Exchange, AD, PC hardware, or networking
  • Pure developer or pure infrastructure profiles with no end-user support work
  • Remote-only expectations, as this role requires consistent onsite presence

Compensation $50 to $54 per hour, based on experience and qualifications.
Important notes
  • We are unable to engage with third-party vendors or agencies for this role
  • Candidates must be legally authorized to work in the United States without current or future visa sponsorship
  • No C2C or corp-to-corp arrangements. W2 only.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.
nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.
What nextSource Provides:
  • Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
  • Voluntary STD & LTD | New York Life
  • 401(k) Retirement Planning | Fidelity
  • Discount Program

*You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.
  • Published on 16 May 2026, 1:12 AM

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