ZipRecruiter

Log In

1

Technology Operations Jobs in Texas (NOW HIRING)

Emerald Cloud Lab

IT Operations Engineer

Austin, TX · On-site

... broader IT team on infrastructure changes * Coordinate with scientific operations, lab development, and instrumentation teams to ensure IT readiness for new instrument deployments, bench ...

OneSource Virtual

VP, Technology Operations

Coppell, TX · On-site +1

Position Summary/Objective The VP of Technology Operations is responsible for promoting operational discipline, structured planning, and accountability. This role reports directly to the CTO and ...

LAZ Learning A-Z

Team Lead, IT Operations

Dallas, TX · On-site +1

Job Overview: We're looking for a seasoned IT Operations Team Lead who can balance effective people leadership with hands on technical expertise. In this role, you'll guide a team responsible for the ...

TexasBank

IT Operations Specialist I

Fort Worth, TX · On-site

The IT Operations Specialist I is responsible for responding to end-user technical assistance requests through various channels and troubleshooting basic to mid-level issues with computers ...

next page

Showing results 1-20

All JobsTechnology Operations JobsTechnology Operations Jobs in Texas

Technology Operations information

See Texas salary details

$12

$22

$35

How much do technology operations jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for technology operations in Texas is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.
What are the most commonly searched types of Technology Operations jobs in Texas? The most popular types of Technology Operations jobs in Texas are:
What are popular job titles related to Technology Operations jobs in Texas? For Technology Operations jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technology Operations jobs in Texas look for? The top searched job categories for Technology Operations jobs in Texas are:
What cities in Texas are hiring for Technology Operations jobs? Cities in Texas with the most Technology Operations job openings:
Technology Operations jobs near you
IT Operations Engineer

IT Operations Engineer

Emerald Cloud Lab

Austin, TX • On-site

Full-time

Posted 10 days ago

Job description

Emerald Cloud Lab (ECL) is the world's leading remote life sciences laboratory, allowing scientists to run experiments 24/7/365, from anywhere in the world, revolutionizing the approach to lab work for research, product development and QC testing. The entire lab is driven through a single software interface, forming one continuous workflow from test design to execution in the lab and analysis of resulting data. Scientific methods are translated into code, then executed in our state-of-the art laboratory. With ECL handling the manual completion of experiments, scientists can spend more time on the science - designing experiments and interpreting results.
We are looking for a hands-on Senior IT Support Engineer to serve as the primary IT point of contact for our Austin laboratory facility. This role is equal parts technical support and site ownership: you'll be the person our team turns to when something isn't working, and the person responsible for keeping the Austin site's IT environment running at the level a 24/7 production lab demands.
Our Austin facility operates around the clock with scientific instrumentation, service computers, and end-user workstations that all need to stay online. You'll own the day-to-day IT experience for on-site staff and remote users who depend on Austin infrastructure, while also serving as a senior technical resource who elevates the quality and speed of support across the team.
Responsibilities:
  • Serve as the senior IT support resource for the Austin site, owning ticket queue triage, resolution, and escalation for all site-related requests
  • Provide direct, responsive technical support to end users across Windows, Mac, and Linux platforms, including executive-level stakeholders and visiting clients
  • Maintain uptime and reliability of lab infrastructure, including instrument PCs, service computers, virtual machines, and networked lab equipment in a 24/7 production environment
  • Administer and maintain on-premises Windows Server infrastructure, including Active Directory, Group Policy Objects, DHCP, and DNS
  • Manage Microsoft 365 and Entra ID environments, including user lifecycle management, conditional access policies, and hybrid identity configuration
  • Deploy and manage endpoints via Microsoft Intune, including compliance policies, application deployment, and device enrollment
  • Perform hands-on hardware troubleshooting, repair, and replacement for workstations, instrument PCs, printers, peripherals, and AV/conference room systems
  • Manage on-site network connectivity, troubleshooting IP, DHCP, DNS, and wireless issues as they arise and coordinating with the broader IT team on infrastructure changes
  • Coordinate with scientific operations, lab development, and instrumentation teams to ensure IT readiness for new instrument deployments, bench configurations, and facility changes
  • Own on-site vendor relationships for Austin-specific IT services, deliveries, and facility-related technology
  • Drive documentation of site-specific procedures, known issues, and resolution playbooks to improve team response times
  • Mentor junior IT staff and help establish consistent support standards across sites
  • Participate in change management for infrastructure upgrades, including scheduled maintenance windows and rollout coordination with lab operations

Qualifications:
  • 4+ years of experience in a hands-on IT support or desktop engineering role, preferably in a lab, manufacturing, or other operationally intensive environment
  • Strong knowledge of Windows Server administration, including Active Directory, Group Policy, DHCP, and DNS in an on-premises domain environment
  • Experience with Microsoft 365 administration and Entra ID (Azure AD), including hybrid identity, conditional access, and user/group management
  • Experience with Microsoft Intune or similar endpoint management platform for device enrollment, compliance, and application deployment
  • Working knowledge of macOS and Linux in a mixed-OS environment
  • Experience supporting networked equipment in a production or lab setting - not just office desktops
  • Familiarity with networking fundamentals: TCP/IP, VLANs, VPN, and wireless troubleshooting
  • Experience with remote management tools (VNC, RDP, KVM-over-IP) for managing headless or remote systems
  • Google Workspace and Microsoft 365 administration experience
  • Track record of high-volume ticket resolution with strong prioritization instincts
  • Comfortable working independently on-site as the primary IT presence, with the judgment to escalate appropriately
  • Excellent communication skills, especially translating technical issues for non-technical staff and leadership
  • MDM experience beyond Intune (JAMF, Kandji, or similar) is a plus
  • Experience in regulated or compliance-driven environments (ISO, SOC2) is a plus

This is a facility-based role supporting a 24/7 laboratory operation.

Apply