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Technical Writer Salesforce Jobs in Raleigh, NC (NOW HIRING)

Salesforce Developer

Durham, NC · On-site

$50.25 - $66.50/hr

Write technical documentation and diagrams, and as requested, assist with training materials/user ... Salesforce Highly desired

Salesforce Business Analyst Pay Rate: 45-50/HR Location: Raleigh, NC Hybrid schedule ( 3days WFO ... written, and the ability to translate technical subject matter to non-technical audiences • ...

1-20- Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Write technical documentation and diagrams, and as requested, assist with training materials/user ... Experience with Salesforce integrations of 3rd Party apps - Required - 7 Years * Experience with ...

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Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

Lead and manage Salesforce engineering teams, including developers and technical contributors ... Strong written and verbal communication skills, including executivelevel presentations. * Ability ...

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

Lead and manage Salesforce engineering teams, including developers and technical contributors ... Strong written and verbal communication skills, including executive-level presentations. * Ability ...

Salesforce CTA, Associate Vice President

Raleigh, NC · On-site

$54 - $71.50/hr

Work You'll Do As Technical Leader at Deloitte, you will be responsible for leading complex ... Effective written and verbal communication skills * Meticulous attention to detail and quality of ...

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Technical Writer Salesforce information

See Raleigh, NC salary details

$13

$37

$64

How much do technical writer salesforce jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for technical writer salesforce in Raleigh, NC is $37.81, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Writer specializing in Salesforce, and why are they important?

To thrive as a Technical Writer specializing in Salesforce, you need strong writing, editing, and documentation skills, typically supported by experience with Salesforce platforms and a background in technical communication or a related field. Familiarity with Salesforce tools (such as Salesforce Lightning, Trailhead, and API documentation), content management systems, and sometimes certifications like Salesforce Certified Administrator are highly beneficial. Excellent attention to detail, the ability to simplify complex concepts, and strong collaboration skills set outstanding candidates apart. These abilities are vital for creating clear, user-friendly documentation that enables users and teams to effectively understand and utilize Salesforce solutions.

How does a Technical Writer specializing in Salesforce typically collaborate with product managers and developers?

As a Salesforce Technical Writer, you will regularly work alongside product managers and developers to gather information about new features and updates. This collaboration is essential for understanding technical requirements and ensuring documentation is accurate and user-friendly. You may attend sprint meetings, review product specifications, and participate in feedback sessions to clarify complex concepts. Effective communication skills and a proactive approach are key to bridging the gap between technical teams and end-users.

What are Technical Writer Salesforce professionals?

Technical Writer Salesforce professionals are specialized writers who create clear and concise documentation related to Salesforce products, features, and integrations. They work closely with developers, product managers, and subject matter experts to produce user guides, API documentation, release notes, and training materials tailored for Salesforce users and administrators. Their goal is to make complex Salesforce concepts easier to understand for end-users, helping organizations use Salesforce solutions effectively.

What is the difference between Technical Writer Salesforce vs Technical Writer HubSpot?

AspectTechnical Writer SalesforceTechnical Writer HubSpot
Required CertificationsSalesforce certifications (e.g., Salesforce Certified Technical Writer)HubSpot certifications (e.g., HubSpot Content Marketing Certification)
Work EnvironmentPrimarily in CRM and cloud software companies using SalesforceMarketing, CRM, and inbound sales platforms using HubSpot
Industry UsageSalesforce ecosystem, SaaS, enterprise softwareMarketing, sales, and service industries
Common Search/ComparisonYesYes

Both roles involve creating technical documentation, but Salesforce technical writers focus on Salesforce CRM and related cloud solutions, while HubSpot technical writers specialize in inbound marketing and sales platforms. The choice depends on the industry and certifications held.

What cities near Raleigh, NC are hiring for Technical Writer Salesforce jobs? Cities near Raleigh, NC with the most Technical Writer Salesforce job openings:
Infographic showing various Technical Writer Salesforce job openings in Raleigh, NC as of June 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution, with an average salary of $78,653 per year, or $37.8 per hour.
Salesforce Omnistudio Technical Architect

Salesforce Omnistudio Technical Architect

Deloitte

Raleigh, NC • On-site

$67 - $83/hr

Other

Posted 7 days ago


Deloitte rating

8.0

Company rating: 8.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

71st of 146 rated financial services


Job description

Salesforce Omnistudio Technical Architect

Our Deloitte Digital Foundry Operate & Innovation team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Salesforce OmniStudio Technical Architect on the Deloitte Customer team, you will be responsible for leading end-to-end solution architecture and delivery for patient service experiences on Salesforce Health Cloud and OmniStudio.

  • You will translate business and clinical service requirements into scalable OmniStudio designs (FlexCards, OmniScripts, DataRaptors, Integration Procedures) aligned to Health Cloud capabilities and guardrails.
  • You will define the technical architecture and integration patterns across Salesforce and external systems (EHR/EMR, contact center, IVR, data platforms), ensuring performance, security, and compliance in regulated environments.
  • You will lead technical design reviews, establish development standards, and provide hands-on guidance to multi-disciplinary scrum teams through build, test, and deployment.
  • You will configure and optimize Health Cloud features (including, as applicable, Care Management and Advanced Therapy Management) to enable patient intake, service workflows, and care coordination.
  • You will design and implement CI/CD pipelines, test automation, and observability practices to improve release quality and speed.
  • You will advise clients on platform best practices, estimation, and roadmap sequencing; resolve critical issues; and present solution options to both technical and non-technical stakeholders.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our DFO&I offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting or industry delivering enterprise technology solutions.
  • 3+ years of hands-on experience designing and building Salesforce OmniStudio components (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
  • 3+ years of experience implementing Salesforce Health Cloud patient service or care workflows. 
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Healthcare Life Sciences Industry experience.
  • Health Cloud advance therapy management (ATM).
  • Salesforce OmniStudio certified.
  • Working knowledge and experience of MS Office applications and tools
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, CI/CD, other).
  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#DFO_US

 
Qualifications:

Salesforce Omnistudio Technical Architect

Our Deloitte Digital Foundry Operate & Innovation team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Salesforce OmniStudio Technical Architect on the Deloitte Customer team, you will be responsible for leading end-to-end solution architecture and delivery for patient service experiences on Salesforce Health Cloud and OmniStudio.

  • You will translate business and clinical service requirements into scalable OmniStudio designs (FlexCards, OmniScripts, DataRaptors, Integration Procedures) aligned to Health Cloud capabilities and guardrails.
  • You will define the technical architecture and integration patterns across Salesforce and external systems (EHR/EMR, contact center, IVR, data platforms), ensuring performance, security, and compliance in regulated environments.
  • You will lead technical design reviews, establish development standards, and provide hands-on guidance to multi-disciplinary scrum teams through build, test, and deployment.
  • You will configure and optimize Health Cloud features (including, as applicable, Care Management and Advanced Therapy Management) to enable patient intake, service workflows, and care coordination.
  • You will design and implement CI/CD pipelines, test automation, and observability practices to improve release quality and speed.
  • You will advise clients on platform best practices, estimation, and roadmap sequencing; resolve critical issues; and present solution options to both technical and non-technical stakeholders.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our DFO&I offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 8+ years of experience in consulting or industry delivering enterprise technology solutions.
  • 3+ years of hands-on experience designing and building Salesforce OmniStudio components (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
  • 3+ years of experience implementing Salesforce Health Cloud patient service or care workflows. 
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Healthcare Life Sciences Industry experience.
  • Health Cloud advance therapy management (ATM).
  • Salesforce OmniStudio certified.
  • Working knowledge and experience of MS Office applications and tools
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, CI/CD, other).
  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#DFO_US

 
Education:Bachelor's DegreeEmployment Type:

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