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Technical Support Representative Jobs in Portland, OR

Moda Health

CS Tech Support Specialist I (***)

Milwaukie, OR · On-site

$21.30 - $23.96/hr

The primary role of this position is to provide professional, prompt and accurate technical support ... High school diploma or equivalent. * 6-12 months experience as a Customer Service Rep Level II, ...

Amrize

Technical Service Representative

Portland, OR · On-site

$70K - $85K/yr

We're seeking a Technical Service Representative who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity.

Amrize

Technical Service Representative

Portland, OR · On-site

$70K - $85K/yr

Technical Service Representative| Req ID: 17478 | HR Contact: Elizabeth Bertapelle| Location: Building Envelope - Corp Portland, OR ABOUT THE ROLE The Technical Services Representative will ...

Dave & Buster's

Gamss Support Tech

Clackamas, OR · On-site

$39K - $49K/yr

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

Dave & Buster's, Inc.

Gamss Support Tech

Clackamas, OR · On-site

$39K - $49K/yr

Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to ... The physical demands described here are representative of those that must be met by a Team Member ...

Routeware, Inc.

Fulfilment Support Tech

Portland, OR · On-site

$20 - $25/hr

POSITION OVERVIEW The Fulfillment Support Technician supports the preparation, configuration ... WORK ENVIRONMENT AND SCHEDULE This position works primarily in a warehouse and technical ...

KLA Corporation

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Technical Support instructions, and established industry practices. The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with ...

KLA Corporation

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Technical Support instructions, and established industry practices. The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with ...

Orbotech

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Technical Support instructions, and established industry practices. The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with ...

DSI

Retail Support Specialist

Tigard, OR

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Tigard, OR · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Aloha, OR · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Portland, OR

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

DSI

Retail Support Specialist

Aloha, OR · On-site

$26/hr

Serve as the primary AT&T representative for these partners, leading in-store support for retail ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

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All JobsTechnical Support Representative JobsTechnical Support Representative Jobs in Portland, OR

Technical Support Representative information

See Portland, OR salary details

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How much do technical support representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support representative in Portland, OR is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.48 per hour, depending on experience, location, and employer.

What does a technical support representative do?

Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.

What are some common challenges faced by technical support representatives, and how can they be overcome?

Technical Support Representatives often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with customers who may have varying levels of technical knowledge, and managing a high volume of support requests. Success in this role often depends on developing strong problem-solving skills, staying patient and empathetic, and utilizing available knowledge bases or escalation procedures when needed. Regular training, collaboration with more experienced team members, and proactive learning about new products or updates can also help representatives handle these challenges more effectively.

What is the difference between Technical Support Representative vs Customer Service Representative?

AspectTechnical Support RepresentativeCustomer Service Representative
Required credentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work environmentCall centers, IT departments, technical support teamsCall centers, retail, service industries
Employer and industry usageIT, telecommunications, electronics companiesRetail, hospitality, healthcare
Common search intentTechnical troubleshooting, product supportCustomer inquiries, service issues

The main difference between a Technical Support Representative and a Customer Service Representative lies in their focus and expertise. Technical Support Representatives handle technical issues, troubleshooting, and product support, often requiring technical certifications. Customer Service Representatives focus on general customer inquiries and service, with less technical knowledge needed. Both roles are vital in customer-facing industries but serve different functions based on technical complexity.

How much does a technical support representative make?

The average salary for a technical support representative in the United States is around $45,000 to $55,000 per year, depending on experience, location, and industry. Entry-level positions typically start lower, while experienced reps with specialized skills or certifications can earn higher wages. Many roles also offer benefits such as health insurance and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a technical support representative?

A Technical Support Representative needs strong troubleshooting abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is highly beneficial, and certifications like CompTIA A+ can enhance credibility. Excellent communication, patience, and problem-solving skills help deliver clear assistance and build customer trust. These capabilities are crucial for efficiently resolving issues, maintaining customer satisfaction, and supporting the organization's reputation.

What is a technical support representative?

Technical Support Representatives are professionals who assist customers with troubleshooting and resolving technical issues related to products or services. They often work for technology companies, helping users via phone, email, or chat with problems ranging from software bugs to hardware malfunctions. Their responsibilities include diagnosing issues, guiding customers through solutions, escalating complex problems, and ensuring customer satisfaction. Technical Support Representatives need strong communication and problem-solving skills, as well as a good understanding of the products they support.
More about Technical Support Representative jobs
What are popular job titles related to Technical Support Representative jobs in Portland, OR? For Technical Support Representative jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Technical Support Representative jobs in Portland, OR look for? The top searched job categories for Technical Support Representative jobs in Portland, OR are:
Technical Support Representative jobs near you
Infographic showing various Technical Support Representative job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,604 per year, or $22.4 per hour.

Tech Support Tester

Procom Consultants Group

Hillsboro, OR

Contractor

Re-posted 12 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Tester


On behalf of our client, Procom Services is searching for a Technical Support Tester for a contract opportunity in Hillsboro, OR. 


Technical Support Tester Job Details


We are looking for a candidate to run predefined software installation and tests in a controlled environment, and record both the system set up and test results accurately. Assists in layout changes in the lab by rewiring configurations and assisting with machine placements.


Technical Support Tester Mandatory Skills


Experience debugging PC hardware platforms, building systems and configuring hardware. Experience installing and running various PC operating systems including Windows 2000, Windows XP, Linux and Netware. Good verbal and written communication skills, and ability to work well in a team environment. Can follow technical directions carefully and accurately


Technical Support Tester Start Date


ASAP


Technical Support Tester Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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