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Remote Live Chat Support Jobs in Portland, OR (NOW HIRING)

LaCrosse Footwear

Consumer Sales Specialist

Portland, OR · Remote

$23 - $31.25/hr

Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

A Call Center Support Agent serves as the frontline representative of a company, managing a variety ... Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ...

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Portland, OR

Remote Live Chat Support information

See Portland, OR salary details

$13

$26

$44

How much do remote live chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote live chat support in Portland, OR is $26.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Portland, OR? The most popular types of Live Chat Support jobs in Portland, OR are:
What are popular job titles related to Remote Live Chat Support jobs in Portland, OR? For Remote Live Chat Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Portland, OR look for? The top searched job categories for Remote Live Chat Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Live Chat Support jobs? Cities near Portland, OR with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,211 per year, or $26.5 per hour.

Consumer Sales Specialist

LaCrosse Footwear

Portland, OR • Remote

$23 - $31.25/hr

Full-time

Posted 4 days ago

Job description

Job DescriptionConsumer Sales Specialist The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.PRIMARY RESPONSIBILITY: To provide excellent customer service to LFI consumers through innovative problem solving and by providing timely information that exceeds customer expectations and enhances the company's brand loyalty, and growth. This position requires a high level of professionalism, including written and verbal communication, and system skills. ESSENTIAL FUNCTIONS OF THE POSITION (Other duties may be assigned.):Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find solutions for customer issuesEducate and/or sell our product to the customerEntering customer information via Windows and cloud-based software7 hours of phone/email/chat/social responsibility per dayOTHER FUNCTIONS:Perform other duties, as assigned by Consumer Supervisor.POSITION REQUIREMENTS:Must be dependable and have a team first mentalityMust be self-motivated and accountable to peersMust have strong and efficient written and verbal communication skillsMust have strong problem-solving skillsMust be willing to conduct oneself in accordance with Company's Core ValuesMust be able to manage multiple tasks in a fast pace environmentMust have a high level of interpersonal skillsMust be able to accurately enter data into multiple systemsMust be able to empathize from the customer's point of viewQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:College degree or equivalent experience1 - 2 years customer service experience preferredSocial media experience preferredTOOLS/EQUIPMENT USED:Ability to utilize computer systems to find information and problem solveBasic skill in Excel, MS Word, OutlookENVIRONMENTAL FACTORS / WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally work in distribution as business fluctuations warrant. The noise level of the work environment is usually moderate.REPORTING RELATIONSHIP: This position reports directly to a CRC SupervisorAll offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
Job Posted by ApplicantPro