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Remote Live Chat Support Jobs in Portland, OR (NOW HIRING)

Consumer Sales Specialist

Portland, OR ยท Remote

$23 - $31.25/hr

Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find ...

LEGENDS GLOBAL Legends Global is the premier partnertothe world's greatest live events, venues, and ... support. Frequent travel to assigned venues isrequiredthroughout the season, with remote work when ...

Remote Customer Service Specialist

Portland, OR ยท On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Live Chat Support information

See Portland, OR salary details

$13

$26

$44

How much do remote live chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote live chat support in Portland, OR is $26.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are the most commonly searched types of Live Chat Support jobs in Portland, OR?

The most popular types of Live Chat Support jobs in Portland, OR are:

What are popular job titles related to Remote Live Chat Support jobs in Portland, OR?

For Remote Live Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Remote Live Chat Support jobs?

Cities near Portland, OR with the most Remote Live Chat Support job openings:

Infographic showing various Remote Live Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,211 per year, or $26.5 per hour.

Remote Licensed Mental Health Counselor - Full-Time at Chat and Change Mental Health

Chat and Change Mental Health

Portland, OR โ€ข Remote

$90K - $100K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

Join our dynamic team at Chat and Change Mental Health as a Remote Licensed Mental Health Counselor. In this full-time role, you will leverage your clinical expertise to provide compassionate and ethical mental health counseling to diverse clients, all from the comfort of your home. Your commitment to therapeutic excellence will not only positively affect your clients' lives but will also contribute to the broader mission of promoting optimum mental health.

About the Organization

Chat and Change Mental Health is a community-focused health clinic located in Portland, Oregon, dedicated to offering innovative mental health services. We believe that effective mental health support requires a blend of professionalism and empathy, ensuring every individual feels heard and supported. Our collaborative environment encourages counselors to thrive while providing outstanding care to clients, reinforcing our ethos of compassion and professionalism.

Work Environment

This position allows you to work remotely, providing flexibility to shape your work-life balance. You will have the autonomy to create your schedule, making it possible to integrate your personal commitments with your professional responsibilities. Our user-friendly counselor portal provides all the tools necessary for client bookings, scheduling, and conducting sessions via secure video chat.

Key Responsibilities
  • Deliver individualized counseling sessions to clients via secure video chat, ensuring ethical and compassionate care.
  • Utilize solution-based treatment modalities to effectively address clients' mental health needs.
  • Craft and implement tailored treatment plans that align with clients' specific challenges and life circumstances.
  • Facilitate meaningful discussions to help clients cultivate insights regarding their feelings, experiences, and relationships.
  • Track and assess client progress throughout their therapy journey, adapting strategies as needed to aid in the development of positive coping mechanisms.
Patient Population / Client Focus

Our client base encompasses diverse individuals facing a wide range of mental health challenges, from anxiety and depression to complex interpersonal issues. As a counselor, you will work closely with clients to ensure they receive therapy that aligns with their personal experiences and backgrounds, affording you the opportunity to impact lives profoundly.

Qualifications
  • A Master's degree in Counseling or a closely related field is required.
  • An active and unrestricted license as a Professional Counselor (LPC) in the state of Oregon.
  • Ability to practice independently without supervision is mandatory.
  • Excellent interpersonal skills, with an innate capacity for empathy and understanding.
  • Proficiency with technology, particularly in utilizing various communication platforms for remote counseling.
Preferred Experience
  • Previous experience in a remote counseling setting is a plus.
  • Experience working with varied client demographics, including underrepresented communities.
  • Familiarity with solution-focused therapy techniques and other evidence-based practices.
Compensation and Benefits
  • Annual salary ranging from $90,000 to $100,000, with compensation based on hours worked.
  • Enjoy flexibility working from home, while earning up to 100k per year.
  • Receive a sign-on bonus as an incentive to join our dedicated team.
  • A monthly healthcare stipend is included for full-time counselors to promote well-being.
  • Weekly direct deposit for timely payment.
  • Personalized caseload management, where clients are matched according to your specialties and preferences.
Career Growth Opportunities

At Chat and Change Mental Health, we believe in the growth of our team members. As part of our commitment to your professional development, we offer opportunities such as access to continued education, specialized training, and mentorship programs. You will be supported as you advance in your career, expanding your expertise and impact within the mental health field.

Why Join Our Team

By joining Chat and Change Mental Health, you become a part of a mission-driven organization dedicated to enhancing mental health for our communities. You will work with a team of passionate professionals committed to fostering change and promoting mental well-being. If you are looking for a supportive, innovative, and flexible work environment to make a difference in people's lives, we want to hear from you!

Application Information

If youโ€™re ready to take the next step in your counseling career and be part of a compassionate team, we encourage you to apply now. Please submit your application along with your resume and indicate your license and licensure state for our review.