... Manage daily IT support operations, including hardware, software, email, printing, and ... technical work with leadership responsibilities • Experience working independently while ...
... Manage daily IT support operations, including hardware, software, email, printing, and ... technical work with leadership responsibilities • Experience working independently while ...
Technical Support Specialist I
Irmo, SC · On-site
Technical Support Specialist I Company Overview: At Diesel Laptops, we are dedicated to ... Managing incoming calls and customer service inquiries * Identifying and assessing customers' needs ...
Technical Support Specialist I
Irmo, SC · On-site
Technical Support Specialist I Company Overview: At Diesel Laptops, we are dedicated to ... Managing incoming calls and customer service inquiries * Identifying and assessing customers' needs ...
Technical Support Manage security administration for HR systems and applications. Provide support according to Service Level Agreements (SLAs). Monitor system performance and services across all ...
Technical Support Manage security administration for HR systems and applications. Provide support according to Service Level Agreements (SLAs). Monitor system performance and services across all ...
Technical Support ... Manage securityadministration for HR systems and applications. * Providesupport according to ...
Technical Support ... Manage securityadministration for HR systems and applications. * Providesupport according to ...
This role involves providing senior technical support for SAP solutions, focusing on ABAP ... Management experience Company : Abacus Service Corporation is provides IT solutions for global ...
This role involves providing senior technical support for SAP solutions, focusing on ABAP ... Management experience Company : Abacus Service Corporation is provides IT solutions for global ...
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS is hiring Enterprise Service Technical Support SME's to support our AFCENT NOSC contract at ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
Position Summary The Attorney Support Manager supervises the performance, productivity, and operational effectiveness of the Medical Records and Investigations departments within the Plaintiff ...
Position Summary The Attorney Support Manager supervises the performance, productivity, and operational effectiveness of the Medical Records and Investigations departments within the Plaintiff ...
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
SMS Data Products Group, Inc. is hiring Enterprise Service Technical Support SME's to support their ... t and Networking support. • Provide LAN and WAN Enterprise support. • Provide general O&M ...
SMS Data Products Group, Inc. is hiring Enterprise Service Technical Support SME's to support their ... t and Networking support. • Provide LAN and WAN Enterprise support. • Provide general O&M ...
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENTs theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENTs theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
... and technical support, keeping the AFCENT's theater communications and IT infrastructure ready ... Provide General IT Management and Networking support. * Provide LAN and WAN Enterprise support.
Technical Support Manager information
See Columbia, SC salary details
$24.1K - $32.8K
0% of jobs
$32.8K - $41.6K
5% of jobs
$41.6K - $50.4K
17% of jobs
$51.6K is the 25th percentile. Wages below this are outliers.
$50.4K - $59.1K
22% of jobs
The median wage is $62K / yr.
$59.1K - $67.9K
19% of jobs
$67.9K - $76.6K
8% of jobs
$80.5K is the 75th percentile. Wages above this are outliers.
$76.6K - $85.4K
9% of jobs
$85.4K - $94.2K
6% of jobs
$94.2K - $102.9K
5% of jobs
$102.9K - $111.7K
5% of jobs
$111.7K - $120.4K
3% of jobs
$24.1K
$70.2K
$120.4K
How much do technical support manager jobs pay per year?
What is a technical support manager?
A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.
What does a technical support manager do?
What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?
What are some common challenges faced by technical support managers, and how can they address them?
What is the difference between Technical Support Manager vs Technical Support Specialist?
| Aspect | Technical Support Manager | Technical Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT, Computer Science, or related field; often leadership experience | Associate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft) |
| Work Environment | Supervisory role overseeing support teams, managing escalations | Hands-on technical support, troubleshooting customer issues |
| Employer & Industry Usage | IT departments, tech companies, customer service centers | Help desks, technical support centers, IT service providers |
The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.
How much does a technical support manager make in the US?
What are the most commonly searched types of Technical Support jobs in Columbia, SC?
The most popular types of Technical Support jobs in Columbia, SC are:
What are popular job titles related to Technical Support Manager jobs in Columbia, SC?
For Technical Support Manager jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Manager jobs in Columbia, SC look for?
The top searched job categories for Technical Support Manager jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Technical Support Manager jobs?
Cities near Columbia, SC with the most Technical Support Manager job openings:

Pure Fishing rating
5.3
Based on 13 frontline employees who took The Breakroom Quiz
Job description
Pure Fishing is a global leader in the fishing tackle industry, with a portfolio of iconic brands that includes Abu Garcia®, Berkley®, Fenwick®, Frabill®, PENN®, Pflueger®, Plano®, Savage Gear®, Shakespeare®, SpiderWire®, Ugly Stik®, and many more. The brands that came together to form Pure Fishing were founded by inventors and innovators responsible for many of the advancements in the fishing tackle industry that anglers worldwide benefit from today. Our team of industry-leading experts and our global network of operations and innovation hubs strive to find those next innovations and produce world-class products designed to delight our consumers, strengthen business for our customers, and build love for our brands globally.
But to us fishing is not just about business, it is about time shared with family and friends, for some the peace derived from time on the water or for others the thrill of the battle and satisfaction of the earned triumph, and for all that feeling you get with every catch. We are a passionate team hungry to win while dedicated to creating memorable experiences with our brands and products and helping anglers everywhere have more fun catching more fish. We want your next day on the water to be your best day on the water. At Pure Fishing we have high expectations for Execution, we strive to Empower our people every day, expect and encourage Authenticity.
NA HelpDesk Supervisor
Job Summary
As the NA HelpDesk Supervisor, you'll lead our North American IT support team while remaining hands-on in solving complex technical challenges. This "player-coach" role combines leadership, technical expertise, and customer service to ensure our employees receive exceptional IT support. You'll help drive operational excellence, mentor team members, and keep our technology running smoothly across multiple locations.
What will you do?
• Lead and support the North America IT Support team across multiple locations
• Coach, mentor, and develop support team members through training and career development
• Serve as the escalation point for complex technical issues and high-priority incidents
• Manage daily IT support operations, including hardware, software, email, printing, and telecommunications support
• Oversee onboarding and offboarding processes, ensuring employees have the right access and equipment
• Partner with local sites and department leaders to address technology needs and improve service
• Manage helpdesk ticket workflows, service levels, reporting, and continuous improvement initiatives
• Track key metrics including ticket volumes, response times, resolution times, and customer satisfaction
• Oversee software licensing, subscription renewals, and hardware asset management
• Coordinate Windows updates, patching schedules, operating system upgrades, and hardware refreshes
• Support Microsoft 365, Microsoft Entra ID, Active Directory, and other enterprise platforms
• Collaborate with global IT teams on projects, standards, and best practices
• Develop and maintain IT procedures, documentation, and knowledge resources
• Assist with budgeting, technology planning, and operational improvements across the organization
What makes you a great catch?
• 5+ years of IT support experience with increasing responsibility
• Experience leading teams and supporting multiple locations
• Strong knowledge of client hardware, including desktops, laptops, docking stations, and monitors
• Experience with Microsoft 365, Teams, Outlook, OneDrive, SharePoint, Word, Excel, and PowerPoint
• Working knowledge of Active Directory, user management, and security groups
• Excellent troubleshooting and problem-solving skills
• Strong communication and customer service abilities
• Ability to balance technical work with leadership responsibilities
• Experience working independently while collaborating with larger teams
• Passion for technology and learning emerging tools and solutions
Why you will love it here
• Lead a team that keeps our business connected and running smoothly
• Work with talented IT professionals across North America and globally
• Make a direct impact on employee experience and operational success
• Gain exposure to a wide range of technologies and business functions
• Join a company that values innovation, collaboration, and continuous improvement
What will you need to succeed?
• A customer-first mindset and passion for helping others
• Strong leadership and coaching abilities
• Excellent organizational and time-management skills
• Ability to prioritize competing demands and adapt to change
• Confidence making decisions in a fast-moving environment
• Strong attention to detail and commitment to service excellence
• A collaborative approach and desire to continuously improve processes and support experiences
What Pure Fishing employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Pure Fishing
Sourced by ZipRecruiter
Industry
Sporting product manufacturing
Company size
10,000+ Employees
Headquarters location
Columbia, SC, US
Year founded
1937