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Remote Technical Support Jobs in Columbia, SC (NOW HIRING)

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

Powered by Pioneer

Developer Relations Intern

North, SC · Remote

$8 - $16/hr

Provide technical support and guidance to developers building on BNB Chain * Collect developer ... Self-motivated, proactive, and able to work independently in a remote environment * Passionate ...

Liveops

Remote Spanish Bilingual Customer Service

Sumter, SC · Remote

$13.75 - $17.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Columbia, SC

Remote Technical Support information

See Columbia, SC salary details

$13

$24

$41

How much do remote technical support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote technical support in Columbia, SC is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What are the most commonly searched types of Technical Support jobs in Columbia, SC?

The most popular types of Technical Support jobs in Columbia, SC are:

What are popular job titles related to Remote Technical Support jobs in Columbia, SC?

For Remote Technical Support jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Columbia, SC look for?

The top searched job categories for Remote Technical Support jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Technical Support jobs?

Cities near Columbia, SC with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Columbia, SC as of August 2026, with employment types broken down into 81% Full Time, 9% Part Time, 6% Contract, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $50,123 per year, or $24.1 per hour.

Remote - Marine - Lead Field Service Engineer -

Bold New Solutions - BNS Power

Sumter, SC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

POSITION SUMMARY - IMMEDIATE NEED

The Lead Field Service Engineer – Power Systems, under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service, and commissioning of products and services. This role provides technical support for installation and commissioning of projects and delivers maintenance, breakdown emergency support, and remote troubleshooting.
KEY RESPONSIBILITIES

The following duties reflect the employees’ current contributions and expectations in their role:
  • Performs installation and commissioning activities at customer site locations during ship construction. Must be capable of working unsupervised and leading small teams.
  • Performs troubleshooting activities at site locations during scheduled port visits or at sea to diagnose problems, determine appropriate resolution, and implement corrective actions.
  • Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of General Electric Power Conversion power systems and associated control systems.
  • Develops presentations and provides training and instruction to customers on system operations.
  • Promotes sales of services, parts, and Conversions, Modifications, and Upgrades (CM&Us).
  • Performs other related engineering tasks to facilitate proper commissioning and customer satisfaction.
  • Provides on-call support in response to customer calls for service.
QUALIFICATIONS

  • Minimum 3 years of field service and/or commissioning experience.
  • U.S. Citizen with the ability to achieve security clearance for Department of Defense projects.
  • Ability and willingness to travel up to 85% of the time on short notice.
  • Must be physically fit to be able to board vessels offshore.
DESIRED CHARACTERISTICS

  • Bachelor’s Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate’s Degree in Electrical Engineering or related discipline from an accredited college or university with a minimum of 3 additional years of related field service experience in a field service/commissioning environment with power systems and associated control systems).
  • Switchgear – Medium Voltage and Low Voltage.
  • Circuit Breakers – MCCBs, ACBs, VCBs.
  • Sensing Instruments – PTs, CTs, Transducers.
  • Transformers – Phase shifting transformers for VFD applications.
  • Motor Control Centers (MCCs) – Basic starters with Start/Stop, Multi-Speed Starters, Wye-Delta Starters, Hand/Off/Auto control, Local/Remote control.
  • Soft Starters / Variable Frequency Drives (VFDs).
  • Transfer Switches – Manual and Automatic.
  • Protection Relays – Generator, Transformer, Feeder, Motor, and Bus.
  • Enhanced generator protection schemes.
  • Power quality meters.
  • Automatic Voltage Regulators (AVR) – Generator excitation control for synchronizing and load sharing.
  • Governors – Engine speed control for synchronizing and load sharing.
  • Synchronizers / Sync Check Relays.
  • Load sharing systems.
  • Strong written and verbal communication skills, with the ability to work effectively with customers and project teams, provide technical explanations, and de-escalate tense situations in high-pressure service environments.
  • Ability to execute increasingly complex assignments requiring strong engineering skills, creativity, and independent judgment.


This is a remote position.