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Remote Technical Support Jobs in Columbia, SC (NOW HIRING)

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ... Over 1 year of technical support experience. * Strong written and oral communication skills.

Powered by Pioneer

Developer Relations Intern

North, SC · Remote

$8 - $16/hr

Provide technical support and guidance to developers building on BNB Chain * Collect developer ... Self-motivated, proactive, and able to work independently in a remote environment * Passionate ...

Liveops

Remote Spanish Bilingual Customer Service

Sumter, SC · Remote

$13.75 - $17.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Columbia, SC

Remote Technical Support information

See Columbia, SC salary details

$13

$24

$41

How much do remote technical support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote technical support in Columbia, SC is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.25 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Columbia, SC?

The most popular types of Technical Support jobs in Columbia, SC are:

What are popular job titles related to Remote Technical Support jobs in Columbia, SC?

For Remote Technical Support jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Columbia, SC look for?

The top searched job categories for Remote Technical Support jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Technical Support jobs?

Cities near Columbia, SC with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Columbia, SC as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,123 per year, or $24.1 per hour.

IT Technician - Contract - Remote

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Remote

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Tittle: IT Technician Location: Remote Interview Process: One Round of Interview, Virtual Duration: 12+ Months Employment Type: Contract (C2C / W2) Experience Required: 06+Years Work Location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours. Project Scope: The IT Technician will support Clemson University Information Technology Center by managing and maintaining mission-critical systems software environments.

This role involves system administration, performance tuning, automation, and collaboration across teams to ensure system stability, security, and efficiency in a highly regulated environment. Support enterprise systems software and infrastructure operations Maintain mission-critical Linux/UNIX environments Ensure system performance, stability, and capacity planning Collaborate with cross-functional teams and contribute to R&D efforts Key Responsibilities: System Administration & Support (40%) Install, configure, and maintain system software and operating systems Monitor system performance and perform tuning and optimization Track system capacity and ensure high availability and stability Collaboration & Technical Support (35%) Act as a Subject Matter Expert (SME) for system-related issues Collaborate with internal teams and provide technical guidance Support enterprise infrastructure across Linux and Windows environments Research & Development (15%) Contribute to R&D initiatives and system improvements Evaluate new tools and technologies for system optimization Training & Mentorship (10%) Train and mentor junior staff and team members Provide expert-level troubleshooting and support Required Skills & Experience: 5+ years of experience with Linux/UNIX systems 3+ years of experience in a regulated healthcare environment (HIPAA) 3+ years of experience in scripting and automation Experience working in mixed Linux & Windows environments Experience with VMware or cloud-based enterprise environments Preferred Skills: Experience with Red Hat Linux Knowledge of configuration management tools (SaltStack, Ansible, Puppet) Experience with Git (version control) Familiarity with Splunk, Elasticsearch, or logging/monitoring tools Understanding of Software-Defined Networking (SDN) Education & Certifications: High School Diploma with relevant enterprise experience (Required) RHCT, RHCE, or equivalent Linux certifications (Preferred)

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