ZipRecruiter

Log In

1

Technical Support Engineer Support Jobs (NOW HIRING)

Lancope

Technical Support Engineer

Alpharetta, GA · On-site

$60 - $80/hr

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This ...

Jobgether

Our partner is looking for a Technical Support Engineer based in Netherlands. This role offers an opportunity to support cutting-edge generative AI technology used by developers and businesses ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$100 - $125/hr

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Podium

Technical Support Engineer

Lehi, UT

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Atlas Copco Holding GmbH

$100 - $125/hr

As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...

Coralogix

Technical Support Engineer

San Francisco, CA · Remote

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Socket.dev

Technical Support Engineer

Lehi, UT · On-site

$80 - $100/hr

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

MediData

Technical Support Engineer

Woodbridge, NJ · On-site

$80 - $100/hr

About the Team The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (internally ...

Kaseya Careers

Technical Support Engineer

Orlando, FL · On-site

As a Technical Support Engineer - L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical ...

Posted today

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

next page

Showing results 1-20

All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsTechnical Support Engineer Support Jobs

Technical Support Engineer Support information

See salary details

$37.5K

$79K

$119.5K

How much do technical support engineer support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for technical support engineer support in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Support Engineer Support vs Technical Support Specialist?

AspectTechnical Support Engineer SupportTechnical Support Specialist
CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonSimilar credentials; often holds certifications like CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance for hardware/software issues, often in a helpdesk or support center settingHandles customer inquiries, troubleshooting, and issue resolution, usually in a support or service team
Employer & IndustryUsed across IT, tech companies, and hardware vendorsCommon in IT services, software companies, and tech support firms

Both roles focus on troubleshooting and resolving technical issues, often requiring similar certifications and working in support centers. The main difference lies in scope: Technical Support Engineer Support may handle more complex technical problems, while Technical Support Specialist often deals with routine customer inquiries.

How much do technical support engineers make?

Technical Support Engineers typically earn a median annual salary ranging from $50,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with certifications and specialized skills can earn higher salaries, especially in tech-focused environments.

What does a technical support engineer support do?

A technical support engineer supports users by diagnosing and resolving hardware, software, and network issues. They often use troubleshooting tools, document solutions, and communicate technical information clearly to customers or internal teams. This role typically requires technical knowledge, problem-solving skills, and familiarity with support ticket systems.

What cities are hiring for Technical Support Engineer Support jobs?

Cities with the most Technical Support Engineer Support job openings:

What states have the most Technical Support Engineer Support jobs?

States with the most job openings for Technical Support Engineer Support jobs include:

What are popular job titles related to Technical Support Engineer Support jobs?

For Technical Support Engineer Support jobs, the most frequently searched job titles are:

Technical Support Engineer

Alpharetta, GA • On-site

Lancope
See more jobs at Lancopeexternal

$60 - $80/hr

Other

Posted 7 days ago

Job description

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope’s product solutions for our customers, partners, and field engineers. This role will provide deployment, post-sales, and ongoing system support to our customers, partners, and field engineers. The Technical Support Engineer must be a motivated self-learner and team player. This position reports to the Director of Customer Support.

Essential Duties and Responsibilities

  • Deliver global engineering support to customers, partners, and field engineers for the Lancope product line.
  • Support the operational needs of customers using Lancope products for network security and forensics.
  • Proactively suggest new ideas and changes that customers can implement to increase their consumption and adoption of the Lancope product line.
  • Assist Lancope customers in achieving their stated outcomes with the Lancope product line.
  • Manage successful new product installations and upgrades for customers.
  • Achieve subject matter mastery of Lancope’s product line and associated technologies.
  • Manage escalations and issues with customers and internal resources.

Qualifications

  • Bachelor’s degree or equivalent work experience or a combination of education and experience
  • Strong analytical, problem solving, written/verbal communication and organizational skills.
  • Knowledge of Linux/Solaris/UNIX operating systems and server hardware.
  • Strong knowledge of IP-related protocols including TCP/IP, UDP, IPSEC, VLANs, and OSI layers.
  • Knowledge of network architecture and protocols including routing, switching, and firewall technologies.
  • Experience with remote customer support and case management a plus.
  • Enterprise security solution experience and networking background a bonus.
Motivations Education Experience Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

Apply