ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Remote, OR

Lumen Technologies

Adobe CDP Engineer

OR · Remote

$105K - $141K/yr

Coordinate cross-functional support across other engineers and technical resources using AEP and ... Benefits Bonus Structure #LI-Remote Requisition #: 342077 Background Screening If you are selected ...

Lumen Technologies

Senior Planning Engineer

OR · Remote

$84K - $112K/yr

Supports acquisition and implementation of hardware and software as well as subcontractor services ... May act as a technical project leader or provide work leadership for lower level employees.

Körber Group

Senior Controls Engineer

OR · On-site +1

$91K - $120K/yr

We develop future technologies and support talents to deploy their skills and reach their full ... If you have any questions or technical problems, please send us an e-mail to jobs@koerber.com.

Under Armour

Sr. Data Analytics Engineer

OR · On-site +1

$107K - $128K/yr

... in Technical design of Data Modelling for SAC Analytics to Support the ongoing Business ... Up to 100% Remote; position may be performed from anywhere in the US + Up to 10% domestic and ...

Lumen Technologies

Circuit Designer II

OR · Remote

$49K - $66K/yr

Provide technical support for engineering, installation, and testing of transport facilities and ... Benefits Bonus Structure #LI-Remote Requisition #: 342555 Life at Lumen Life at Lumen is human and ...

Under Armour

Technical Project Manager

OR · On-site +1

Support facilitation of Waterfall and/or Agile ceremonies in alignment with our selected ways of ... Coordinate with third party vendors and remote teams so your team can deliver against commitments.

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

You'll shape technical direction, mentor engineers on the team, and work closely with product and ... support, multi-locale workflows) - Feature flagging and experimentation platforms - Familiarity ...

Lumen Technologies

Principal Architect

OR · Remote

This Engineer also understands the software development lifecycle (from coding to support) and ... and technical processes. Location This role is designated as a fully remote position within the ...

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Remote, OR

Technical Support Engineer Remote information

See Remote, OR salary details

$37.5K

$79K

$119.4K

How much do technical support engineer remote jobs pay per year?

As of Jul 23, 2026, the average yearly pay for technical support engineer remote in Remote, OR is $78,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $98,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Remote, OR look for? The top searched job categories for Technical Support Engineer Remote jobs in Remote, OR are:
What cities near Remote, OR are hiring for Technical Support Engineer Remote jobs? Cities near Remote, OR with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Adobe CDP Engineer

Adobe CDP Engineer

Lumen Technologies

OR • Remote

$105K - $141K/yr

Other

Medical, Life

Posted 19 days ago

Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

7th of 83 rated telecommunications companies

Job description

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

This role will lead the long-term strategic planning, optimization and governance of Adobe Real-Time CDP, including integrations with other platforms and data providers across the enterprise. The ideal candidate combines deep technical expertise with stakeholder-enablement experience and a passion for data-driven personalization and AI-enabled marketing.

The Main Responsibilities

Platform Ownership & Strategy

  • Lead architectural strategy, implementation, and ongoing optimization of Adobe CDP within Adobe Experience Platform.
  • Define and evolve data governance, identity resolution, and audience segmentation strategies in support of Growth Marketing efforts.
  • Drive innovation and roadmap development for AI-ready capabilities across the platform.

Cross-Functional Collaboration

  • Coordinate cross-functional support across other engineers and technical resources using AEP and AEM products.
  • Foster cross-functional collaboration with Marketing, analytics, IT, and external partners.

Integration & Activation

  • Oversee integration of Adobe CDP with Salesforce, Customer Journey Analytics, Adobe Journey Optimizer, and external data sources (e.g., Demandbase, ZoomInfo).
  • Design and implement data ingestion pipelines using Adobe APIs, ETL tools, and native connectors.
  • Ensure seamless activation of audiences across paid media, owned channels, and CRM.

Governance & Compliance

  • Enforce best practices in data privacy, security, and compliance (GDPR, CCPA).
  • Maintain high standards for data quality, schema design (XDM), and identity graph configuration.

Optimization & Personalization

  • Support Adobe Target implementations for A/B testing, multivariate testing, and automated personalization.
  • Collaborate with UX, content, and analytics teams to define hypotheses and test variants.
  • Monitor performance, analyze results, and iterate based on insights.
What We Look For in a Candidate

Required Qualifications

  • 5+ years of experience in Adobe Experience Platform and Adobe CDP.
  • Proven track record in leading technical teams and delivering enterprise-scale personalization solutions.
  • Deep understanding of Real-Time Customer Profile, Data Distiller, Segment Builder, Identity Graph, and Activation workflows.
  • Strong experience with Salesforce integration and third-party data platforms (Demandbase, ZoomInfo).
  • Proficiency in data modeling (SQL, JSON), XDM schema, and cloud architectures (Adobe Experience Cloud, AWS, Azure).
  • Familiarity with front-end technologies (JavaScript, HTML, CSS) and tag management (Adobe Launch).

Preferred Qualifications

  • Adobe certifications (e.g., Adobe Target Business Practitioner, Adobe CDP Architect).
  • Experience with Adobe Target.
  • Experience with AI/ML models in marketing use cases.
  • Knowledge of marketing automation platforms and campaign orchestration tools.
  • Experience integrating Adobe stack with other enterprise platforms (Salesforce, DemandBase, LeanData).
  • Working knowledge of API endpoints supporting the individual tools, including both ingestion and feed mechanisms. This is critical for enabling AI-driven capabilities and personalization strategies.
  • Familiarity with Agile/Scaled Agile methodologies.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$105,786 - $141,047 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$111,074 - $148,099 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$116,364 - $155,152 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
  Learn more about Lumen's: Benefits Bonus Structure

#LI-Remote

Requisition #: 342077

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lumen Technologies logo

About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

Social media

FacebookTwitter

View All Lumen Technologies Jobs

Apply